Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Win7 Pro recent "Windows is not genuine" issue

28 Aug 2016   #1
mikebeaty

Windows 7 Professional 64-bit
 
 
Win7 Pro recent "Windows is not genuine" issue

This is a custom-built desktop that has been running since 2014. No recent changes to hardware (only change ever might have been RAM addition). After years of updates, recently started getting the notices with 0xC004F200 error on startup. Screen is now black with Build 7601 Windows is not genuine notice. I believe that I still have the COA, but will have to look. Though I didn't build it, I trust the guy who did. Any help is warmly welcome.

Code:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 50
Cached Online Validation Code: 0xc004c4a2
Windows Product Key: *****-*****-8YD6J-6MTCC-DF49C
Windows Product Key Hash: Fvo3L+ndDSXOXvjxM40p0jf2rHw=
Windows Product ID: 00371-OEM-9323837-65984
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {3E4E1BCB-F853-4C2C-AB0A-CA344D5E3E04}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160408-2045
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office Enterprise 2007 - 103 Blocked VLK
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{3E4E1BCB-F853-4C2C-AB0A-CA344D5E3E04}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-DF49C</PKey><PID>00371-OEM-9323837-65984</PID><PIDType>8</PIDType><SID>S-1-5-21-606635725-3296790621-1332900016</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0801</Version><SMBIOSVersion major="2" minor="7"/><Date>20140715000000.000000+000</Date></BIOS><HWID>60903507018400F6</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>1</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65039</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Professional edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: da22eadd-46dc-4056-a287-f5041c852470
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00371-00186-238-365984-02-1033-7601.0000-2822014
Installation ID: 018266070711298011416822322666001526693091029080967460
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: DF49C
License Status: Notification
Notification Reason: 0xC004F200 (non-genuine).
Remaining Windows rearm count: 3
Trusted time: 8/28/2016 10:28:34 AM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4A2
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:28:2016 09:31
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: LgAAAAEAAQABAAEAAAADAAAAAQABAAEAln2M0dCcuoyghqBqipuQHpnIHlHwAQ==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			ALASKA		A M I
  FACP			ALASKA		A M I
  HPET			ALASKA		A M I
  MCFG			ALASKA		A M I
  FPDT			ALASKA		A M I
  CRAT			AMD		BANTRY  
  BGRT			ALASKA		A M I
  SSDT			AMD		BANTRY  
  SSDT			AMD		BANTRY



My System SpecsSystem Spec
.
28 Aug 2016   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Mike,
Not such a good guy,
There are indicators showing that the install is counterfiet.

1) The licence type for a custom build, either Retail or System Builder, you are showing as an OEM sticker code, (basically taken from another computer)
2) The Office Enterprise install is also showing a blocked VLK key, and this version is sold to Business's and Educational establishments.

If you can find the COA then UNinstall Office and try and activate with that key.

Roy
My System SpecsSystem Spec
28 Aug 2016   #3
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The installed Product Key is an OEM_COA_SLP Key - which is ONLY valid on computers pre-installed with Windows by large manufacturers.
Your machine has a retail motherboard, and therefore cannot qualify for such a Key.
This Key was probably purchased through eBay or similar - and 90+% of such software is counterfeit.

You need to reformat and reinstall using genuine media and Key.

(and yes. Office is also counterfeit! )
My System SpecsSystem Spec
.

28 Aug 2016   #4
mikebeaty

Windows 7 Professional 64-bit
 
 

This PC is used in a small business. We ordered it with valid keys and I've seen at least the Win 7 COA and media. My friend builds a lot of PCs. Perhaps it is possible that he re-used an image and then forgot to update with the license key. I will look. If that is the case, can't I simply change to the valid key during the validation process?

Thanks very much for your replies!

Mike
My System SpecsSystem Spec
29 Aug 2016   #5
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

If the COA sticker is for Windows 7 Professional, then that Key should work.
Use the Change Product Key link at the bottom of the System properties page.
My System SpecsSystem Spec
29 Aug 2016   #6
mikebeaty

Windows 7 Professional 64-bit
 
 

Hi NoelDP,

That's what I thought. I appreciate your feedback!

Mike
My System SpecsSystem Spec
Reply

 Win7 Pro recent "Windows is not genuine" issue




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Cloned Win7 disk now its "not genuine"
Hi, Iím having problems after cloning my Win7 Ultimate x64 student upgrade. Recently my HDD has started to show signs of failure, so I bought a new 1TB WD drive. Cloned Win 7 disk using Paragon 9, and proceeded to use the new drive. All was fine for a day or so, then I got ďThis...
Windows Updates & Activation
Cloned Win7 disk now its "not genuine"
Started getting HD errors in the event log. Bought a new WD HD (1 TB - same size as old) and reimaged from an image previously created by the "Backup and Restore" feature in Windows 7. Any help would be greatly appreciated. Thanks, Josh Diagnostic Report (1.9.0027.0):...
Windows Updates & Activation
How do I stop W7 "calling home" and displaying "not genuine" messages?
MS thinks that one of my PCs is running W7 that's not genuine. It is genuine - at least I bought it from Amazon and paid £141 for it so that - to me - means it's genuine. It may not be but neither Amazon nor MS will take any responsibility for it not being genuine so I've given up with them both. I...
Windows Updates & Activation
Same "Recent Places" and "Recent Items" folder for everyone?
Hi! How do I move the "Recent Places" and "Recent Items" folders so as to have all users' 'recent' folders in the same place? Thanks. M.
Customization
Win7 Build7601 now "Windows not genuine" message
later the same day as latest updates, computer crashed. Then when restarted, showed blackscreen & msg "Build 7601 This copy of Windows is not genuine" I have had the computer from new for several years & it came with Win7 Home Premium installed & CoA. Ran MGAD - results below:- Also jpg shows...
Windows Updates & Activation
"This computer is not running a genuine windows" Issue
Dear all, I appreciate all help on this matter. On my work computer (with genuine windows 7 pro x32), I started to get the "this computer is not running a genuine windows" pop up message. What I notice from the diagnostic report (see below) is that the Product key is not the same as the one...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 03:17.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App