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Windows 7: IE 11 Windows Update installation failed code 9c59

16 Sep 2016   #1
Riley7

Windows 7 Ultimate x64
 
 
IE 11 Windows Update installation failed code 9c59

Hello,

Last week I did a clean install of Win 7. A few days later noticed Windows update had stopped working. I was unable to fix it so did a repair install of Windows.
Now all seems fine except I cannot update to IE 11. I get a 9c59 error and cant seem to fix this.
Windows Resource Protection did not find any integrity violations.

The log files are here: https://www.dropbox.com/s/5r2y7pthy5khtu0/CBS.rar?dl=0

Thanks


My System SpecsSystem Spec
.
16 Sep 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Mag download,
Select all and copy and paste the report contents here,
http://go.microsoft.com/fwlink/?LinkID=52012
My System SpecsSystem Spec
16 Sep 2016   #3
Riley7

Windows 7 Ultimate x64
 
 

Thanks for the reply.

Is this really necessary? I have a purchased retail version with license, that I have been running for several years with no problem, until I had to reinstall.

I'm just a bit concerned about posting this online.
My System SpecsSystem Spec
.

16 Sep 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

That tool does not provide any personal info.

Its requested 99% of the time when anyone posts in this sub-forum.

Roy
My System SpecsSystem Spec
16 Sep 2016   #5
Riley7

Windows 7 Ultimate x64
 
 

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-PKF84-QHFJ3-3DG7J
Windows Product Key Hash: 0Dxqy5Zx8jhKzyxYP/VoyYwfk7c=
Windows Product ID: 00426-292-6629183-85023
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.001
ID: {B6B5E142-337E-4F52-9C06-097650EA5037}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Ultimate
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160902-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005_E2AD56EA-765-b01a_E2AD56EA-766-0_E2AD56EA-148-80004005_16E0B333-89-80004005_B4D0AA8B-1029-80004005

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{B6B5E142-337E-4F52-9C06-097650EA5037}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-3DG7J</PKey><PID>00426-292-6629183-85023</PID><PIDType>5</PIDType><SID>S-1-5-21-1144912699-3208548870-535648766</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>P5Q-E</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1306 </Version><SMBIOSVersion major="2" minor="5"/><Date>20080820000000.000000+000</Date></BIOS><HWID>64E03907018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>A2392BC1622F28</Val><Hash>/l6FbDQFVGM2YVwXO5JrEV9qbVk=</Hash><Pid>81602-916-3673207-68750</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, Ultimate edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00426-00170-292-662918-00-1033-7601.0000-2602016
Installation ID: 015204245012798042301993231130905653620452303561350262
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=
Use License URL: http://go.microsoft.com/fwlink/?LinkID=
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=
Partial Product Key: 3DG7J
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 9/16/2016 3:11:07 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 9:16:2016 05:38
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: NgAAAAEABgABAAEAAAABAAAAAgABAAEAln0qlv4pjCZGvGhlhDSsKQaeqLI21JgD0n9ylEbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC A_M_I_ OEMAPIC
FACP A_M_I_ OEMFACP
HPET A_M_I_ OEMHPET
MCFG A_M_I_ OEMMCFG
OEMB A_M_I_ AMI_OEM
OSFR A_M_I_ OEMOSFR
SSDT DpgPmm CpuPm
My System SpecsSystem Spec
17 Sep 2016   #6
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Riley,
are you using a proxy??
from the report

Processor Certificate URL: .................linkid=
Machine Certificate URL:....................linkid=
Use License URL: .............................linkid=
Product Key Certificate URL: ..............linkid=

It might be a posting glitch but those linkID's= should read
88338, 88339, 88341, 88340
Apart from that it looks fine

Roy

note is there a newer bios yours is dated 2008
My System SpecsSystem Spec
17 Sep 2016   #7
Riley7

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by torchwood View Post
Hi Riley,
are you using a proxy??
from the report

Processor Certificate URL: .................linkid=
Machine Certificate URL:....................linkid=
Use License URL: .............................linkid=
Product Key Certificate URL: ..............linkid=

It might be a posting glitch but those linkID's= should read
88338, 88339, 88341, 88340
Apart from that it looks fine

Roy

note is there a newer bios yours is dated 2008
I reran the tool and the link ID's are as you said. I am not running a proxy. I always leave the bios alone because I don't know how to do it.

So, what can I do about IE ?
My System SpecsSystem Spec
18 Sep 2016   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Riley,
can you post 1 days worth of the WindowsUpdate log, and run this prog copy/paste the output
http://www.sysnative.com/niemiro/apps/SFCFix.exe

Roy
My System SpecsSystem Spec
18 Sep 2016   #9
Riley7

Windows 7 Ultimate x64
 
 

Here is the info, Thanks

SFCFix version 3.0.0.0 by niemiro.
Start time: 2016-09-18 12:40:28.042
Microsoft Windows 7 Service Pack 1 - amd64
Not using a script file.

AutoAnalysis::
SUMMARY: No corruptions were detected.
AutoAnalysis:: directive completed successfully.

Successfully processed all directives.
SFCFix version 3.0.0.0 by niemiro has completed.
Currently storing 0 datablocks.
Finish time: 2016-09-18 12:49:35.270
----------------------EOF-----------------------
**************
WU Log

2016-09-18 12:50:21:982-0700 1 189 102 {00000000-0000-0000-0000-

000000000000} 0 0 AutomaticUpdates Success Content Install Installation Ready: The

following updates are downloaded and ready for installation. To install the updates, an administrator should log on to this
computer and Windows will prompt with further instructions: - Internet Explorer 11 for Windows 7 for x64-based Systems
2016-09-18 12:50:33:007 1064 17dc DnldMgr Preparing update for install, updateId = {3C4D3849

-4CC0-4160-BAD3-B3209E81C9B8}.206.
2016-09-18 12:50:33:022 1064 17dc DnldMgr ExtractUpdateFiles: 0x00000000
2016-09-18 12:50:33:022 4276 7b0 Misc =========== Logging initialized (build:

7.6.7601.23453, tz: -0700) ===========
2016-09-18 12:50:33:022 4276 7b0 Misc = Process: C:\Windows\system32\wuauclt.exe
2016-09-18 12:50:33:022 4276 7b0 Misc = Module: C:\Windows\system32\wuaueng.dll
2016-09-18 12:50:33:022 4276 7b0 Handler :::::::::::::
2016-09-18 12:50:33:022 4276 7b0 Handler :: START :: Handler: Command Line Install
2016-09-18 12:50:33:022 4276 7b0 Handler :::::::::
2016-09-18 12:50:33:022 4276 7b0 Handler : Updates to install = 1
2016-09-18 12:50:34:914 4276 7b0 Handler : Command line install completed. Return code =

0x00000000, Result = Succeeded, Reboot required = false
2016-09-18 12:50:34:914 4276 7b0 Handler :::::::::
2016-09-18 12:50:34:914 4276 7b0 Handler :: END :: Handler: Command Line Install
2016-09-18 12:50:34:914 4276 7b0 Handler :::::::::::::
2016-09-18 12:50:34:992 1064 17dc DnldMgr Preparing update for install, updateId =

{6FC739FB-E7FE-4859-9281-C9DA6C385886}.205.
2016-09-18 12:50:34:992 1064 17dc DnldMgr ExtractUpdateFiles: 0x00000000
2016-09-18 12:50:35:070 4276 7b0 Handler :::::::::::::
2016-09-18 12:50:35:070 4276 7b0 Handler :: START :: Handler: Command Line Install
2016-09-18 12:50:35:070 4276 7b0 Handler :::::::::
2016-09-18 12:50:35:070 4276 7b0 Handler : Updates to install = 1
2016-09-18 12:50:36:209 4276 7b0 Handler : Command line install completed. Return code =

0x00000000, Result = Succeeded, Reboot required = false
2016-09-18 12:50:36:209 4276 7b0 Handler :::::::::
2016-09-18 12:50:36:209 4276 7b0 Handler :: END :: Handler: Command Line Install
2016-09-18 12:50:36:209 4276 7b0 Handler :::::::::::::
2016-09-18 12:50:36:255 1064 17dc DnldMgr Preparing update for install, updateId = {785A87E7

-E4D4-4480-B28F-DC6F1CDCEB96}.206.
2016-09-18 12:50:36:255 1064 17dc DnldMgr ExtractUpdateFiles: 0x00000000
2016-09-18 12:50:36:255 4276 7b0 Handler :::::::::::::
2016-09-18 12:50:36:255 4276 7b0 Handler :: START :: Handler: Command Line Install
2016-09-18 12:50:36:255 4276 7b0 Handler :::::::::
2016-09-18 12:50:36:255 4276 7b0 Handler : Updates to install = 1
2016-09-18 12:50:37:447 4276 7b0 Handler : Command line install completed. Return code =

0x00000000, Result = Succeeded, Reboot required = false
2016-09-18 12:50:37:447 4276 7b0 Handler :::::::::
2016-09-18 12:50:37:447 4276 7b0 Handler :: END :: Handler: Command Line Install
2016-09-18 12:50:37:447 4276 7b0 Handler :::::::::::::
2016-09-18 12:50:37:447 1064 17dc DnldMgr Preparing update for install, updateId = {64027A15

-E6AE-4133-B904-18F5F61461BE}.206.
2016-09-18 12:50:37:447 1064 17dc DnldMgr ExtractUpdateFiles: 0x00000000
2016-09-18 12:50:37:447 4276 7b0 Handler :::::::::::::
2016-09-18 12:50:37:447 4276 7b0 Handler :: START :: Handler: Command Line Install
2016-09-18 12:50:37:447 4276 7b0 Handler :::::::::
2016-09-18 12:50:37:447 4276 7b0 Handler : Updates to install = 1
2016-09-18 12:50:37:962 1064 1338 Report REPORT EVENT: {FDB68010-79D1-4E9D-AEE4-

3447AC597CE1} 2016-09-18 12:50:32:960-0700 1 181 101 {7B3369E2-5608-495B-AF58-

A9F66C0676D2} 206 0 AutomaticUpdates Success Content Install Installation Started: Windows

successfully started the following update: Internet Explorer 11 for Windows 7 for x64-based Systems
2016-09-18 12:50:38:165 4276 7b0 Handler : Command line install completed. Return code =

0x00000000, Result = Succeeded, Reboot required = false
2016-09-18 12:50:38:165 4276 7b0 Handler :::::::::
2016-09-18 12:50:38:165 4276 7b0 Handler :: END :: Handler: Command Line Install
2016-09-18 12:50:38:165 4276 7b0 Handler :::::::::::::
2016-09-18 12:50:38:243 1064 17dc DnldMgr Preparing update for install, updateId = {25599F80

-DB8A-47B3-8DED-AD19E03A6BFA}.206.
2016-09-18 12:50:38:492 1064 17dc DnldMgr ExtractUpdateFiles: 0x00000000
2016-09-18 12:50:38:492 4276 7b0 Handler :::::::::::::
2016-09-18 12:50:38:492 4276 7b0 Handler :: START :: Handler: Command Line Install
2016-09-18 12:50:38:492 4276 7b0 Handler :::::::::
2016-09-18 12:50:38:492 4276 7b0 Handler : Updates to install = 1
2016-09-18 12:51:33:078 4276 7b0 Handler : WARNING: Command line install completed.

Return code = 0x00009c59, Result = Failed, Reboot required = false
2016-09-18 12:51:33:078 4276 7b0 Handler : WARNING: Exit code = 0x8024200B
2016-09-18 12:51:33:078 1064 d64 AU >>## RESUMED ## AU: Installing update

[UpdateId = {7B3369E2-5608-495B-AF58-A9F66C0676D2}]
2016-09-18 12:51:33:078 4276 7b0 Handler :::::::::
2016-09-18 12:51:33:078 1064 d64 AU # WARNING: Install failed, error = 0x80070643 /

0x00009C59
2016-09-18 12:51:33:078 4276 7b0 Handler :: END :: Handler: Command Line Install
2016-09-18 12:51:33:078 4276 7b0 Handler :::::::::::::
2016-09-18 12:51:33:078 1064 17dc Agent LogHistory called. idUpdate={7B3369E2-5608-

495B-AF58-A9F66C0676D2}.206, resultMapped=80070643, resultUnMapped=9C59
2016-09-18 12:51:33:125 1064 17dc Agent *********
2016-09-18 12:51:33:125 1064 d64 AU Install call completed.
2016-09-18 12:51:33:125 1064 17dc Agent ** END ** Agent: Installing updates [CallerId =

AutomaticUpdates]
2016-09-18 12:51:33:125 1064 d64 AU # WARNING: Install call completed, reboot

required = No, error = 0x00000000
2016-09-18 12:51:33:125 1064 17dc Agent *************
2016-09-18 12:51:33:125 1064 d64 AU #########
2016-09-18 12:51:33:125 1064 d64 AU ## END ## AU: Installing updates [CallId =

{3F2D96BF-2B24-4897-AA16-52F5E75AC364}]
2016-09-18 12:51:33:125 1064 d64 AU #############
2016-09-18 12:51:33:125 1064 d64 AU Install complete for all calls, reboot NOT needed
2016-09-18 12:51:33:125 1064 d64 AU Successfully wrote event for AU health state:0
2016-09-18 12:51:33:140 1064 1770 AU Getting featured update notifications.

fIncludeDismissed = true
2016-09-18 12:51:33:140 1064 1770 AU No featured updates available.
2016-09-18 12:51:34:123 1064 c64 AU No featured updates notifications to show
2016-09-18 12:51:34:123 1064 c64 AU UpdateDownloadProperties: 0 download(s) are still

in progress.
2016-09-18 12:51:34:123 1064 c64 AU Triggering Offline detection (non-interactive)
2016-09-18 12:51:34:123 1064 c64 AU AU setting pending client directive to 'Install

Complete Ux'
2016-09-18 12:51:34:123 1064 c64 AU Changing existing AU client directive from 'Progress

Ux' to 'Install Complete Ux', session id = 0x1
2016-09-18 12:51:34:123 1064 c64 AU AU setting pending client directive to 'Download

Approval'
2016-09-18 12:51:34:123 1064 c64 AU Changing existing AU client directive from 'Install

Complete Ux' to 'Download Approval', session id = 0x1
2016-09-18 12:51:34:341 1064 c64 AU Successfully wrote event for AU health state:0
2016-09-18 12:51:34:341 1064 ec4 AU #############
2016-09-18 12:51:34:341 1064 ec4 AU ## START ## AU: Search for updates
2016-09-18 12:51:34:341 1064 ec4 AU #########
2016-09-18 12:51:34:341 1064 ec4 AU <<## SUBMITTED ## AU: Search for updates

[CallId = {FC923F7A-A2C0-46D5-9B37-21A4663144DC}]
2016-09-18 12:51:34:341 1064 1338 Agent *************
2016-09-18 12:51:34:341 1064 1338 Agent ** START ** Agent: Finding updates [CallerId =

AutomaticUpdates]
2016-09-18 12:51:34:341 1064 1338 Agent *********
2016-09-18 12:51:34:341 1064 1338 Agent * Online = No; Ignore download priority = No
2016-09-18 12:51:34:341 1064 1338 Agent * Criteria = "IsInstalled=0 and

DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and

DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and

RebootRequired=1"
2016-09-18 12:51:34:341 1064 1338 Agent * ServiceID = {7971F918-A847-4430-9279-

4A52D1EFE18D} Third party service
2016-09-18 12:51:34:341 1064 1338 Agent * Search Scope = {Machine}
2016-09-18 12:51:35:277 1064 1338 Driver Matched driver to device PCI

\VEN_11AB&DEV_4320&SUBSYS_811A1043&REV_14
2016-09-18 12:51:35:277 1064 1338 Driver Status: 0x180200a, ProblemNumber: 00000000
2016-09-18 12:51:35:277 1064 1338 Driver Matched driver to device PCI

\VEN_11AB&DEV_6121&SUBSYS_82121043&REV_B1
2016-09-18 12:51:35:277 1064 1338 Driver Status: 0x180200a, ProblemNumber: 00000000
2016-09-18 12:51:35:277 1064 1338 Driver Matched driver to device PCI

\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12
2016-09-18 12:51:35:277 1064 1338 Driver Status: 0x180200a, ProblemNumber: 00000000
2016-09-18 12:52:49:855 1064 1338 Agent WARNING: Failed to evaluate Installed rule,

updateId = {818701AF-1182-45C2-BD1E-17068AD171D6}.104, hr = 80242013
2016-09-18 12:53:50:108 1064 1338 Agent * Added update {FE70E0CB-909C-45BD-A816-

4EAD5CB02C4F}.100 to search result
2016-09-18 12:53:50:108 1064 1338 Agent * Added update {5219CB8D-EADA-4BBB-AA17-

B253892CE451}.100 to search result
2016-09-18 12:53:50:108 1064 1338 Agent * Added update {4F9AF231-5723-4A52-9293-

015D4E5D4CDF}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {7363544A-FCB9-45C7-8BE3-

0CC41D915671}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {A8F9826C-D3FB-479B-BC98-

2019C447FB2A}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {40281AED-F5E1-4CF2-B933-

247A7B569465}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {0A573204-A128-4B59-A9D7-

2C94347B6D65}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {9E928520-32A2-45CB-8BE1-

30524F9DCA22}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {85A1454B-5B3C-4419-8BE4-

36D2E1A5EFEA}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {E51EEE53-3F0E-4036-9E9C-

379EE8D5D2AE}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {80AEF0A5-249C-45A5-8DF1-

3B8F6FE7098F}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {CDAA29E4-7DD7-49E5-8D96-

50B907F1D999}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {0CA1E71F-4CDA-4F63-8775-

5720A2185895}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {87D29669-5FE2-49D9-BDB7-

5B36168988AD}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {B8581264-5B75-4DDD-964E-

6B46D2847E10}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {B57B109C-58C6-410A-87AB-

6EF7422826ED}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {951000A7-8631-414C-9FBD-

70B1B30C2E6F}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {0CA5D635-1450-4BF9-98AD-

88673C9CC19D}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {0338B2CB-EE95-4E8E-BB9C-

9019B1AC3D5E}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {3990251B-0690-4BBC-B59F-

904D0A912B36}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {98EC768A-B7B8-4DD8-92E1-

98421C0D3552}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {5FC10007-56AC-4BB1-B7C3-

9FA41B339359}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {E7F842D9-D61B-426E-9C39-

A50AB9BAF4A0}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {F57D17F2-7D2C-446C-A4F2-

AA3171B75B21}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {9696823F-09D7-4A41-B337-

AC36DAF2CEF8}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {C4BEB100-1D6E-4EF6-A67B-

BC0A051C1BE5}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {26D10780-DCCD-4833-8E9D-

C12A6C3B0647}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {0B6F6573-1C43-4AC8-B1BC-

C3A92B57814F}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {FEB4BA02-6F01-4954-AC77-

CA4B5AB00AAE}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {F88DF62E-49EF-4120-80D3-

CD6A4DCB3EE4}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {C937AD03-B5F3-45A8-ABD0-

CDCFACAC59D3}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {D234890A-D622-4724-AF11-

E97D130814B5}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {1C6A3D87-0EFD-45F4-AB18-

ECD902AC6C00}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {BD1897E6-C7AE-4912-8C4A-

F6986AC96597}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {975B083A-2469-4B09-89EB-

F756DA9654BC}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {258B6CA1-A8EC-4DFA-B619-

FB8CECAC6E2E}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent Update {FF434E78-8B6A-4860-BD0F-

4AC472E29063}.101 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent Update {566B95D4-66F6-47BA-8953-

02CAEA29022C}.101 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent Update {B932D155-4C7F-4CBC-8527-

D5DF17B0A220}.101 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent Update {B6C0F3C6-C368-4A76-A3BF-

BE068C7358F0}.101 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent Update {AAE5E2C7-3498-4F43-AF66-

AEC06A59713F}.102 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {0EDB0E28-0C35-41BA-B52C-

C8576E52C395}.202 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {1DDA3EC8-046D-4229-B5C9-

BFC11EBE8016}.103 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {94FDBC91-8954-4F4F-B82F-

44B02752D74A}.205 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {D30E6B99-5CA6-49D4-83C5-

7543236D341B}.204 to search result
2016-09-18 12:53:50:109 1064 1338 Agent Update {5F84379F-7C14-472F-B560-

62A0CDEC6F31}.204 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {7E3D95D0-AF45-48FA-917D-

8DD9CF4DFF43}.200 to search result
2016-09-18 12:53:50:109 1064 1338 Agent * Added update {7B3369E2-5608-495B-AF58-

A9F66C0676D2}.206 to search result
2016-09-18 12:53:50:109 1064 1338 Agent Update {0C028E91-F849-476D-94CD-

C5CD4CCBAD75}.200 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent Update {071ADFE6-D0AC-4600-A7B0-

45D90C648BDD}.104 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent Update {7F30088A-577C-466B-851D-

4D64F3A6C19C}.102 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent Update {D30818A0-E336-48C2-A0ED-

5DC2EF248069}.102 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent Update {78D605AF-CB18-4F1B-9F40-

805EB18D4F4D}.103 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent Update {856A1A60-D532-4086-B485-

EE25753330AA}.103 is pruned out due to potential supersedence
2016-09-18 12:53:50:109 1064 1338 Agent Update {C6CA5181-DDA8-4506-8DE2-

40957F118C8C}.104 is pruned out due to potential supersedence
2016-09-18 12:53:50:110 1064 1338 Agent * Added update {89FEBEA4-E23A-4FF5-9CA9-

D4FC9E768A70}.200 to search result
2016-09-18 12:53:50:110 1064 1338 Agent * Added update {C2D37DE8-9638-468D-9575-

5764F0D086D1}.200 to search result
2016-09-18 12:53:50:110 1064 1338 Agent Update {5AF4FF91-E9A7-45B3-841F-

AE886BB3C658}.201 is pruned out due to potential supersedence
2016-09-18 12:53:50:110 1064 1338 Agent Update {81E92824-528F-4583-B074-

406D9ED8701B}.200 is pruned out due to potential supersedence
2016-09-18 12:53:50:110 1064 1338 Agent * Added update {16888CC0-0F71-41FB-B4A1-

3BCE0A70A38B}.200 to search result
2016-09-18 12:53:50:110 1064 1338 Agent Update {95B42BE3-50BA-4AD2-908B-

AF3F10304827}.201 is pruned out due to potential supersedence
2016-09-18 12:53:50:110 1064 1338 Agent Update {547D2F41-089B-448F-9265-

79579EC92F80}.200 is pruned out due to potential supersedence
2016-09-18 12:53:50:110 1064 1338 Agent * Added update {93F71F39-CC0B-4474-9525-

53BE4A2B86F0}.200 to search result
2016-09-18 12:53:50:110 1064 1338 Agent * Added update {C89B1237-9A90-41D5-857B-

573C3D07346B}.202 to search result
2016-09-18 12:53:50:110 1064 1338 Agent Update {B9271F09-68F6-4AF6-A188-

340D1C9AD7CC}.200 is pruned out due to potential supersedence
2016-09-18 12:53:50:110 1064 1338 Agent * Added update {29A16CC3-ADC5-45CD-99B0-

50398E334137}.200 to search result
2016-09-18 12:53:50:110 1064 1338 Agent * Found 48 updates and 86 categories in search;

evaluated appl. rules of 3777 out of 7585 deployed entities
2016-09-18 12:53:50:110 1064 1338 Agent *********
2016-09-18 12:53:50:110 1064 1338 Agent ** END ** Agent: Finding updates [CallerId =

AutomaticUpdates]
2016-09-18 12:53:50:110 1064 1338 Agent *************
2016-09-18 12:53:50:116 1064 d64 AU >>## RESUMED ## AU: Search for updates

[CallId = {FC923F7A-A2C0-46D5-9B37-21A4663144DC}]
2016-09-18 12:53:50:116 1064 d64 AU # 48 updates detected
2016-09-18 12:53:50:117 1064 1338 Report REPORT EVENT: {6BE55B1A-CF97-4563-8FE1-

2DECB854644A} 2016-09-18 12:51:33:078-0700 1 182 101 {7B3369E2-5608-495B-AF58-

A9F66C0676D2} 206 80070643 AutomaticUpdates Failure Content Install Installation Failure:

Windows failed to install the following update with error 0x80070643: Internet Explorer 11 for Windows 7 for x64-based

Systems.
2016-09-18 12:53:50:121 1064 d64 AU #########
2016-09-18 12:53:50:121 1064 d64 AU ## END ## AU: Search for updates [CallId =

{FC923F7A-A2C0-46D5-9B37-21A4663144DC}]
2016-09-18 12:53:50:121 1064 d64 AU #############
2016-09-18 12:53:50:121 1064 d64 AU No featured updates notifications to show
2016-09-18 12:53:50:122 1064 d64 AU Successfully wrote event for AU health state:0
2016-09-18 12:53:50:147 1064 d64 AU Successfully wrote event for AU health state:0
2016-09-18 12:53:50:166 1064 1338 Report CWERReporter::HandleEvents - WER report upload

completed with status 0x8
2016-09-18 12:53:50:166 1064 1338 Report WER Report sent: 7.6.7601.23453 0x80070643

(0x9c59) B3369E2-5608-495B-AF58-A9F66C0676D2 Install 206 0 AutomaticUpdates {7971F918-A847-4430-9279-

4A52D1EFE18D} 0
My System SpecsSystem Spec
19 Sep 2016   #10
Riley7

Windows 7 Ultimate x64
 
 

I just noticed this IE11_main.log which may be helpful.

00:00.593: Started: 2016/09/18 (Y/M/D) 12:50:40.177 (local)
00:00.656: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.718: Command line: "C:\Windows\SoftwareDistribution\Download\Install\IE11-Windows6.1-x64-en-us.exe" /WU-SILENT
00:00.765: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.796: INFO: Previous version of Internet Explorer: 8.0.7601.19104
00:00.812: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.843: INFO: ...and 11.1.0.0...
00:00.874: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.968: INFO: iexplore.exe version check success. Install can proceed.
00:00.983: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:01.014: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:01.030: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:01.061: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:01.623: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.153: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE12B73.tmp\Spelling_en.msu.
00:02.340: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.387: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE12B73.tmp\Hyphenation_en.msu.
00:02.465: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:03.900: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:04.212: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE12B73.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE12B73.tmp\IE11-support\HardwareBlockingList.xml"
00:05.585: INFO: Hardware support check succeeded. Installation will continue.
00:05.616: INFO: Windows 7 operating system detected.
00:05.632: INFO: Service pack major: 1
00:05.679: INFO: Service pack minor: 0
00:05.694: INFO: Service pack name: Service Pack 1
00:05.741: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
00:05.788: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:05.819: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23539 >= 6.1.7601.21863 (True)
00:05.850: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23539 >= 6.1.7601.21728 (True)
00:05.866: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23539 >= 6.1.7601.22045 (True)
00:05.897: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:05.944: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:05.975: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23496 >= 6.1.7601.22444 (True)
00:06.022: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:32.885: INFO: IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE12B73.tmp\KB2834140_amd64.cab
00:33.119: INFO: IE Setup prerequisite package for KB2834140 included: C:\Windows\TEMP\IE12B73.tmp\KB2834140_amd64.cab
00:33.135: INFO: A local copy of the KB2834140 installation package has been copied to KB2834140_amd64.MSU.
00:33.182: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE12B73.tmp\IE-Spelling-en.cab
00:33.213: INFO: IE Setup Language pack included: C:\Windows\TEMP\IE12B73.tmp\IE-Hyphenation-en.cab
00:33.353: INFO: Waiting for 1 prerequisite downloads.
00:33.431: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
00:33.494: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE12B73.tmp\KB2834140_amd64.cab /quiet /norestart
00:44.476: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ]
00:44.741: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:44.976: INFO: Waiting for 0 language pack downloads.
00:45.225: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:45.444: INFO: No reboot logic message NrApiStart(0), lParam=0x00462828 returned 0x00000000.
00:46.801: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:47.191: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:47.284: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE12B73.tmp\IE11-neutral.Downloaded.cab
00:47.347: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE12B73.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
00:51.715: INFO: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE12B73.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
00:51.762: ERROR: Neutral package installation failed (exit code = 0x800f081e (2148468766)).
00:51.793: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
00:51.855: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
00:51.918: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
00:51.996: INFO: Waiting for Active Setup to complete.
00:52.074: ERROR: Couldn't create setup troubleshooting shortcut on the desktop. HRESULT: 0x80070002,
00:52.183: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
00:52.261: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE12B73.tmp
00:52.417: INFO: Unable to remove directory C:\Windows\TEMP\IE12B73.tmp, marking for deletion on reboot.
00:52.776: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.078: Started: 2016/09/18 (Y/M/D) 13:53:40.645 (local)
00:00.141: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.172: Command line: "C:\Users\Tony\Desktop\IE11-Windows6.1-x64-en-us.exe"
00:00.203: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.250: INFO: Previous version of Internet Explorer: 8.0.7601.19104
00:00.281: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.312: INFO: ...and 11.1.0.0...
00:00.343: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.390: INFO: iexplore.exe version check success. Install can proceed.
00:00.421: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.453: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.499: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.546: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.434: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.481: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE1DA97.tmp\Spelling_en.msu.
00:02.512: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.559: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE1DA97.tmp\Hyphenation_en.msu.
00:02.590: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:04.181: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:04.446: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:04.618: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE1DA97.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE1DA97.tmp\IE11-support\HardwareBlockingList.xml"
00:05.039: INFO: Graphics Device Information: NVIDIA GeForce 9600 GT
00:05.055: INFO: Hardware support check succeeded. Installation will continue.
00:05.086: INFO: Windows 7 operating system detected.
00:05.101: INFO: Service pack major: 1
00:05.117: INFO: Service pack minor: 0
00:05.148: INFO: Service pack name: Service Pack 1
00:05.164: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
00:05.179: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:05.211: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23539 >= 6.1.7601.21863 (True)
00:05.242: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23539 >= 6.1.7601.21728 (True)
00:05.257: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23539 >= 6.1.7601.22045 (True)
00:05.273: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:05.304: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:05.320: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23496 >= 6.1.7601.22444 (True)
00:05.335: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:13.588: INFO: Download for KB2834140 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=303935 -> KB2834140_amd64.MSU.
00:13.650: INFO: Waiting for 1 prerequisite downloads.
00:14.196: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
00:14.290: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1DA97.tmp\KB2834140\Windows6.1-KB2834140-v2-x64.cab /quiet /norestart
00:36.816: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ]
00:36.910: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:36.972: INFO: Waiting for 0 language pack downloads.
00:37.004: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:37.238: INFO: No reboot logic message NrApiStart(0), lParam=0x03d42798 returned 0x00000000.
00:40.685: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:40.810: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:40.857: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE1DA97.tmp\IE11-neutral.Downloaded.cab
00:40.888: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1DA97.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
01:52.040: INFO: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE1DA97.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
01:52.181: ERROR: Neutral package installation failed (exit code = 0x800f081e (2148468766)).
01:52.196: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:52.227: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:52.259: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:52.305: INFO: Waiting for Active Setup to complete.
01:52.321: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:57.344: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:02.399: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:07.406: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:12.788: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:18.155: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:25.362: INFO: Link clicked, opening URL in new window:'http://go.microsoft.com/fwlink/?LinkId=299204'
03:51.568: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
03:51.584: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE1DA97.tmp
03:51.662: INFO: Unable to remove directory C:\Windows\TEMP\IE1DA97.tmp, marking for deletion on reboot.
03:51.740: INFO: Released Internet Explorer Installer Mutex
00:00.000: ====================================================================
00:00.062: Started: 2016/09/18 (Y/M/D) 13:57:46.840 (local)
00:00.140: Time Format in this log: MM:ss.mmm (minutes:seconds.milliseconds)
00:00.187: Command line: "C:\Users\Tony\Desktop\IE11-Windows6.1-x64-en-us.exe"
00:00.203: INFO: Setup installer for Internet Explorer: 11.0.9600.16428
00:00.296: INFO: Previous version of Internet Explorer: 8.0.7601.19104
00:00.390: INFO: Checking if iexplore.exe's current version is between 11.0.9600.0...
00:00.421: INFO: ...and 11.1.0.0...
00:00.530: INFO: Maximum version on which to run IEAK branding is: 11.1.0.0...
00:00.562: INFO: iexplore.exe version check success. Install can proceed.
00:00.608: INFO: Operating System: Windows Workstation: 6.1.7601 (Service Pack 1)
00:00.655: INFO: Trying to extract ID: SetupDownloadList.txt (0) as "SetupDownloadList.txt"
00:00.702: INFO: Trying to extract ID: HardwareBlockingList.xml (0) as "HardwareBlockingList.xml"
00:00.764: INFO: Trying to extract ID: 7006 (0) as "IE11-neutral.Extracted.cab"
00:02.496: INFO: Trying to extract ID: 5501 (1033) as "Spelling_en.msu"
00:02.527: INFO: Extracted Spelling dictionary for en to C:\Windows\TEMP\IE19C8E.tmp\Spelling_en.msu.
00:02.558: INFO: Trying to extract ID: 5502 (1033) as "Hyphenation_en.msu"
00:02.590: INFO: Extracted Hyphenation dictionary for en to C:\Windows\TEMP\IE19C8E.tmp\Hyphenation_en.msu.
00:02.621: INFO: Trying to extract ID: 7128 (1033) as "IE11-support.cab"
00:03.931: INFO: PauseOrResumeAUThread: Successfully paused Automatic Updates.
00:04.181: INFO: Updated Download list, Hardware Blocking list, and no reboot policy files successfully downloaded and extracted for use.
00:04.243: INFO: Launched program to check hardware: "C:\Windows\TEMP\IE19C8E.tmp\IE11-SUPPORT\IEXPLORE.EXE" /CheckHardware "C:\Windows\TEMP\IE19C8E.tmp\IE11-support\HardwareBlockingList.xml"
00:04.836: INFO: Graphics Device Information: NVIDIA GeForce 9600 GT
00:04.852: INFO: Hardware support check succeeded. Installation will continue.
00:04.852: INFO: Windows 7 operating system detected.
00:04.867: INFO: Service pack major: 1
00:04.883: INFO: Service pack minor: 0
00:04.883: INFO: Service pack name: Service Pack 1
00:04.898: INFO: Version Check for (KB2834140) of C:\Windows\System32\d3d11.dll: 6.1.7601.17514 >= 6.2.9200.16570 (False)
00:04.914: INFO: Version Check for (KB2670838) of C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll: 6.2.9200.16492 >= 6.2.9200.16426 (True)
00:04.976: INFO: Version Check for (KB2639308) of C:\Windows\System32\Ntoskrnl.exe: 6.1.7601.23539 >= 6.1.7601.21863 (True)
00:04.992: INFO: Version Check for (KB2533623) of C:\Windows\System32\api-ms-win-security-base-l1-1-0.dll: 6.1.7601.23539 >= 6.1.7601.21728 (True)
00:05.023: INFO: Version Check for (KB2731771) of C:\Windows\System32\conhost.exe: 6.1.7601.23539 >= 6.1.7601.22045 (True)
00:05.039: INFO: Checking for correct version of C:\Windows\Fonts\segoeui.ttf.
00:05.054: INFO: Version Check for (KB2786081) of C:\Windows\System32\taskhost.exe: 6.1.7601.18010 >= 6.1.7601.18010 (True)
00:05.101: INFO: Version Check for (KB2888049) of C:\Windows\System32\drivers\tcpip.sys: 6.1.7601.23496 >= 6.1.7601.22444 (True)
00:05.117: INFO: Version Check for (KB2882822) of C:\Windows\System32\tdh.dll: 6.1.7601.18939 >= 6.1.7601.18247 (True)
00:12.917: INFO: Download for KB2834140 initiated. Downloading http://go.microsoft.com/fwlink/?LinkID=303935 -> KB2834140_amd64.MSU.
00:12.964: INFO: Waiting for 1 prerequisite downloads.
00:13.338: INFO: Prerequisite download processes have completed. Starting Installation of 1 prerequisites.
00:13.479: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE19C8E.tmp\KB2834140\Windows6.1-KB2834140-v2-x64.cab /quiet /norestart
00:27.924: INFO: Process exit code 0x00000000 (0) [The operation completed successfully. ]
00:28.018: INFO: The neutral pack was successfully downloaded from the internet. Installation will continue using the downloaded package.
00:28.049: INFO: Waiting for 0 language pack downloads.
00:28.111: INFO: Language pack downloads completed. (exit code = 0xffffffff (4294967295)).
00:28.174: INFO: No reboot logic message NrApiStart(0), lParam=0x00122798 returned 0x00000000.
00:31.247: INFO: No reboot logic message NrApiScan(1), lParam=0x00000001 returned 0x00000000.
00:31.294: INFO: No reboot logic message NrApiStartInstall(4), lParam=0x00000001 returned 0x00000014.
00:31.325: INFO: Installing with the downloaded package. C:\Windows\TEMP\IE19C8E.tmp\IE11-neutral.Downloaded.cab
00:31.356: INFO: Launched package installation: C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE19C8E.tmp\IE11-neutral.Downloaded.cab /quiet /norestart
01:39.045: INFO: Process 'C:\Windows\SysNative\dism.exe /online /add-package /packagepath:C:\Windows\TEMP\IE19C8E.tmp\IE11-neutral.Downloaded.cab /quiet /norestart' exited with exit code 0x800F081E (-2146498530)
01:39.217: ERROR: Neutral package installation failed (exit code = 0x800f081e (2148468766)).
01:39.295: INFO: No reboot logic message NrApiInstallDone(7), lParam=0x00009c59 returned 0x00000000.
01:39.404: INFO: No reboot logic message NrApiStartFinish(11), lParam=0x00000000 returned 0x00000000.
01:39.575: INFO: No reboot logic message NrApiFinish(12), lParam=0x00000000 returned 0x00000016.
01:39.669: INFO: Waiting for Active Setup to complete.
01:39.731: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:44.770: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:49.887: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
01:55.098: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:00.121: INFO: Waiting for Active Setup to complete. ({89820200-ECBD-11cf-8B85-00AA005B4383})
02:05.378: INFO: PauseOrResumeAUThread: Successfully resumed Automatic Updates.
02:11.868: INFO: Setup exit code: 0x00009C59 (40025) - The neutral cab failed to install.
02:12.367: INFO: Cleaning up temporary files in: C:\Windows\TEMP\IE19C8E.tmp
02:12.679: INFO: Unable to remove directory C:\Windows\TEMP\IE19C8E.tmp, marking for deletion on reboot.
02:12.944: INFO: Released Internet Explorer Installer Mutex
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 IE 11 Windows Update installation failed code 9c59




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