Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows Update Error 8024402F

02 Sep 2016   #1
superstar

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
Windows Update Error 8024402F

I recently installed windows 7 home basic in my pc then later upgraded to windows 7 ultimate using any time upgrade. But i am unable to get any windows update, getting error 8024402F
I tried
1.windows update troubleshooting still the same problem.
2.sfc/scan showed no problem

Any help is appreciated


My System SpecsSystem Spec
.
02 Sep 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.
Windows Update Settings - Change
After restart verify that the windows update service is not running if it is Stop and switch to Manual apply and okay.
Windows Update Error 8024402F-service-stop-windows-update.jpg
Make sure KB3020369 is installed if not manually install it this is the main article page with all versions,
https://support.microsoft.com/en-us/kb/3020369
These other links do prompt you to download as soon as you click on them just to give you a heads up

Win-7 32 bit
https://download.microsoft.com/downl...020369-x86.msu
Win-7 64 bit
https://download.microsoft.com/downl...020369-x64.msu

Then manually install KB3172605 main article page with all versions,
https://support.microsoft.com/en-us/kb/3172605
KB3172605
Win-7 32 bit
https://download.microsoft.com/downl...172605-x86.msu

Win-7 64 bit
https://download.microsoft.com/downl...172605-x64.msu

After switch your windows update and service settings back to what you had prior and manually check for updates and the rest should show up shortly.


My System SpecsSystem Spec
02 Sep 2016   #3
superstar

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Yup done all those things you said but still the same problem repeats


Attached Thumbnails
Windows Update Error 8024402F-capture1.png  
My System SpecsSystem Spec
.

02 Sep 2016   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
So both are installed and the second on prompted you to restart after it installed ?

If yes
Try using this to reset the update system it's very good,
Use Option 2 on the list after right clicking it and select run as administrator
https://gallery.technet.microsoft.co...Agent-d824badc

Download it to your downloads folder
Right click it and select Extract all to the downloads folder.
Then right click ResetWUEng and select run as administrator
Follow the rest of the prompts
Press any key to continue
Type 2 for that Option on the list and the Enter key to reset update services..
Press y for Yes and then the Enter key I believe twice
After it has completed
Type 15 for that option and the Enter key to restart the machine.
Should say will restart in 60 seconds save your work.... press any key to continue.
After restart go to windows updates and manually check for updates shouldn't take a few minutes.
Windows Update Error 8024402F-reset-win-updates-eng.jpg


My System SpecsSystem Spec
02 Sep 2016   #5
superstar

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

yeah after that it asked for restart. Done resetting windows update components and restarted again still the same error
My System SpecsSystem Spec
02 Sep 2016   #6
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Rats :/
Post this info
Windows Update Posting Instructions
My System SpecsSystem Spec
02 Sep 2016   #7
superstar

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

hey this is the compressed folder of log


Attached Files
File Type: zip CBS.zip (6.97 MB, 2 views)
My System SpecsSystem Spec
02 Sep 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Thanks not sure where Noel is but stand by I posted for help reading it
Good luck
Cheers.
My System SpecsSystem Spec
03 Sep 2016   #9
NoelDP

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
 
 

The error here is usually a temporary one - there's something blocking communication between the computer and the MS servers.

There are no problems in the CheckSUR log but there are a number of issues in the CBS.log, although the SFC scan was clear. It looks to me as if there may be some corruption present in the Windows Update Agent

A look at the windowsupdate.log file and the event logs may give us some more detailed information on the problem.

Please upload the following files:
C:\Windows\Windowsupdate.log
C:\Windows\System32\winevt\Logs\System.evtx
C:\Windows\System32\winevt\Logs\Application.evtx

...and I'll take a look.
My System SpecsSystem Spec
03 Sep 2016   #10
superstar

Microsoft Windows 7 Ultimate 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hey I uploaded the files you asked for


Attached Files
File Type: zip WindowsUpdate.log.zip (1.14 MB, 3 views)
My System SpecsSystem Spec
Reply

 Windows Update Error 8024402F




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Windows Update error code 8024402F
Hi there... I have not been able to do a Windows Update on my PC since the past two or three weeks I think... I get an error that says "Windows Update error code 8024402F". I have tried a lot of things... checked all the posts possible.. here is the list 1. Followed the windows...
Windows Updates & Activation
Windows 7, 64 Bit update problem with error code 8024402f
Dear Sir/Madam, How are you? My Windows 7 update function does not work and shows error code 8024402f. To deal with this problem I followed instructions at URL http://www.sevenforums.com/windows-updates-activation/264840-windows-update-posting-instructions.html. 1: Firstly, I downloaded...
Windows Updates & Activation
windows update error 8024402F
Hi I have windows 7 ultimate 32 bit. Till Sept. 17 windows update ran good. Since then when I run windows update I get Windows Update code 8024402F. I looked in internet for solutions but none helped. 1 - I changed the clock settings. 2 - I ran microsoft's fixit. 3 - I stopped the update...
Windows Updates & Activation
Windows Update error code 8024402F on vista
Hi, I encounter this error long ago. i thought it will fix itself but no. What should i do to solve this problem? I can't update at all. Thanks
Windows Updates & Activation
Windows Update Error 8024402f
I just bought a new desktop computer. Did a fresh raw install of Windows 7 OEM onto a blank hard drive. The computer is connected directly to my modem. I have an internet connection and have no issue loading most sites. I'm clearly having some kind of connection issue, but I can't figure it out....
Windows Updates & Activation
Windows Update error 8024402F
Hi All, First post on here so please be easy on me :) I've receiving the above error when I try to retrieve updates thru Windows Update. I am able to connect to the website fine, and it will invoke the WU applet. This has been happening for about a month now, and I've been trying various...
Windows Updates & Activation


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 09:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App