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Windows 7: A MS update got hung up, I powered my PC down, and now...

19 Aug 2016   #1
gfr92y

DT: WIN 7 HP; LT: WIN 7 PRO; TB: WIN XP Media
 
 
A MS update got hung up, I powered my PC down, and now...

A MS update got hung up, I powered my PC down, and now the PC is behaving erratically; for example...

The PC would not start; Startup Repair interceded; ran multiple times with restarts between each run and without finding or fixing the any problems.

When I tried to run Windows in Safe Mode, installed about half the drivers, stopped, buzzed or dinged for 30 seconds, then sat silently for 2 minutes before continuing to load the drivers.

The first time I tried to go into Safe Mode, I ended in the BIOS settings "room" but could not do or see anything because the whole time I was in there, the highlight bar blinked and buzzed while jumping back and forth between the two options offered.

A good number of other things are behaving differently than in the past, but none as significant as the first three listed.

Can someone please help me find the root cause and eliminate it? (If it makes more sense to focus on fixing the problem and not analyzing how things used to be, I am perfectly OK with that.

I sincerely look forward to someone helping me.

All the best,

Joe




...


My System SpecsSystem Spec
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19 Aug 2016   #2
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

This sound to me more like a hardware error than anything else

If you're seeing problems with the system while in the BIOS options listing, it's almost certainly a hardware problem - that this will cause further problems in the OS.
My System SpecsSystem Spec
19 Aug 2016   #3
gfr92y

DT: WIN 7 HP; LT: WIN 7 PRO; TB: WIN XP Media
 
 

Hmmm...

Every since I purchased my computer seven or eight years ago, I could always hear my hard drive running in the background. Two or three weeks ago, I noticed it was much, much quieter.

Additionally, about ten days, I needed to copy 30 GB of data from DVDs to my hard drive and it seemed so slow, I tried my 16-year old external DVD reader and it was noticeably faster.

Also, when I have searched for files in c: (My wife tends to not pay attention to where she saves files.) recently, the search process seems to take very long.

Might the above three items indicate that my CD/DVD drive or my hard drive is failing and could this be causing the OS problems I am observing?

If so, are there any log files, etc. that contain information that would confirm your suspicion?

Thanks!

Joe

PS I want to say that when installing some software a week or two ago, the installation process kept hanging, but I had no problems when I used the old CD/DVD reader.
My System SpecsSystem Spec
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19 Aug 2016   #4
gfr92y

DT: WIN 7 HP; LT: WIN 7 PRO; TB: WIN XP Media
 
 
A MS update got hung up... Here is some additional symptoms:

  1. Some webpages, which could include the webpage that is visible and/or those that are behind the visible webpage), never completely "arrive" (In other words, Chrome's swirling circle in the webpage tab does not stop swirling and disappear,
  2. Some webpages, which could include the webpage that is visible and/or those that are behind the visible webpage, refresh without any input from me (I have never seen this behavior until recently),
  3. All webpages become unresponsive at once, some of them report "Not Responding" in their corresponding tabs, some of them put Google's SNAP webpage up, and all of them return to responding with the SNAP pages returning to their correct webpage.
My System SpecsSystem Spec
22 Aug 2016   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Try looking in the Event Viewer for anything related to Ntfs. Hard Drive or the like
My System SpecsSystem Spec
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 A MS update got hung up, I powered my PC down, and now...




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