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Windows 7: Windows Not Genuine popup

28 Aug 2016   #11
derekimo

Microsoft Community Contributor Award Recipient

 
 

Quote   Quote: Originally Posted by groze View Post
Is there anyway he could find out what that system actually came with?
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28 Aug 2016   #12
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The problem here is that the SPPSVC service has been disabled - because the Product Key in use is from a SAMSUNG computer, and is therefore NOT VALID in an HP machine.
The installation is counterfeit.

What probably happened is that an update broke the Activation Exploit that had been installed in an effort to circumvent Activation and Validation requirements.


You need to reformat and reinstall using genuine media.
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28 Aug 2016   #13
SummGuy

Windows 98 32-bit
 
 

I'm wondering how a win-7 install, once it's been activated and has lasted "almost a year" (in the case of the OP), can be deactivated remotely by MS. I pointed out that MS would do this with XP via a specific WGA KB pushed through WU, and I asked if MS has ever done this (a specific KB) with Win-7. If MS has never put out a WGA KB for Win-7, and if the system in question hasn't had a hardware change sufficient to trigger a re-activation, then how does win-7 check itself for validity? (ah, it must have something to do with the "Software Protection" service...)
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28 Aug 2016   #14
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Win 7's SPPSVC by default runs just after boot, and every day after that. It performs a licensing check and then exits until triggered again

Windows 7 has an update - KB971033 - called the WAT update. (Windows Activation Technologies)
It's an optional/recommended update, and when installed, it checks the licensing statues of the installed OS around every 90 days - and will trigger a non-genuine status if appropriate. This check includes a 'phone-home' to MS to check (amongst other things) whether the Key installed is a valid one.

Without the update installed, there is no periodic phone-home, and a counterfeit system will probably remain undetected unless something else triggers a non-genuine state.

A number of things can cause an apparently genuine but counterfeit system to expose itself - among them are:
  • virus infection
  • AV update
  • anti-malware software
  • SFC scan
  • BIOS update
  • disk errors

In this case, the machine appears to been activated by a Loader - and this has broken down allowing the system to discover the fact that there is no valid SLIC table for Windows 7, and that the SPPSVC service has been disabled in some way.

EDIT: Incidentally, in this case, the WAT update is not currently installed.
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