Windows Update stuck on checking updates (on fresh and clean install)


  1. Posts : 7
    Windows 7 Ultimate x64
       #1

    Windows Update stuck on checking updates (on fresh and clean install)


    Basically my old HDD died from bad sectors and I had to format and install Windows 7 Enterprise on a back up hdd that was flooded with useless documents from the past.

    Went ahead done what I had to do and left Windows to check for updates, Steam install some games and League of Legends update.

    However everything finished but Windows was still checking for updates and I noticed the svchost.exe (netsvcs one) uses about 1.5 GB out of 4 RAM. Immediately knew that this was caused by the Windows Update service that's under it.

    However turning Windows Update off is never a smart thing to do and I don't have the kind of time to manually download updates.

    I know that it will probably blast me with 200+ updates (has happened in the past but never used up so much RAM and finished way faster than 6 hours with all my usual post installation stuff.

    Anyways some info you should probably know:
    -I'm using a Wireless adapter (TP-LINK TL-WN722N) and I have read threads here that Windows Update would sometimes fail to do what it should with Wireless adapters, unfortunatelly that isn't an option at the moment.
    -Resetting Windows Update manually and through Fix It doesn't work.

    So first thing I'm looking at is updating the Windows Update client, please do tell if you think otherwise, or if not link me to the newest Windows update client or probbably any hotfixes that could fix the problem (never done this before and wouldn't want to mess up, so I decided to ask you guys )

    Another short question I have:
    Does editing the group policy to stop Windows Update from auto restarting after updates still work as before? (I have not done this yet on this computer yet just want to know)
      My Computer


  2. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #2

    Hi Qualtrox,
    might be due to fact that Enterprise and Ultimate, are different versions.
    If you using the Ultimate key on an Enterprise install, or visa versa, then it will hang as its failing validation.
    We can check if you run this too, copy/paste the output
    http://go.microsoft.com/fwlink/?LinkID=52012

    Roy
      My Computer


  3. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #3

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
    Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
    Windows Product ID: 00392-918-5000002-85883
    Windows Product ID Type: 1
    Windows License Type: KMS Client
    Windows OS version: 6.1.7601.2.00010100.1.0.004
    ID: {3051BFDF-3A15-4986-A348-F44F3BDEBFB4}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Enterprise
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_rtm.101119-1850
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{3051BFDF-3A15-4986-A348-F44F3BDEBFB4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85883</PID><PIDType>1</PIDType><SID>S-1-5-21-2027293934-4294524765-4210244226</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7592</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V26.11</Version><SMBIOSVersion major="2" minor="5"/><Date>20121210000000.000000+000</Date></BIOS><HWID>4D5A0000018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Enterprise edition
    Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
    Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00392-00170-918-500000-03-1033-7601.0000-1922016
    Installation ID: 004416764130627281392206753316643510887933575324644763
    Partial Product Key: HVTHH
    License Status: Licensed
    Volume activation expiration: 258960 minute(s) (179 day(s))
    Remaining Windows rearm count: 1
    Trusted time: 7/10/2016 1:56:44 PM

    Key Management Service client information
    Client Machine ID (CMID): c7bbc24a-7ffc-4706-9b40-208403e41c65
    DNS auto-discovery: KMS name not available
    KMS machine extended PID: 06401-00168-305-756047-03-1033-9600.0000-1512012
    Activation interval: 43200 minutes
    Renewal interval: 43200 minutes
    KMS host caching is enabled

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAAABAABAAEAAAABAAAAAgABAAEA6GEaxvxTEIuqdkjkblwArPaFkKxzR0xY

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC 7592MS A7592400
    FACP 7592MS A7592400
    HPET 7592MS OEMHPET
    MCFG 7592MS OEMMCFG
    OEMB 7592MS A7592400
    GSCI 7592MS GMCHSCI
    SSDT DpgPmm CpuPm


    Sorry for the late response, here's the output.
    Also noticed I didn't change my OS on my Account before posting, sorry.
      My Computer


  4. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #4

    Hi Qualtrox,
    The key you are using is a TechNet subscription based key
    See this MS artical
    https://technet.microsoft.com/en-us/...(v=ws.11).aspx.

    The only place you can buy that key is Directly from MS.
    IF you purchased it from anywhere else, then its non-genuine

    From your report
    DNS auto-discovery: KMS name not available
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    It currently may not show the non-genuine logo,
    but in less tan 6 months it will

    The KMS error, (its looking for the update server), is why its not updating.

    Roy
      My Computer


  5. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #5

    Just wanted to let you know I just managed to fix this by doing a manual update to the newest windows update client (this fixed the problem with the infinite checking for updates) and downloading a hotfix i found on a forum with a very similar question (this fixed high RAM consumption).
    Both the update and hotfix are from Microsoft and I will provide links when I get back home to help out anyone facing same problems.
      My Computer


  6. Posts : 7
    Windows 7 Ultimate x64
    Thread Starter
       #6

    Now it's half way through installing 261 updates.
    Had absolutely no idea about the key though, but it seems to be a mess up in the installation (I have multiple Windows installations on multiple USB sticks marked with editions and keys, wen't for the choice of Enterprise since it wouldn't bother me to upgrade windows to a newer os).
    However it had absolutely nothing to do with the Windows Update problem.

    However thank you for giving a possible solution that could help a fellow SevenForums user and for helping me remember where I got that key from

    So last question, will the key im using now cause me any problems in the future?
      My Computer


  7. Posts : 7,107
    W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
       #7

    rerun the tool and i'll have a look.

    Roy
      My Computer


 

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