Patch KB 3161608 crashes Word 2003

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  1. Posts : 10
    Win 7
    Thread Starter
       #11

    Just checked my Update and KB3172605 isn't in there, however a new one has been added (KB 3035583).
    Are you saying that KB3172605 replaces kb3161608, because I no longer see patch kb3161608 in my update list.
    Interesting.
    Hopefully it will show up soon.
      My Computer


  2. Posts : 4,776
    Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
       #12

    Just installed it. See here:

    svchost.exe High CPU usage 98% of at least one CPU.

    Check the other posts in that thread though as I reckon that you might need kb3020369 installed before going ahead.

    Forget that KB3035583 unless you want the Get Windows 10 app on your PC.
    Last edited by Callender; 21 Jul 2016 at 20:07. Reason: add info
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  3. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #13

    Hi,
    Yes kb3020369 needs to be installed but not kb3161608 :)
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  4. Posts : 1,851
    Windows 7 pro
       #14

    Do you mean office 2013? If you are using 2003 I strongly suggest that you upgrade to at least 2007 which is still at the moment supported. Office 2003 is not and it is so old that technically there is no support for running it on Windows 7 so you can't expect stable performance. That said you can try compatibility mode. Browse to C:\Program Files\Microsoft Office\OFFICE11. Find the program (I don't have 2003 installed but I think that it is called winword.exe) and see this guide for enabling compatibility mode. How to install or run a program in Compatibility Mode in Windows 7? - Powered by Kayako Help Desk Software
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  5. Posts : 10
    Win 7
    Thread Starter
       #15

    To Thrashzone:
    Thanks for the advise but I don't see KB3172605 or kb3020369 in my Windows Update screen. Don't know if it will eventually show up. I'll just keep and eye out for it.
    To Townsbg:
    Thanks for your input. I realize that Word 2003 is old but it functions for me just fine so I have little incentive to upgrade. The only problem I have ever had with Word 2003 was after recently installing kb3161608 which Susan Bradley of Windows Secrets said to install. Once I uninstalled this patch, Word was fine again.
    BD
      My Computer


  6. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #16

    Hi,
    kb3020369 is downloadable from here,
    Win-7 32 bit
    https://www.microsoft.com/en-us/down....aspx?id=46827
    Win-7 64 bit
    https://www.microsoft.com/en-us/down....aspx?id=46817

    The others are still not though
    When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.
      My Computer


  7. Posts : 1,851
    Windows 7 pro
       #17

    There are several problems with using a version that old. For one Microsoft is not performing any patches so it is no longer secure. Two they likely aren't considering it's compatibility with other patches which resulted in instability from that hotfix. It isn't even technically supported on 7 so there is the possibility of problems when using it on 7.
      My Computer


  8. Posts : 20,583
    Win-7-Pro64bit 7-H-Prem-64bit
       #18

    I doubt Word is the security risk it is more likely 2003 outlook that has all of the security holes.
      My Computer


  9. Posts : 10
    Win 7
    Thread Starter
       #19

    Thanks guys for the help.
      My Computer


 
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