Windows 7 hp 64bit (genuine) reverted to grace period, no activation

Hi. I bought Windows 7 64bit home edition on a disk with my new Novatech pc over a year ago, and it successfully activated. Until 30 days ago it ran fine. Then the Windows not genuine pop got going with a link for activating online. I used slmgr /dlv which showed that the computer thinks my Windows is in its 'grace period', on a countdown from 30 days to 0 (tomorrow!).

Any suggestion, anyone? Here's what did NOT work:

Online activation (nothing happens)

Phone activation

Microsoft support - phoned them.
They talked me through a few things that did not work, then gave up.

slui.exe, scannow, chkdsk

Here is the diagnostics file:

Code:

Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MGVXB-D8TWR-XYK7K
Windows Product Key Hash: BwAUykrwiZboXJk+MbD3sQxKSEk=
Windows Product ID: 00359-OEM-8704574-20350
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {296873BB-14AE-45A0-B5C2-ED74EE95ACC3}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Ultimate 2007 - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{296873BB-14AE-45A0-B5C2-ED74EE95ACC3}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XYK7K</PKey><PID>00359-OEM-8704574-20350</PID><PIDType>3</PIDType><SID>S-1-5-21-2799086840-1025328125-3942529070</SID><SYSTEM><Manufacturer>NOVATECH LTD</Manufacturer><Model>PC-BX15121</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="7"/><Date>20140619000000.000000+000</Date></BIOS><HWID>01E03107018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>4A0F905944170A</Val><Hash>IN/cdPwiNXkI4dp9AWJttolwvrk=</Hash><Pid>81608-901-6151035-65312</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="44" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/><App Id="BA" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-045-720350-02-2057-7601.0000-2762016
Installation ID: 021731790490054493685791257640517296377864447294788073
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: XYK7K
License Status: Initial grace period
Time remaining: 42360 minute(s) (29 day(s))
Remaining Windows rearm count: 0
Trusted time: 02/10/2016 16:08:25

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: 0x00000000
HealthStatus: 0x0000000000000800
Event Time Stamp: 9:26:2016 18:33
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAEAAAADAAAAAwABAAEAln1G7NCc7GrI/yqxIpj0AZtoBImkidrSyPY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			NOVA01		NOVATECH
  FACP			NOVA01		NOVATECH
  HPET			NOVA01		NOVATECH
  MCFG			NOVA01		NOVATECH
  FPDT			NOVA01		NOVATECH
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  DMAR			INTEL 		HSW

Hello and welcome adagrat first up mate I would not accept the response from Microsoft for any reason - unacceptable.

Now the Novatech did it have any system on it when you bought it and then you bought the OEM and put on the machine yourself ?? If it happened like that did you wipe the drive before you installed the new OEM?? or use a new drive??

Now in the info and unless I am terribly wrong the version you bought was a retail copy?? - 7, OEM_COA_NSLP which means it can or could be installed on any machine - only one at a time but it is reusable unlike the SLP OEM's which can only be installed once and the code stays tied to that board.

Hi, and thanks for the welcome. I bought the Windows 7 64bit (sp 1) from Novatech when I bought the PC, and loaded it myself. It is 'OEM_COA_NSLP', and on the disk it says 'intended for distribution with a new PC'.

Last night I tried another solution, activation using CMD. Now the popup is still popping up, but slmgr /dlv now reveals that the rearm count is at 0, and Computer - properties says it is activated.

So it is probably partially fixed, though I would feel happier if it was totally fixed, especially as it happened after a windows update. Though uninstalling the updates did not cure the problem.

Do you happen to know if a free-standing individual Windows 7 64 bit needs to have the SLIC table in the Bios, or is that for volume licensing only?

Hi Adagrat,
for starters thats an old version of the tool, use this one please
http://go.microsoft.com/fwlink/?LinkID=52012

When Novatech supplied your system they SHOULD have also provided you with the Boxed W7 discs.
On the box woud have been your activation key.

What i do see is an Unlicenced Office install,
This will have its OWN key, which should have been input AFTER the OS install was validated.
Which is, i believe, causing the problem.
Validate the Office install, or
Uninstall it and see if your comp re-activates
https://support.microsoft.com/en-us/kb/971179

please run/repost the MGA
after validating/uninstalling Office.

The slmgr Rearm has allready been used 3 times, to "ignore" the non genuine, thats your lot.

NSLP (OEM system Builder in your case) keys DO NOT use/require the SLIC table.


Roy

Adagrat mate if you want an office program that should not interfere with the Windows I have started using this after they refused to let me put my versions on new machines when I got rid of the oldies.
It is as good as the Windows product and I find it far easier to use LibreOffice Fresh | LibreOffice - Free Office Suite - Fun Project - Fantastic People and it's free

Now I am not that good with the MGA report Torchwood can answer better than I can.