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Windows 7: Windows Update Error 8024402F

03 Sep 2016   #11
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I can't really see too much wrong in anything there.

However, I did notice that you appear to have ProxyCap installed - since this error may be related to proxy issues, I would uninstall that at least temporarily.

DCPlusPLus is also installed - and had probably also better come out until we have the problem resolved.

You have a mass of CAPI2 Error 4107 messages - see here for a possible resolution https://support.microsoft.com/en-gb/kb/2328240


My System SpecsSystem Spec
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03 Sep 2016   #12
superstar

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

so you want me to uninstall proxycap and Dc++ and check again for windows updates? This is the error i am getting when i use the windows update trouble shooter


Attached Thumbnails
Windows Update Error 8024402F-capture3.png  
Attached Images
Windows Update Error 8024402F-capture2.png 
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03 Sep 2016   #13
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

Hmmm - that's not a common error - it's a 'file not found' one.

Try using the manual method from the article instead.
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03 Sep 2016   #14
superstar

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

yeah done that using manual method and checked for updates again still the same problem and do I need to uninstall those 2 applications and check for updates?
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03 Sep 2016   #15
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

I think it would be a good idea.
My System SpecsSystem Spec
03 Sep 2016   #16
superstar

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

uninstalled those apps and yet still no change same error again.
My System SpecsSystem Spec
03 Sep 2016   #17
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

OK - post the new windowsupdate.log file please
My System SpecsSystem Spec
03 Sep 2016   #18
superstar

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

new windows update


Attached Files
File Type: zip update.zip (1.22 MB, 1 views)
My System SpecsSystem Spec
03 Sep 2016   #19
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

There appears to be an underlying error that results in the obvious one.

Please open an Elevated Command Prompt, and run the following command...

netsh winhttp reset proxy

reboot, and try Windows update again.
My System SpecsSystem Spec
03 Sep 2016   #20
superstar

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yup done that still no change same error code again
My System SpecsSystem Spec
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 Windows Update Error 8024402F




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