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Windows 7: Windows 7 not genuine pop up after HDD clone to SSD

04 Aug 2016   #1
cedge

Windows 7 Home Premium 64bit
 
 
Windows 7 not genuine pop up after HDD clone to SSD

Good Afternoon,

I have followed a number of threads trying to find a solution to this problem. I recently upgraded the HDD in my laptop to a smaller Kingston SSD using Acronis True Image HD 2014 software. I have re-entered the product key on the COA sticker on the bottom of the laptop and in Computer, System it states that Windows 7 is activated, yet we still get the pop up saying that it is not genuine. I'm not having any issues with our other software such as Office 2010 and I managed to install all outstanding windows updates yesterday.

I have also tried installing the Intel Rapid Storage Drivers and whilst that solved the windows update issue I was having (stuck on checking for updates) it didn't solve this issue as some other threads suggest.

I have seen that is useful to run the MGADT software programme which I have done and the following is the result:

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-F2V66-FV9T4-JKM92
Windows Product Key Hash: DPMu8/AVEKlib8Ev+teTIDMjqJE=
Windows Product ID: 00359-OEM-9807605-63244
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {D7944FE9-1C69-478C-8198-814438DD84A7}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D7944FE9-1C69-478C-8198-814438DD84A7}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-JKM92</PKey><PID>00359-OEM-9807605-63244</PID><PIDType>8</PIDType><SID>S-1-5-21-3056692837-1119119992-3059741259</SID><SYSTEM><Manufacturer>ASUSTeK Computer Inc.        </Manufacturer><Model>UL30A               </Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>212    </Version><SMBIOSVersion major="2" minor="5"/><Date>20091228000000.000000+000</Date></BIOS><HWID>AFBD0E00018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>_ASUS_</OEMID><OEMTableID>Notebook</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-076-063244-02-2057-7601.0000-2162016
Installation ID: 110911244022106066292610493876367322066555879992130562
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: JKM92
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 04/08/2016 17:16:59

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:2:2016 17:32
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LAAAAAAAAQABAAIAAAABAAAAAgABAAEAeqjM+DBikgEk/qDcGpjIzmj9Rso=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			122809		APIC0952
  FACP			122809		FACP0952
  DBGP			122809		DBGP0952
  HPET			122809		OEMHPET 
  BOOT			122809		BOOT0952
  MCFG			122809		OEMMCFG 
  SLIC			_ASUS_		Notebook
  ECDT			122809		OEMECDT 
  OEMB			122809		OEMB0952
  GSCI			122809		GMCHSCI 
  SSDT			PmRef		CpuPm

I hope someone can help as I'm out of ideas at present and I don't want to reinstall if I can help it. If you need any other information then let me know.

Thanks for looking / trying to help.

Chris.


My System SpecsSystem Spec
.
04 Aug 2016   #2
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Exactly what computer did the Clone come from??

What operating system did this computer come with from the factory
My System SpecsSystem Spec
04 Aug 2016   #3
cedge

Windows 7 Home Premium 64bit
 
 

Sorry, I thought that information was displayed in my profile. Same laptop, just a new SSD hard drive. Cloned HDD to SDD then swapped them over in the same laptop. It's an Asus UL30a running Windows 7 Home Premium 64 bit version with a COA sticker underneath. Only thing changed is the hard drive.

Could I have installed the wrong IRSD drivers?
My System SpecsSystem Spec
.

04 Aug 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Cedge,
You will need to phone MS, to get rid of the pop-up.
Nothing wrong with the Mgadiag report.

Its because you swapped your HDD to a SSD, BUT your cloned copy is showing as NO hardware change, but your SLIC table does.

MS UK 0800 0188354
Let it ring so that you get an operator, explain what youve done they will either clear your code or give you a new one.
(your location is showing as USA on the forum.)

Your copy of W7 is nearly as old as mine.

Roy
My System SpecsSystem Spec
04 Aug 2016   #5
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Yes I looked at your specs. That tells me what is on the computer now but not what the computer came with from the factory. Some Asus UL30A with old bios (Date>20091228000000.000000+000</Date></BIOS) could of come with Vista and the Windows 7 is a upgrade.

I'm asking silly questions because I'm not understanding why you are getting this.

Quote:
Windows 7 not genuine pop up after HDD clone to SSD
From what I can find their are things I don't understand. My fault not yours.

Do you have KB 971033 installed.


Start Orb and type in SLUI 4. It should show your system Genuine.

I agree with Roy. A phone call should solve your problems.

I use Clones all the time and have never had such a problem.

Thank you Roy for coming to help. I do have a question.

What does this mean.
Code:
Windows Product ID Type: 8
To the best of my memory it means that the SLIC table is not being read.
My System SpecsSystem Spec
05 Aug 2016   #6
cedge

Windows 7 Home Premium 64bit
 
 

Thanks for the help, maybe its problematic because of its age? The SSD upgrade gave the laptop a new lease of live so hope that this issue can be solved, will try MS after work.

Hopefully my profile should be saying that I'm in the UK now although I could only select uk devon (uk dorset was missing).
My System SpecsSystem Spec
05 Aug 2016   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

@ Layback Bear,

WP ID type 8 = COA code in use,
Although that comp originally shipped with Vista, later models came with W7.
The other point of note is the Bios version 212, its actually AFTER the W7 system requirement Bios upgrade 211.
Most users >>then<< would not have touched it.

Roy
My System SpecsSystem Spec
05 Aug 2016   #8
Layback Bear

Windows 7 Pro. 64/SP-1
 
 

Thanks Roy.
My System SpecsSystem Spec
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