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Windows 7: How do I reset Windows Update components?

15 Sep 2016   #11
NICK ADSL UK
Microsoft MVP

 
 

Quote   Quote: Originally Posted by torchwood View Post
Well lets have a look at your system.
im sure the MS rep will have asked, but another set of eyes wont hurt.
http://go.microsoft.com/fwlink/?LinkID=52012
substitute SURT
http://www.sysnative.com/niemiro/apps/SFCFix.exe

and the latest dated WindowsUpdate log.

Copy/paste the details please.

i take it that sfc /scannow was clean?

Roy
i afraid my system has Microsoft nda within it and is strictly for Microsoft purposes only
but thanks for taking a interest roy

as i said above i need to find what is wrong and not what may be wrong or any sorts of workaround as we go no further forward if you look at things on that basis

sure it helps a few 'but for the vast majority of people worldwide' their system is just staying vulnerable without any updates being applied

most people wont have a clue worldwide that they even have a problem as their setting on the default automatic and that's not working


My System SpecsSystem Spec
.
15 Sep 2016   #12
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Most people would notice their cpu/ ram resources evaporating because svchost.exe is eating them up
My System SpecsSystem Spec
16 Sep 2016   #13
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

You can still run those requests and forward them to MS.

Roy
My System SpecsSystem Spec
.

16 Sep 2016   #14
NICK ADSL UK
Microsoft MVP

 
 

Quote   Quote: Originally Posted by torchwood View Post
You can still run those requests and forward them to MS.

Roy
They already have all the information they need from the remote access to my computer. we now need to wait and see on how we move this major fault forward
My System SpecsSystem Spec
16 Sep 2016   #15
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Sort of interesting MS has already stated the reason being windows updates have become fragmented
Pretty much why they have gone to rollup update releases

If a user has become "fragmented" when set on auto install updates good luck figuring that one out
It's good you're looking deeper but most would just move on to the manual fix which is easiest for anyone to do
My System SpecsSystem Spec
16 Sep 2016   #16
NICK ADSL UK
Microsoft MVP

 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
Sort of interesting MS has already stated the reason being windows updates have become fragmented
Pretty much why they have gone to rollup update releases

If a user has become "fragmented" when set on auto install updates good luck figuring that one out
It's good you're looking deeper but most would just move on to the manual fix which is easiest for anyone to do
we cant do even a Manuel fix 'as i say we need to find what has gone wrong' we cant just go on patching at will without getting to the bottom of what is is that's wrong

you have to remember that the vast majority of users worldwide are just like my wife who know nothing about forums or updates ' they just put their trust in the brand and go with that

if updates stop working and the roll up is the fix then a statement in the news be it on the tv or press will need to be made available so that the much wider public can implement them

At this time thou that roll up is not the answer for everyone and it is that in which i am trying to ascertain in order to go forward as to the underlying cause so that it can be corrected
My System SpecsSystem Spec
16 Sep 2016   #17
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
I applaud your vigilance
My System SpecsSystem Spec
16 Sep 2016   #18
NICK ADSL UK
Microsoft MVP

 
 

Quote   Quote: Originally Posted by ThrashZone View Post
Hi,
I applaud your vigilance
Thanks
it is a pain thou. In my personal view and the strength of the Microsoft engineer i'm with at this time via these remote control sessions' it going to take a long time to work our way through over 300 updates till the April of this year when the updating stopped my end

there is one update which i have flagged as a problem and that's the kb2952664 as it uninstalls and reinstall itself automatically on the reboot

i know what it's for but to have updates that cant uninstall is never a good thing ?
My System SpecsSystem Spec
16 Sep 2016   #19
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Funny that is on the top of my updates Avoid list
KB2952664
KB2999226
KB3035583
KB3075249
KB3013531
KB3021917
KB3068708
KB3080149
KB3123862
KB3150513
KB3173040
My System SpecsSystem Spec
17 Sep 2016   #20
NICK ADSL UK
Microsoft MVP

 
 

Just a small update following on from today's remote control session. Well we have reformatted the drive with windows 7 with service pack 1 and still no joy with any updates
As i have said this is not good' and although this operating system is getting on it still has 3 years to run so i must press on with the Microsoft team to find a solution

just a small note in that Windows Update Agent 7.6.7600.320

Installation date: ‎17/‎09/‎2016 15:47

Installation status: Successful

and

Update for Windows (KB2999226)

Installation date: ‎17/‎09/‎2016 07:04

Installation status: Successful

we manged to install

and that is all at this time our next remote session is on Monday so fingers crossed
My System SpecsSystem Spec
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 How do I reset Windows Update components?




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