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Windows 7: Error 8007000e when updating on Win7 Ultimate fresh install

01 Aug 2016   #11
Tink

Windows 7 Ultimate 32 bit, Windows Vista Ultimate SP2 32 bit
 
 

Hi Roy,

Thank you for the additional information. Where do I find the KB971033 to run? I'm truly glad it is not s bad as I feared. (Whew)

I have checked on the Internet for that file, but, not sure which one is the one I need to run. Some I don't feel safe with as they are from sites I am not familiar with.



My System SpecsSystem Spec
.
01 Aug 2016   #12
legacy7955

win 7 home premium 64 bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
[FONT=tahoma]Hi Tink,
Not as bad as it looks
please run KB971033.


Roy

@Torchwood:

I have a question..I CAN download and install Windows Updates without any problem however I too have
an uninstalled KB971033, which says it is a pending update unlike all others I receive, and since the box isn't checked I don't want to risk installing it...This PC is a factory new (NOT refurbished or a return,ect) OEM Acer desktop with Windows 7 Home Premium and is a genuine product purchased from Newegg.com last year. Should I install that update anyway or just keep ignoring it?
My System SpecsSystem Spec
01 Aug 2016   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Tink/Legacy,

direct link from MS (x86)
http://go.microsoft.com/fwlink/?LinkID=152411

This update is a hotfix, primarily for your type of problem Tink.
It ALSO serves as a back-up validation check and will re-catogorise the other way as well, it can identify a non-genuine system and flag it on a computer (control panal >> system screen).

Roy
My System SpecsSystem Spec
.

01 Aug 2016   #14
Tink

Windows 7 Ultimate 32 bit, Windows Vista Ultimate SP2 32 bit
 
 

Thank you, Roy. I'll try it now and then try the other link you provided and see what happens. I'll post back the results.
My System SpecsSystem Spec
01 Aug 2016   #15
Tink

Windows 7 Ultimate 32 bit, Windows Vista Ultimate SP2 32 bit
 
 

Hi Roy,

I ran the file from the link you provided and got the attached results. It appears to be for a x64 bit, but, my Windows system is an x86 bit.


Attached Images
Error 8007000e when updating on Win7 Ultimate fresh install-validation-results.jpg 
My System SpecsSystem Spec
01 Aug 2016   #16
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Your System Specs show you have a 32 bit Window 7 (x-86)
If this is true this should would for you Tink.



Download the Update for Windows 7 for x86-based systems package now.

I'm back to watching.
My System SpecsSystem Spec
01 Aug 2016   #17
Tink

Windows 7 Ultimate 32 bit, Windows Vista Ultimate SP2 32 bit
 
 

Hi Layback Bear. Thank you for the additional information and your time to help. I will run the link and post back the results.
My System SpecsSystem Spec
01 Aug 2016   #18
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

I should of showed where I got that from.

From here.
https://support.microsoft.com/en-us/kb/971033
My System SpecsSystem Spec
01 Aug 2016   #19
Tink

Windows 7 Ultimate 32 bit, Windows Vista Ultimate SP2 32 bit
 
 

Hi Layback Bear and Roy:

Here is the results of he information you both provided:

I ran the link that Layback Bear provided and it installed. http://go.microsoft.com/fwlink/?LinkID=52012
Then tried to run the Windows Update again from the Control panel and got the same Error I got the first time I tried, about the 8007000E.

I also ran the MGA tool again and got the results as attached. I'm not sure what is causing the update blockage error. I have deleted the Windows.old folder totally, so not sure what is still causing the issue.

Thank you both for your time and help, it is truly appreciated.


Attached Images
Error 8007000e when updating on Win7 Ultimate fresh install-mga-new-results.jpg Error 8007000e when updating on Win7 Ultimate fresh install-update-retry.jpg 
My System SpecsSystem Spec
02 Aug 2016   #20
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Glad you got it installed.
Now we have to just wait for Roy's next instructions.
My System SpecsSystem Spec
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