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Windows 7: IE 11 Windows Update installation failed code 9c59

23 Sep 2016   #21
Riley7

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Riley,
still falling over in the same place.
Can you post the details of your graphics card, it might be as your system is quite old that the newer D3.dll is incompatible.(latest Asus driver 301.42 june 2012 if still 9600gt)
also the Bios upgrades check to see what changes Would have been made if you updated.

please update your ethernet driver, and are there any others showing problems.

Roy
Let me try to clear up a few things that might make this easier.

I recently did a Win 7 clean install using all the same drivers downloaded from about 30 months prior, except for the graphic card which was using windows drivers. IE 11 and d3d11.dll version 6.2.9200.16570 was installed. A week or so later, win update quit working. I could not repair it.
So, I did a repair install. All windows updates installed, except IE 11, and I currently have the older version of d3d11.dll. I do not remember if I reinstalled the mobo drivers or figured they were kept with the repair.

I did install the latest Nvidea driver from Nvidea, AFTER the IE 11 problem started.

Also, I have not been offered any Windows defender updates since the repair on 2006-09-15.

The card is an Asus EN9600GT SILENT/HTDI/512M

Should I reinstall the mobo drivers from ASUS? Windows update is offering two new mobo drivers, but I was told not to trust they will be correct.

Thanks


My System SpecsSystem Spec
.
24 Sep 2016   #22
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Riley,
from this link can you follow the instruction after
Windows Update - Uninstall from Console Level
USING PKGMGR COMMAND

then try ie

please use the Asus drivers.

Roy
My System SpecsSystem Spec
24 Sep 2016   #23
Riley7

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Riley,
from this link can you follow the instruction after
Windows Update - Uninstall from Console Level
USING PKGMGR COMMAND

then try ie

please use the Asus drivers.

Roy
What should I uninstall? I think I uninstalled d3d11.dll and did not install another.
My System SpecsSystem Spec
.

26 Sep 2016   #24
Riley7

Windows 7 Ultimate x64
 
 

I'm unsure of what you want me to do. Please elaborate.

Thanks
My System SpecsSystem Spec
27 Sep 2016   #25
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Riley,
lets try and install the updated KB2834140 another way, using DISM.
read this article first for some background info.
https://blogs.technet.microsoft.com/...ithin-windows/

now AFTER reading the above, use the following commands, copy and paste them into the command mode window.
The results should be the same as those in the article, if
NOT successfull screenshot the reply.

Create a folder titled
c:\temp\2834140

Expand F:* c:\kb2834140\Windows6.1-KB2834140-v2-x64.msu c:\temp\2834140

DISM.exe /Online /Add-Package /PackagePath:c:\temp\2834140\Windows6.1-KB2834140-v2-x64.cab /quiet /NoRestart

reboot
check the file properties again
IT should read the same as mine, post 13.
if it is try the standalone installer.

Roy
Roy
My System SpecsSystem Spec
03 Oct 2016   #26
Riley7

Windows 7 Ultimate x64
 
 

Hi,

I think I may have the input file in the wrong place, I have tried several. I have had at C:\ , C:\KB2834140 , and C:\temp.
I did create this: C:\temp\2834140

Thanks.


Attached Thumbnails
IE 11 Windows Update installation failed code 9c59-clipboard05.jpg  
My System SpecsSystem Spec
03 Oct 2016   #27
Riley7

Windows 7 Ultimate x64
 
 

Continuing on ....
Tried again first using cd c:\
target is C:\kb2834140\Windows6.1-KB2834140-v2-x86.msu

Same error as last post.

Viewed this article: Error Message:

Checked target attributes:
C:\kb2834140>attrib
A C:\kb2834140\Windows6.1-KB2834140-v2-x86.msu
My System SpecsSystem Spec
05 Oct 2016   #28
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Riley,
Took me a while to spot the typo in the command you ran
its not an x its *.
-F:*

Roy
My System SpecsSystem Spec
05 Oct 2016   #29
Riley7

Windows 7 Ultimate x64
 
 

Hi Roy,

I think I got the commands to work. I altered the second command (because it didn't seem to work). See the screen. After reboot, the d3d11.dll properties was not changed.

Thanks


Attached Thumbnails
IE 11 Windows Update installation failed code 9c59-clipboard06.jpg  
My System SpecsSystem Spec
16 Oct 2016   #30
Riley7

Windows 7 Ultimate x64
 
 

I finally got IE 11 Installed.

I found https://support.microsoft.com/en-us/kb/2847882 , Prerequisite updates for Internet Explorer 11 and downloaded the offline installers. I tried them all. Two were missing, and after installing another from the list, Windows6.1-KB2834140-v2-x64.msu installed properly. Then IE Installed.

Thanks Roy for pointing me in the right direction.
My System SpecsSystem Spec
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