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Windows 7: Cannot Access SLUI.EXE on computer purchased from PC Store

18 Aug 2016   #1
Baekgaard

Windows 7 Professional 64bit
 
 
Cannot Access SLUI.EXE on computer purchased from PC Store

Hi! I would like to ask for ways on how could I activate Windows on our computers. We recently purchased 4 computers and all of them cant Access SLUI.EXE and SLMMGR(sorry, im in my PC right now, if I typed this wrong , please do consider) I'm searching for ways to activate windows for these PC's, they are already connected to our companies domain and they also have their own admin users, I too, am using admin user to configure the computers, Thank you in advance!

EDIT:

Added MGAD info
Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {A50661CA-E7F0-4381-8AE3-724FBD70CB28}(1)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_rtm.101119-1850
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{A50661CA-E7F0-4381-8AE3-724FBD70CB28}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-2687181-4158416982-596316249</SID><SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>2204</Version><SMBIOSVersion major="2" minor="7"/><Date>20150617000000.000000+000</Date></BIOS><HWID>EF0F0100018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>China Standard Time(GMT+08:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: N/A
HealthStatus: 0x0000000000000000
Event Time Stamp: N/A
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80070005
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: KgAAAAAAAQABAAEAAAABAAAAAgABAAEA6GHiG9qy4nLWOZAerHxRNsj2

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        A M I
  FPDT            ALASKA        A M I
  LPIT            ALASKA        A M I
  SSDT            PmRef        Cpu0Ist
  SSDT            PmRef        Cpu0Ist
  SSDT            PmRef        Cpu0Ist
  SSDT            PmRef        Cpu0Ist
  BGRT            ALASKA        A M I
  SLIC            ACRSYS        ACRPRDCT



My System SpecsSystem Spec
.
19 Aug 2016   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

It looks to me as if this install is counterfeit!
The motherboard is an ASUS one - the SLIC table in the BIOS is apparently and ACER one, and the Product Key is also an ACER one.
Add the fact that slmgr.vbs is unavailable, and the problems in the File Scan Data, which are classic signs of one of the more common Activation Exploits, and you have a definite Counterfeit install.

You should demand a refund from your vendor under threat of legal action.
My System SpecsSystem Spec
19 Aug 2016   #3
Baekgaard

Windows 7 Professional 64bit
 
 

WOW! May I know how did you noticed it? I'll definitely forward this to my supervisor! Thank you for the headsup!
My System SpecsSystem Spec
.

19 Aug 2016   #4
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Here's the giveaway details...

Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F - the ACER Key

File Scan Data-->
File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100
File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

Licensing Data-->
Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

The above are classic errors produced from using an Activation Exploit called RemoveWAT

SLIC ACRSYS ACRPRDCT - the ACER (apparently) SLIC table entry

<SYSTEM><Manufacturer>ASUS</Manufacturer><Model>All Series</Model></SYSTEM> - the ASUS Motherboard ID
My System SpecsSystem Spec
19 Aug 2016   #5
Baekgaard

Windows 7 Professional 64bit
 
 

Could I copy and paste MY PC's slui.exe and slmgr.vbs file to that PC? my many thanks to you!
My System SpecsSystem Spec
19 Aug 2016   #6
Baekgaard

Windows 7 Professional 64bit
 
 

I also found a slmgr.vbs.removewat file on my system32
My System SpecsSystem Spec
19 Aug 2016   #7
Baekgaard

Windows 7 Professional 64bit
 
 

I somehow did something, please check if its ok or not.

So what I did is:

1) I edited the slmgr.vbs.removewat file into slmgr.vbs
2) I used command prompt(with admin rights)
3) I typed slmgr -ipk <the licensed product key>
4) I then typed slmgr -dlv to check the license status, it stated notification
5) I then typed in command prompt(with admin rights) slmgr -rearm
6) computer restarted
7) I typed slmgr -dlv again to check, and the license status is not licensed
EDIT: I'm still not sure if when I updated the product key of the software that it would become LEGALLY licensed


I attached the screenshot from slmgr to here so that you would see the license state


Attached Images
Cannot Access SLUI.EXE on computer purchased from PC Store-slmgr.jpg 
My System SpecsSystem Spec
20 Aug 2016   #8
Baekgaard

Windows 7 Professional 64bit
 
 

Are there any ways to remove what REMOVEWAT has done to the computer?
My System SpecsSystem Spec
22 Aug 2016   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Yes - but it'll still throw an error message until you enter a valid Product Key...

Best way to fix it now (since we don't know which version of RemoveWAT was used) is to run WATFix....

Download WATFix - make sure that you UNTICK the box for the 'download manager, AND UNCHECK the 'use download manager' option greyed out on the left under the Download button
Click on the Download button on the left of the page, not the big shiny button on the right (which is an ad for the download manager!!) - and use that - extract the .exe file, and run it, then reboot.
The downloaded file should be named 'Wat Fix.zip rather than anything else - the extracted file is 'Wat Fix.exe'

Post back with another MGADiag report.

(edit)
...OH HELL!!!!!
I just checked the link, and it's gone
I do have a copy of the file, but since I'd be hosting it on MS servers, I'm reluctant to put it up publicly.

Please Private Message me and I'll send you a link
My System SpecsSystem Spec
30 Aug 2016   #10
Baekgaard

Windows 7 Professional 64bit
 
 

Just an update:

I told this issue to my supervisor, and then, they said its OK to have that kind of OS, so I guess its not my problem anymore in terms of legal issues, but I would like to know any "Warnings" when we need to activate windows?
My System SpecsSystem Spec
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 Cannot Access SLUI.EXE on computer purchased from PC Store




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