Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Error when attempting to update windows

09 Sep 2016   #11
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Raith,
can see 2 problems,

Microsoft Office Enterprise 2007: This edition is aimed at the typical enterprise user. Like Professional Plus, it's available only through volume licensing with no upgrade pricing. It includes Word, Excel, PowerPoint, Access, Outlook, Publisher, InfoPath, Groove, OneNote, and Office Communicator and supports ECM, electronic forms, and IRM/RMS.

I suspect that an activation exploit has been used to install this, and this is why your system is only partially activated.
This can be rememedied by running KB971033
HOWEVER
Running KB971033 will make MOE 2007 become non genuine as you are are not using a VLK.
Please uninstall MOE 2007 as it is a counterfiet version, there are other free "office" programs available.

Once you uninstall MOE 2007 you should have no further problems with updates.

Roy

note please update your system specs


My System SpecsSystem Spec
.
09 Sep 2016   #12
Raith

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Raith,
can see 2 problems,

Microsoft Office Enterprise 2007: This edition is aimed at the typical enterprise user. Like Professional Plus, it's available only through volume licensing with no upgrade pricing. It includes Word, Excel, PowerPoint, Access, Outlook, Publisher, InfoPath, Groove, OneNote, and Office Communicator and supports ECM, electronic forms, and IRM/RMS.

I suspect that an activation exploit has been used to install this, and this is why your system is only partially activated.
This can be rememedied by running KB971033
HOWEVER
Running KB971033 will make MOE 2007 become non genuine as you are are not using a VLK.
Please uninstall MOE 2007 as it is a counterfiet version, there are other free "office" programs available.

Once you uninstall MOE 2007 you should have no further problems with updates.

Roy

note please update your system specs
I appreciate your comment, I don't know if this has to do with me cloning my OS (I used to have it on a HDD to SSD), I've looked for KB971033, and it states that KB971033 is already in my system? I've had MOE 07 for years, that's odd, I have used my school's installation but will uninstall to see if it has corrected the issue - will update.
My System SpecsSystem Spec
10 Sep 2016   #13
Raith

Windows 7 Home Premium
 
 

Hi Roy,

Just uninstalled MOE 2007, it did not work. KB971033 is already installed. Any other suggestions?
My System SpecsSystem Spec
.

10 Sep 2016   #14
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Raith,
Run KB971033, it will still update, then
please rerun the tool,
I can see the license being Dreamspark, from the product ID, its possible that your school has either run out of licences or dropped you from it, it has been 7 years.

Can you post 1 days worth of the WindowsUpdate log

Roy
My System SpecsSystem Spec
10 Sep 2016   #15
Raith

Windows 7 Home Premium
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Raith,
Run KB971033, it will still update, then
please rerun the tool,
I can see the license being Dreamspark, from the product ID, its possible that your school has either run out of licences or dropped you from it, it has been 7 years.

Can you post 1 days worth of the WindowsUpdate log

Roy
Can you show me where exactly to run it? I have ran it before, and it is showing this (attached). Is there another way?


Attached Images
Error when attempting to update windows-windows-update-standalone-installer_2016-09-10_11-40-01.jpg 
My System SpecsSystem Spec
10 Sep 2016   #16
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Raith,
try this link
http://go.microsoft.com/fwlink/?LinkID=152411

and the log.

Roy
My System SpecsSystem Spec
10 Sep 2016   #17
Raith

Windows 7 Home Premium
 
 

Hi Roy, I downloaded and ran it, same error, it exists on my machine. And for the log, do you mean this one? http://go.microsoft.com/fwlink/?LinkID=52012
My System SpecsSystem Spec
10 Sep 2016   #18
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Raith,
repost that one, and the windows log from
C >> windows >> windowsUpdate.

Roy
My System SpecsSystem Spec
10 Sep 2016   #19
Networkrail

Windows 7 Ultimate
 
 

Hello everyone,

I've been having the same problems with Windows updates. No matter what I did it wouldn't update just seemed to checking for updates.

I've been trying to get this sorted for the last week.

Today I've spent all day on it and finally found a solution.

I installed an update from the Microsoft site and then restarted my laptop and now within 10 mins I've got all the updates coming through.

https://support.microsoft.com/en-us/kb/3102810

Please ensure you restart it after the update has completed and then check for updates again.

This is what I did and it seems to have worked.



Thanks

NWR
My System SpecsSystem Spec
10 Sep 2016   #20
Raith

Windows 7 Home Premium
 
 

Zipped the WindowsUpdateLog.


Attached Files
File Type: zip WindowsUpdate.zip (267.9 KB, 3 views)
My System SpecsSystem Spec
Reply

 Error when attempting to update windows




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Code 80070002 when attempting to update; tried everything
When I try to run Windows Update, I get error code 80070002. I have tried running Microsoft Fixit with no luck. I have tried deleting the SoftwareDistribution folder I have tried running the WindowsUpdateDiagnostic.diagcab which tells me that there is an error 8007000D which it can't fix...
Windows Updates & Activation
error 8007010B while attempting to update
Hello all Like most of the people here, I can't update anymore. I'm running Windows 7 Professional x64. The error message I get is 8007010B. Attached are the log-files of the CBS-folder right after running SURT and SFC. SFC doesn't work quite well. This is what I get at the prompt: Microsoft...
Windows Updates & Activation
BSOD when attempting to update or while playing games
I'm definitely not the best with computers so I need help. Can someone look at my files and tell me what's wrong? The blue screens seem random because I can sometimes play a game for a few hours without any problems and at other times, BSOD will show up 30 minutes or less into the game.
BSOD Help and Support
Windows 7 update issues when attempting to update
Ok I been searching around even removed the update files that are downloaded thinking ok maybe its a corrupt file issue which I have had once before and that resolved the issue by doing that and did that twice (with a reboot after each time) and my updates still fail, the code I get is the...
Windows Updates & Activation
Java has stopped working message when attempting to update
Please see attached image. I have downloaded Java from the site but each time I try to run the program it simple stops working. Is it me or them? :o Problem signature: Problem Event Name: BEX Application Name: jxpiinstall.exe Application Version: 6.0.310.5 Application...
Software
Memory management error when attempting to install Windows 7 64-bit
I am trying to use all the 4 GB of RAM that I have for my computer so I decided to "upgrade" to 64-bit. The only problem is that when I boot from the installation CD I get a memory management error. I know that my CPU is 64-bit capable as well as my video card. As for everything else I am not sure...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:00.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App