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Windows 7: Installed New Motherboard; Windows Activation Fails

12 Jul 2016   #1
probuddha

Win 7 Professional 64 bit
 
 
Installed New Motherboard; Windows Activation Fails

Hello

I had made this thread a few days back when my PSU went up in smoke frying my old Gigabyte mobo as well.

I installed a new motherboard today (different brand and make) and since then my Windows has been failing to validate. I called the automated voice service and after entering the installation ID, they said that the no. of installations have exceeded the user agreement. I have been using this same Windows key for over 5 years.

Please advise how I can re-activate my Windows 7. Do I need to reinstall windows?

I tried to connect with their support reps but the office hours are now over.

Thanks


My System SpecsSystem Spec
.
12 Jul 2016   #2
RolandJS

Windows 7 Professional 64-bit
 
 

Windows 7 Microsoft retail or OEM pre-installed?
My System SpecsSystem Spec
12 Jul 2016   #3
probuddha

Win 7 Professional 64 bit
 
 

Thanks, Roland.

It's a retail unit
My System SpecsSystem Spec
.

12 Jul 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Probuddha,
The interesting bit in your first post
they said that the no. of installations have exceeded the user agreement.

Now a retail licence does NOT have a maximum number of installs.

WHAT it does have is a >>CURRENTLY live installed<< limit. (1)

if you copy/paste the results of this tool, we can get more info
http://go.microsoft.com/fwlink/?LinkID=52012

You could do a minor check yourself
google the last 3 blocks of your key, if you end up with multiple hits thats not a good sign.

Roy
My System SpecsSystem Spec
12 Jul 2016   #5
probuddha

Win 7 Professional 64 bit
 
 

Hi Roy

Thank you so much for your reply

Here is the results of the diagnostic tool

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-*****-*****-J7J73
Windows Product Key Hash: aysoCQUmSRG+p46S9N3995rjQc4=
Windows Product ID: 00371-220-1533484-86654
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {AE810451-8685-495F-A4FC-382A51A9D24F}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: 
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{AE810451-8685-495F-A4FC-382A51A9D24F}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-J7J73</PKey><PID>00371-220-1533484-86654</PID><PIDType>5</PIDType><SID>S-1-5-21-3902706943-918140051-3288606894</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2101   </Version><SMBIOSVersion major="2" minor="5"/><Date>20141202000000.000000+000</Date></BIOS><HWID>107F3E07018400FC</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 770bc271-8dc1-467d-b574-73cbacbeccd1
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00172-220-153348-00-16393-7601.0000-1942016
Installation ID: 021330325640229242550242735555291493024446267963049645
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: J7J73
License Status: Notification
Notification Reason: 0xC004F00F.
Remaining Windows rearm count: 3
Trusted time: 12-07-2016 11:02:46 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 6:9:2016 15:34
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: MgAAAAEABAABAAEAAAACAAAAAQABAAEAln2sy/AqVPlcQRAzOJhqVBAxYj3O7g48ICE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			120214		APIC0955
  FACP			120214		FACP0955
  HPET			120214		OEMHPET 
  MCFG			120214		OEMMCFG 
  OEMB			120214		OEMB0955
  SSDT			A M I 		POWERNOW
I have removed the 2 blocks of key preceding the last block. Please let me know if you'd still need that bit

I also searched Google with Windows 7 key (last block) but it didn't return any results

Kindly advise

Many thanks
My System SpecsSystem Spec
12 Jul 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi PB
try this, from a run command.
slui.exe 4
follow the instructions

If that fails try the local phone No: when there LIVE, let it ring till you get an operater, the automatic validation can/does fail at times, especially with your error code. Notification Reason: 0xC004F00F.

Roy
My System SpecsSystem Spec
12 Jul 2016   #7
probuddha

Win 7 Professional 64 bit
 
 

Hi Roy

I already went through the activation wizard and the Automatic activation fails with the message

The Product Key must be activated with the new hardware.

I also tried connecting with a live agent in MS India but unfortunately, they're out of office that time. So I guess I will have to try this tomorrow

Did you find anything wrong in the diagnostic report?

Regards
My System SpecsSystem Spec
12 Jul 2016   #8
TrustMe

 
 

Someone in Windows 10 Forum just posted this today. I never knew it existed. Maybe it will work for you.

https://microsoft.gointeract.io/mobi...6914549&dnis=3
My System SpecsSystem Spec
12 Jul 2016   #9
probuddha

Win 7 Professional 64 bit
 
 

Quote   Quote: Originally Posted by TrustMe View Post
Someone in Windows 10 Forum just posted this today. I never knew it existed. Maybe it will work for you.

https://microsoft.gointeract.io/mobi...6914549&dnis=3
Thanks, TrustMe

Unfortunately, the link you gave isn't working. Could you kindly check
My System SpecsSystem Spec
12 Jul 2016   #10
TrustMe

 
 

It's probably because I'm on my iPad. I'll see if I can find the post in the Windows 10 forum.
My System SpecsSystem Spec
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 Installed New Motherboard; Windows Activation Fails




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