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Windows 7: Windows Update stuck on checking updates (on fresh and clean install)

10 Jul 2016   #1
Qualtrox

Windows 7 Ultimate x64
 
 
Windows Update stuck on checking updates (on fresh and clean install)

Basically my old HDD died from bad sectors and I had to format and install Windows 7 Enterprise on a back up hdd that was flooded with useless documents from the past.

Went ahead done what I had to do and left Windows to check for updates, Steam install some games and League of Legends update.

However everything finished but Windows was still checking for updates and I noticed the svchost.exe (netsvcs one) uses about 1.5 GB out of 4 RAM. Immediately knew that this was caused by the Windows Update service that's under it.

However turning Windows Update off is never a smart thing to do and I don't have the kind of time to manually download updates.

I know that it will probably blast me with 200+ updates (has happened in the past but never used up so much RAM and finished way faster than 6 hours with all my usual post installation stuff.

Anyways some info you should probably know:
-I'm using a Wireless adapter (TP-LINK TL-WN722N) and I have read threads here that Windows Update would sometimes fail to do what it should with Wireless adapters, unfortunatelly that isn't an option at the moment.
-Resetting Windows Update manually and through Fix It doesn't work.

So first thing I'm looking at is updating the Windows Update client, please do tell if you think otherwise, or if not link me to the newest Windows update client or probbably any hotfixes that could fix the problem (never done this before and wouldn't want to mess up, so I decided to ask you guys )

Another short question I have:
Does editing the group policy to stop Windows Update from auto restarting after updates still work as before? (I have not done this yet on this computer yet just want to know)


My System SpecsSystem Spec
.
10 Jul 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Qualtrox,
might be due to fact that Enterprise and Ultimate, are different versions.
If you using the Ultimate key on an Enterprise install, or visa versa, then it will hang as its failing validation.
We can check if you run this too, copy/paste the output
http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
10 Jul 2016   #3
Qualtrox

Windows 7 Ultimate x64
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-2VJC9-XBBR8-HVTHH
Windows Product Key Hash: k/l/EMDQdwK9OvdCkPtHG1YdosE=
Windows Product ID: 00392-918-5000002-85883
Windows Product ID Type: 1
Windows License Type: KMS Client
Windows OS version: 6.1.7601.2.00010100.1.0.004
ID: {3051BFDF-3A15-4986-A348-F44F3BDEBFB4}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Enterprise
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3051BFDF-3A15-4986-A348-F44F3BDEBFB4}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.004</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-HVTHH</PKey><PID>00392-918-5000002-85883</PID><PIDType>1</PIDType><SID>S-1-5-21-2027293934-4294524765-4210244226</SID><SYSTEM><Manufacturer>MSI</Manufacturer><Model>MS-7592</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V26.11</Version><SMBIOSVersion major="2" minor="5"/><Date>20121210000000.000000+000</Date></BIOS><HWID>4D5A0000018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central European Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Enterprise edition
Description: Windows Operating System - Windows(R) 7, VOLUME_KMSCLIENT channel
Activation ID: ae2ee509-1b34-41c0-acb7-6d4650168915
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00392-00170-918-500000-03-1033-7601.0000-1922016
Installation ID: 004416764130627281392206753316643510887933575324644763
Partial Product Key: HVTHH
License Status: Licensed
Volume activation expiration: 258960 minute(s) (179 day(s))
Remaining Windows rearm count: 1
Trusted time: 7/10/2016 1:56:44 PM

Key Management Service client information
Client Machine ID (CMID): c7bbc24a-7ffc-4706-9b40-208403e41c65
DNS auto-discovery: KMS name not available
KMS machine extended PID: 06401-00168-305-756047-03-1033-9600.0000-1512012
Activation interval: 43200 minutes
Renewal interval: 43200 minutes
KMS host caching is enabled

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MAAAAAAABAABAAEAAAABAAAAAgABAAEA6GEaxvxTEIuqdkjkblwArPaFkKxzR0xY

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC 7592MS A7592400
FACP 7592MS A7592400
HPET 7592MS OEMHPET
MCFG 7592MS OEMMCFG
OEMB 7592MS A7592400
GSCI 7592MS GMCHSCI
SSDT DpgPmm CpuPm


Sorry for the late response, here's the output.
Also noticed I didn't change my OS on my Account before posting, sorry.
My System SpecsSystem Spec
.

10 Jul 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Qualtrox,
The key you are using is a TechNet subscription based key
See this MS artical
https://technet.microsoft.com/en-us/...(v=ws.11).aspx.

The only place you can buy that key is Directly from MS.
IF you purchased it from anywhere else, then its non-genuine

From your report
DNS auto-discovery: KMS name not available
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
It currently may not show the non-genuine logo,
but in less tan 6 months it will

The KMS error, (its looking for the update server), is why its not updating.

Roy
My System SpecsSystem Spec
10 Jul 2016   #5
Qualtrox

Windows 7 Ultimate x64
 
 

Just wanted to let you know I just managed to fix this by doing a manual update to the newest windows update client (this fixed the problem with the infinite checking for updates) and downloading a hotfix i found on a forum with a very similar question (this fixed high RAM consumption).
Both the update and hotfix are from Microsoft and I will provide links when I get back home to help out anyone facing same problems.
My System SpecsSystem Spec
10 Jul 2016   #6
Qualtrox

Windows 7 Ultimate x64
 
 

Now it's half way through installing 261 updates.
Had absolutely no idea about the key though, but it seems to be a mess up in the installation (I have multiple Windows installations on multiple USB sticks marked with editions and keys, wen't for the choice of Enterprise since it wouldn't bother me to upgrade windows to a newer os).
However it had absolutely nothing to do with the Windows Update problem.

However thank you for giving a possible solution that could help a fellow SevenForums user and for helping me remember where I got that key from

So last question, will the key im using now cause me any problems in the future?
My System SpecsSystem Spec
10 Jul 2016   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

rerun the tool and i'll have a look.

Roy
My System SpecsSystem Spec
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 Windows Update stuck on checking updates (on fresh and clean install)




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