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Windows 7: Patch KB 3161608 crashes Word 2003

21 Jul 2016   #1
Big Dawg

Win 7
 
 
Patch KB 3161608 crashes Word 2003

After updating my Win7 Ultimate with KB 3161608, Word 2003 will crash when you try to start it.
If I uninstall this update patch, Word returns to normal functions again.
Any ideas what to do to get this update to play nice with Word?


My System SpecsSystem Spec
.
21 Jul 2016   #2
Callender

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Currently I'm unable to download that update. A few problems have been reported with it. It's just a guess but maybe it's being reworked before a new version gets released. Like I say - just guessing.

Note: I had already installed it on a couple of machines with no problems personally.
My System SpecsSystem Spec
21 Jul 2016   #3
Big Dawg

Win 7
 
 

If so few have had problems with this patch, I wonder if MS will fix it and re-release it for those who have had this issue.
My System SpecsSystem Spec
.

21 Jul 2016   #4
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Do you use EMET ?
If you do, disable Office in EMET and see if that helps.
I see one of the fixes in this rollup update is to fix an issue with Office 2010 and EMET.

fwiw, I have this update installed and have Office 2010 and EMET, no problems here.
My System SpecsSystem Spec
21 Jul 2016   #5
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Thrashzone just posted in another thread there is a new update to replace KB3161608 with fixes.
https://support.microsoft.com/en-us/kb/3172605
My System SpecsSystem Spec
21 Jul 2016   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yep I don't believe the downloads for it are live yet
My System SpecsSystem Spec
21 Jul 2016   #7
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Thanks Mike,
I just booted Win 7 and Windows Update has KB3172605 available for me.
I'm going to create a backup image, install it, and see how it goes.
My System SpecsSystem Spec
21 Jul 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Yep I just got it from the catalog
Patch KB 3161608 crashes Word 2003-catalog-kb3172605.jpg


My System SpecsSystem Spec
21 Jul 2016   #9
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

I installed it via Windows Update and so far no problems here with Office 2010 Excel and Word.
Thanks Mike for letting me know about this update
My System SpecsSystem Spec
21 Jul 2016   #10
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
No problem hopefully Micro.... isn't going to turn us into update servers like in win-10 does
My System SpecsSystem Spec
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 Patch KB 3161608 crashes Word 2003




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