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Windows 7 not genuine pop up after HDD clone to SSD
Good Afternoon,
I have followed a number of threads trying to find a solution to this problem. I recently upgraded the HDD in my laptop to a smaller Kingston SSD using Acronis True Image HD 2014 software. I have re-entered the product key on the COA sticker on the bottom of the laptop and in Computer, System it states that Windows 7 is activated, yet we still get the pop up saying that it is not genuine. I'm not having any issues with our other software such as Office 2010 and I managed to install all outstanding windows updates yesterday.
I have also tried installing the Intel Rapid Storage Drivers and whilst that solved the windows update issue I was having (stuck on checking for updates) it didn't solve this issue as some other threads suggest.
I have seen that is useful to run the MGADT software programme which I have done and the following is the result:
Code:Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: 0x0 Windows Product Key: *****-*****-F2V66-FV9T4-JKM92 Windows Product Key Hash: DPMu8/AVEKlib8Ev+teTIDMjqJE= Windows Product ID: 00359-OEM-9807605-63244 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.1.7601.2.00010300.1.0.003 ID: {D7944FE9-1C69-478C-8198-814438DD84A7}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Home Premium Architecture: 0x00000009 Build lab: 7601.win7sp1_ldr.160516-0600 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{D7944FE9-1C69-478C-8198-814438DD84A7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JKM92</PKey><PID>00359-OEM-9807605-63244</PID><PIDType>8</PIDType><SID>S-1-5-21-3056692837-1119119992-3059741259</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc. </Manufacturer><Model>UL30A </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>212 </Version><SMBIOSVersion major="2" minor="5"/><Date>20091228000000.000000+000</Date></BIOS><HWID>AFBD0E00018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, HomePremium edition Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 00359-00196-076-063244-02-2057-7601.0000-2162016 Installation ID: 110911244022106066292610493876367322066555879992130562 Processor Certificate URL: SpcService Web Service Machine Certificate URL: RacService Web Service Use License URL: UseLicenseService Web Service Product Key Certificate URL: PkcService Web Service Partial Product Key: JKM92 License Status: Licensed Remaining Windows rearm count: 3 Trusted time: 04/08/2016 17:16:59 Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: 0x00000000 HealthStatus: 0x0000000000000000 Event Time Stamp: 8:2:2016 17:32 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: LAAAAAAAAQABAAIAAAABAAAAAgABAAEAeqjM+DBikgEk/qDcGpjIzmj9Rso= OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 122809 APIC0952 FACP 122809 FACP0952 DBGP 122809 DBGP0952 HPET 122809 OEMHPET BOOT 122809 BOOT0952 MCFG 122809 OEMMCFG SLIC _ASUS_ Notebook ECDT 122809 OEMECDT OEMB 122809 OEMB0952 GSCI 122809 GMCHSCI SSDT PmRef CpuPm
I hope someone can help as I'm out of ideas at present and I don't want to reinstall if I can help it. If you need any other information then let me know.
Thanks for looking / trying to help.
Chris.