Windows will not update!

ThrashZone · 12 Jul 2016

Hi,
So KB3161608 failed ?

Win-7 32bit
https://www.microsoft.com/en-us/down....aspx?id=52976
Win-7 64bit
https://www.microsoft.com/en-us/down....aspx?id=52974

See if this one is installed it should be it was released in 2015 KB3020369
Since you don't have any real history
Go to Uninstall a program and on the top left click on View installed updates
On the top right paste KB3020369 in the search box and the enter key
It might take a few minutes to show it as a single listing.
Win-7 32 bit
https://www.microsoft.com/en-us/down....aspx?id=46827
Win-7 64 bit
https://www.microsoft.com/en-us/down....aspx?id=46817

Brokenwing · 12 Jul 2016

Correct KB3161608 states it is not applicable to this computer. The only update that you listed that installed was KB3161664. I searched for KB3020369, and no results were found.

ThrashZone · 12 Jul 2016

Hi,
Okay make sure your updates settings are on Never check for updates and try 3020369 then.
Then after if it installs try 3161608 again.

Brokenwing · 12 Jul 2016

Just a thought that came to me now, when I originally ran the (SURT) tool, I did not have windows updates turned off. I really do not understand the (Surt) Tool but would that have made any difference. I am really curious as to what is making this so difficult. I have installed operating systems numerous times for family and friends, and I have never been hung up like this on getting updates to install! I am curious as to what you are thinking could be causing this to be so difficult?

ThrashZone · 12 Jul 2016

Hi,
Yes it would make a difference
You'd do KB3020369 first
Sorry I missed that man

Then you shouldn't have any issues with installing 3161608

It's just a update system it gets whacked by Microsoft at first checking and pretty much stalls.

Brokenwing · 12 Jul 2016

ThrashZone said:

Hi,
Yes it would make a difference
You'd do KB3020369 first
Sorry I missed that man

Then you shouldn't have any issues with installing 3161608

It's just a update system it gets whacked by Microsoft at first checking and pretty much stalls.

I just appreciate your help more then you can imagine, no big deal! I got both updates KB3020369 and KB3161608 to finally install!

Now that has been done, should I be able to turn back on updates and it will finally sail, or am I jumping to far ahead! Again Thank you for your help thus far!

ThrashZone · 12 Jul 2016

Hi.
Yes switch the update setting to your preference and the new updates client should kick in and bring up some other updates,
I would exclude Recommended updates from installing with the first round of Important updates.

Brokenwing · 12 Jul 2016

ThrashZone said:

Hi.
Yes switch the update setting to your preference and the new updates client should kick in and bring up some other updates,
I would exclude Recommended updates from installing with the first round of Important updates.

That is the thing that always stumped me over the past year. I had it set to only install the important updates, and so I had a long list of recommended updates, but I do not know enough to pick out which ones should be installed.

ThrashZone · 12 Jul 2016

Hi,
All i can say is what is your intention :)
Sticking with win-7 or upgrading to windows 10 ?
There are many update lists around that people avoid I believe mine is the shortest

KB2952664
KB2999226
KB3035583
KB3075249
KB3013531
KB3021917
KB3068708
KB3080149
KB3123862
KB3150513
KB3173040
KB3133977

Brokenwing · 13 Jul 2016

So the windows finally ran almost 300 updates which is great. I messed up the setting and it installed the important as well as the recommended updates. Should I install Microsoft Silver Light Update? I run Firefox as my browser and everything is running good, except at times at the top of the browser it just spins, and I have to stop and refresh the page. It did this before so I think it is something on there end. Last but not least, I get this error off and on over the past few years, and could never find a fix. I will post the error log. Again thank you for all your help!