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Windows 7: Windows Update Error 0x8007057 - How Do I Fix This?

29 Jul 2016   #1
Hey Man

Windows 7 Professional - 64 Bit
 
 
Windows Update Error 0x8007057 - How Do I Fix This?

Greetings,

I wasn't able to do an update, so I downloaded the Window Update Diagnostic Tool and while trying to fix problems found with Windows Update - the tool couldn't fix the problem and I got this message:

Windows Update Error 0x8007057

I am not that computer literate when it comes to registry fixes, so I would appreciate the easiest way in simple steps to fix this.

Thank you very much.

HM


My System SpecsSystem Spec
.
29 Jul 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi HeyMan,
That error usually relates to a server error, its either busy or using an invalid proxy.
I suspect the 1st as its the last day to update to W10 for free.
Try again in a while, if problem still occurs can you post a copy of the windowsUpdate log. (todats entries only)

Roy
My System SpecsSystem Spec
29 Jul 2016   #3
Hey Man

Windows 7 Professional - 64 Bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi HeyMan,
That error usually relates to a server error, its either busy or using an invalid proxy.
I suspect the 1st as its the last day to update to W10 for free.
Try again in a while, if problem still occurs can you post a copy of the windowsUpdate log. (todats entries only)

Roy
Hey Roy,

Thanks for getting back to me.

One other thing is that now the update section looks like this with the red X and stating that I have never checked for updates and that updates have never been installed, which isn't the case at all.

Do you think this will change once the server issues are no longer a problem and Windows can do a search for updates?

I have it set to - inform me of updates and let me decide if I want to download and install them. Look below at the screenshot.

Thanks,

HM

My System SpecsSystem Spec
.

31 Jul 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi HM,
The tool that you ran, (in aggressive mode) clears the update file history , thats why the "never".
NOTHING to worry about there.

Lets dig a little deeper see if something else is causing it.
(assuming you still cant update)

can you copy/paste the results of these tools
http://go.microsoft.com/fwlink/?LinkID=52012
http://www.sysnative.com/niemiro/apps/SFCFix.exe

Roy
My System SpecsSystem Spec
31 Jul 2016   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Reset the update system with Option 3 here,
Windows Update - Reset


When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.

Make sure KB3020369 is installed if not manually install it,
Win-7 32 bit
https://www.microsoft.com/en-us/down....aspx?id=46827
Win-7 64 bit
https://www.microsoft.com/en-us/down....aspx?id=46817

Then manually install KB3172605
https://support.microsoft.com/en-us/kb/3172605
Win-7 32 bit,
https://www.microsoft.com/en-us/down....aspx?id=53335
Win-7 64 bit,
https://www.microsoft.com/en-us/down....aspx?id=53332

After switch your windows update settings back to what you had prior and manually check for updates and the rest should show up shortly.
My System SpecsSystem Spec
31 Jul 2016   #6
Hey Man

Windows 7 Professional - 64 Bit
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi HM,
The tool that you ran, (in aggressive mode) clears the update file history , thats why the "never".
NOTHING to worry about there.

Lets dig a little deeper see if something else is causing it.
(assuming you still cant update)

can you copy/paste the results of these tools
http://go.microsoft.com/fwlink/?LinkID=52012
http://www.sysnative.com/niemiro/apps/SFCFix.exe

Roy
I am first checking to see if I can update - will it stop if it can't find anything to update or go on searching forever? How long should it take more or less to search for updates, before I know that there is a problem.

Thanks Roy.
My System SpecsSystem Spec
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