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Windows 7: Windows Update error code 80080005

30 Jul 2016   #21
wsept2016

Windows 7 Home Premium 64bit.
 
 

Back

Quote   Quote: Originally Posted by torchwood View Post
please complete all the instructions in my last post.

Roy
Ok

Quote   Quote: Originally Posted by torchwood View Post
Were the errors i mentioned, in the 1st run of the tool ??
(now gone??)
Didn't got them at all.
Quote   Quote: Originally Posted by torchwood View Post
Did you run KB971033 ?
No.
Quote   Quote: Originally Posted by torchwood View Post
https://support.microsoft.com/en-us/kb/883821
and run the fix's for the following error codes
0x80072ee7
0x8024402c
The fixes on Microsoft page don't work with Windows 7 so:
- I checked the Hosts file manually >> no Microsoft/Windows addrexxes.
- Reset the Proxy settings via command line.
Quote   Quote: Originally Posted by torchwood View Post
Found a problem with Windows Update Datastore (Error 0x8024402C) but it run for hours and couldn't repair it.
Quote   Quote: Originally Posted by torchwood View Post
And finally can you rerun the tool after the chaXXXs,
I would like to see it ALL
the MGADiag tool?
re-run it, seems to give the same report i posted last time.
.


My System SpecsSystem Spec
.
30 Jul 2016   #22
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I beleive that torchwood is requesting you to complete this tutorial by Brink and post the complete report here as per the tutorial.

I see no previous complete report posted.
This complete report will help torchwood give further guidance.

Thank you for your understanding.

Jack
My System SpecsSystem Spec
30 Jul 2016   #23
wsept2016

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
I beleive that torchwood is requesting you to complete this tutorial by Brink and post the complete report here as per the tutorial.

I see no previous complete report posted.
This complete report will help torchwood give further guidance.

Thank you for your understanding.

Jack
Ok this one
HTML Code:
http://www.sevenforums.com/windows-updates-activation/234159-windows-genuine-activation-issue-posting-instructions.html
Thank you Layback Bear.

There it is:
HTML Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-YYYYY-YYYYY-RMV82 (by wept2016)
Windows Product Key Hash: +YYYYYYYYY/YYYYYYYYY= (by wept2016)
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {BAC03417-9CA8-4547-9859-410025C5DAAF}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.150715-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Professional Plus 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BAC03417-9CA8-4547-9859-410025C5DAAF}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1172584676-3174439509-2524665059</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1749</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="6"/><Date>20110324000000.000000+000</Date></BIOS><HWID>1B4B3E07018400FC</HWID><UserLCID>040C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Paris, Madrid(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL  </OEMID><OEMTableID>CL09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89409-707-1528066-65565</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Version du service de licences logicielles : 6.1.7601.17514

Nom : Windows(R) 7, HomePremium edition
Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
ID d’activation : d2c04e90-c3dd-4260-b0f3-f845f5d27d64
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 00359-00178-926-800095-02-1036-7600.0000-1032010
Identificateur d’installation : 004464613303304861930012958054320081539386187751126880
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
Clé de produit partielle : RMV82
État de la licence : avec licence
Nombre de réinitialisations de Windows restant : 4
Heure approuvée : 30/07/2016 14:56:48

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 4:23:2016 01:09
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PAAAAAIAAgABAAEAAgACAAAABQABAAEA6GFWtMYnTjSaUcas/q4ovN6IELFiPTo4bIp8I9pecoq+QVxd

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            PTLTD              APIC  
  FACP            INTEL         CALPELLA
  HPET            INTEL         CALPELLA
  BOOT            PTLTD         $SBFTBL$
  MCFG            INTEL         CALPELLA
  OSFR            DELL          DELL    
  SLIC            DELL          CL09   
  SSDT            PmRef        CpuPm
My System SpecsSystem Spec
.

30 Jul 2016   #24
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Well for starters
DO NOT AMEND THE OUTPUT

Your Office is >>Counterfiet<< GET RID of it, there are free alternatives

RERUN the tool after its gone, and KB971033 has been run
do not change any details, IM NOT STUPID

So if you want any further help follow instructions

Roy
My System SpecsSystem Spec
30 Jul 2016   #25
wsept2016

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by torchwood View Post
Well for starters
DO NOT AMEND THE OUTPUT

Your Office is >>Counterfiet<< GET RID of it, there are free alternatives

RERUN the tool after its gone, and KB971033 has been run
do not change any details, IM NOT STUPID

So if you want any further help follow instructions

Roy
I hide Part of the Key (that was clear on the report), that's all

and i assure you, i did not ran the KB971033, my Windows 7 is genuine it came with the machine so i have no problem authenticating it but i really need Office now, can you still help, i'll try to get an alternative later.

why STUPID? i don't know which thing i did made you feel that way but i am sorry.

I ask again can you still help please?
.
My System SpecsSystem Spec
30 Jul 2016   #26
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

ONLY IF YOU FOLLOW MY INSTRUCTIONS

UNTIL YOU REMOVE OFFICE
>>> I CANNOT HELP YOU <<<

RUN KB971033

REPOST MGADIAG REPORT OUTPUT

STUPID IN THIS CASE -- MEANS I CAN TELL IF YOU CHANGE ANY DETAILS.

Roy
My System SpecsSystem Spec
30 Jul 2016   #27
wsept2016

Windows 7 Home Premium 64bit.
 
 

Quote   Quote: Originally Posted by torchwood View Post
ONLY IF YOU FOLLOW MY INSTRUCTIONS

UNTIL YOU REMOVE OFFICE
>>> I CANNOT HELP YOU <<<

RUN KB971033

REPOST MGADIAG REPORT OUTPUT

STUPID IN THIS CASE -- MEANS I CAN TELL IF YOU CHANGE ANY DETAILS.

Roy
Ok.
Since i need it right now, i can't remove. i understand you can't help (it's one less problem for you to help with).

Me mentioning that i did hide the key with ((by wept2016)) in the report was NOT thinking you are STUPID.

Anyway Thank you TORCHWOOD for your time and your help and any one how tried to help.

I will mark the post as solved (if it is Ok with the forum) even if it is not for now and maybe be back to you later
.
My System SpecsSystem Spec
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