Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Windows 7 hp 64bit (genuine) reverted to grace period, no activation

02 Oct 2016   #1
adagrat

Windows 7 Home Premium 64bit
 
 
Windows 7 hp 64bit (genuine) reverted to grace period, no activation

Hi. I bought Windows 7 64bit home edition on a disk with my new Novatech pc over a year ago, and it successfully activated. Until 30 days ago it ran fine. Then the Windows not genuine pop got going with a link for activating online. I used slmgr /dlv which showed that the computer thinks my Windows is in its 'grace period', on a countdown from 30 days to 0 (tomorrow!).

Any suggestion, anyone? Here's what did NOT work:

Online activation (nothing happens)

Phone activation

Microsoft support - phoned them.
They talked me through a few things that did not work, then gave up.

slui.exe, scannow, chkdsk

Here is the diagnostics file:

Code:
Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MGVXB-D8TWR-XYK7K
Windows Product Key Hash: BwAUykrwiZboXJk+MbD3sQxKSEk=
Windows Product ID: 00359-OEM-8704574-20350
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {296873BB-14AE-45A0-B5C2-ED74EE95ACC3}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Ultimate 2007 - 101 Not Activated
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395]
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395]

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{296873BB-14AE-45A0-B5C2-ED74EE95ACC3}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XYK7K</PKey><PID>00359-OEM-8704574-20350</PID><PIDType>3</PIDType><SID>S-1-5-21-2799086840-1025328125-3942529070</SID><SYSTEM><Manufacturer>NOVATECH LTD</Manufacturer><Model>PC-BX15121</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="7"/><Date>20140619000000.000000+000</Date></BIOS><HWID>01E03107018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>4A0F905944170A</Val><Hash>IN/cdPwiNXkI4dp9AWJttolwvrk=</Hash><Pid>81608-901-6151035-65312</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="44" Version="12" Result="101"/><App Id="A1" Version="12" Result="101"/><App Id="BA" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-045-720350-02-2057-7601.0000-2762016
Installation ID: 021731790490054493685791257640517296377864447294788073
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: XYK7K
License Status: Initial grace period
Time remaining: 42360 minute(s) (29 day(s))
Remaining Windows rearm count: 0
Trusted time: 02/10/2016 16:08:25

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: 0x00000000
HealthStatus: 0x0000000000000800
Event Time Stamp: 9:26:2016 18:33
WAT Activex: Registered
WAT Admin Service: Registered

HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAEAAAADAAAAAwABAAEAln1G7NCc7GrI/yqxIpj0AZtoBImkidrSyPY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name	OEMID Value	OEMTableID Value
  APIC			NOVA01		NOVATECH
  FACP			NOVA01		NOVATECH
  HPET			NOVA01		NOVATECH
  MCFG			NOVA01		NOVATECH
  FPDT			NOVA01		NOVATECH
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  SSDT			PmRef		Cpu0Ist
  DMAR			INTEL 		HSW



My System SpecsSystem Spec
.
02 Oct 2016   #2
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Hello and welcome adagrat first up mate I would not accept the response from Microsoft for any reason - unacceptable.

Now the Novatech did it have any system on it when you bought it and then you bought the OEM and put on the machine yourself ?? If it happened like that did you wipe the drive before you installed the new OEM?? or use a new drive??

Now in the info and unless I am terribly wrong the version you bought was a retail copy?? - 7, OEM_COA_NSLP which means it can or could be installed on any machine - only one at a time but it is reusable unlike the SLP OEM's which can only be installed once and the code stays tied to that board.
My System SpecsSystem Spec
03 Oct 2016   #3
adagrat

Windows 7 Home Premium 64bit
 
 

Hi, and thanks for the welcome. I bought the Windows 7 64bit (sp 1) from Novatech when I bought the PC, and loaded it myself. It is 'OEM_COA_NSLP', and on the disk it says 'intended for distribution with a new PC'.

Last night I tried another solution, activation using CMD. Now the popup is still popping up, but slmgr /dlv now reveals that the rearm count is at 0, and Computer - properties says it is activated.

So it is probably partially fixed, though I would feel happier if it was totally fixed, especially as it happened after a windows update. Though uninstalling the updates did not cure the problem.

Do you happen to know if a free-standing individual Windows 7 64 bit needs to have the SLIC table in the Bios, or is that for volume licensing only?
My System SpecsSystem Spec
.

03 Oct 2016   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Adagrat,
for starters thats an old version of the tool, use this one please
http://go.microsoft.com/fwlink/?LinkID=52012

When Novatech supplied your system they SHOULD have also provided you with the Boxed W7 discs.
On the box woud have been your activation key.

What i do see is an Unlicenced Office install,
This will have its OWN key, which should have been input AFTER the OS install was validated.
Which is, i believe, causing the problem.
Validate the Office install, or
Uninstall it and see if your comp re-activates
https://support.microsoft.com/en-us/kb/971179

please run/repost the MGA
after validating/uninstalling Office.

The slmgr Rearm has allready been used 3 times, to "ignore" the non genuine, thats your lot.

NSLP (OEM system Builder in your case) keys DO NOT use/require the SLIC table.


Roy
My System SpecsSystem Spec
03 Oct 2016   #5
adagrat

Windows 7 Home Premium 64bit
 
 

Hi. We don't use Microsoft Office, so I probably just put it on the PC to start with to use while looking for an alternative. But Windows ran just fine for 17 months, after activation and with the Office sitting there unvalidated. I thought I had uninstalled Office from Programs and Features some weeks back, and maybe that is what set this problem off.

Thanks, I will try what you suggest and see if Windows Activation then works.
My System SpecsSystem Spec
03 Oct 2016   #6
adagrat

Windows 7 Home Premium 64bit
 
 

Hi.
I found Microsoft Office (clearly I had not uninstalled it!), uninstalled it, and ran the more recent Diagnostic Tool. There is now a Validation Code where the previous diagnostic report had 0.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-MGVXB-D8TWR-XYK7K
Windows Product Key Hash: BwAUykrwiZboXJk+MbD3sQxKSEk=
Windows Product ID: 00359-OEM-8704574-20350
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {296873BB-14AE-45A0-B5C2-ED74EE95ACC3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_ldr.160516-0600
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE; Win32)
Default Browser: C:\Program Files (x86)\Opera\launcher.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003
File Mismatch: C:\Windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{296873BB-14AE-45A0-B5C2-ED74EE95ACC3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-XYK7K</PKey><PID>00359-OEM-8704574-20350</PID><PIDType>3</PIDType><SID>S-1-5-21-2799086840-1025328125-3942529070</SID><SYSTEM><Manufacturer>NOVATECH LTD</Manufacturer><Model>PC-BX15121</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>F5</Version><SMBIOSVersion major="2" minor="7"/><Date>20140619000000.000000+000</Date></BIOS><HWID>01E03107018400F4</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
Activation ID: 586bc076-c93d-429a-afe5-a69fbc644e88
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00174-045-720350-02-2057-7601.0000-2762016
Installation ID: 021731790490054493685791257640517296377864447294788073
Processor Certificate URL: SpcService Web Service
Machine Certificate URL: RacService Web Service
Use License URL: UseLicenseService Web Service
Product Key Certificate URL: PkcService Web Service
Partial Product Key: XYK7K
License Status: Licensed
Remaining Windows rearm count: 0
Trusted time: 03/10/2016 23:01:34

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 10:3:2016 18:33
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


HWID Data-->
HWID Hash Current: MgAAAAEAAQABAAEAAAADAAAAAwABAAEAln1G7NCc7GrI/yqxIpj0AZtoBImkidrSyPY=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC NOVA01 NOVATECH
FACP NOVA01 NOVATECH
HPET NOVA01 NOVATECH
MCFG NOVA01 NOVATECH
FPDT NOVA01 NOVATECH
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
SSDT PmRef Cpu0Ist
DMAR INTEL HSW
My System SpecsSystem Spec
03 Oct 2016   #7
ICIT2LOL

Desk1 7 Home Prem / Desk2 10 Pro / Main lap Asus ROG 10 Pro 2 laptop Toshiba 7 Pro Asus P2520 7 & 10
 
 

Adagrat mate if you want an office program that should not interfere with the Windows I have started using this after they refused to let me put my versions on new machines when I got rid of the oldies.
It is as good as the Windows product and I find it far easier to use LibreOffice Fresh | LibreOffice - Free Office Suite - Fun Project - Fantastic People and it's free

Now I am not that good with the MGA report Torchwood can answer better than I can.
My System SpecsSystem Spec
04 Oct 2016   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Adagrat,

There are at least 3 error codes, suspect there are more, but not shown in the MGA.

improperly uninstalling Office is KNOWN for causing this type of error
(I have no doubt the install is genuine).

The EASY fix is a repair install, no loss of personal data.
Repair Install

The longer route will involve multiple runs of various other tools and diagnostic programs.
i havn't got a problem with this but it could take some time.

Take your pick and let me know which way you want to go.

Roy
My System SpecsSystem Spec
04 Oct 2016   #9
adagrat

Windows 7 Home Premium 64bit
 
 

Less hassle for you and for me - I think I will go for the repair install, in a couple of days time, after dealing with a family crisis that is happening overseas! Although the popup is till popping up, and it still will not activate (using the legit tool results in a blank little popup), it says it is activated on Computer properties. The countdown is stopped at zero and no black screens so far.

Thanks for all your help.
My System SpecsSystem Spec
04 Oct 2016   #10
adagrat

Windows 7 Home Premium 64bit
 
 

CIT2LOL - We are using Open Office and the Opera browser, with no problems so far. Thanks for your help.
My System SpecsSystem Spec
Reply

 Windows 7 hp 64bit (genuine) reverted to grace period, no activation




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Grace period activation expiring very soon-need new key or help
Biggest concern is losing all of the software that is on the system---what options do I have available? Please help! Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012...
Windows Updates & Activation
Activation Period Expired, Key Blocked. How Do I Activate?
I purchased my Windows 7 Pro and installed it, thinking that I would activate it later, then didn't use the computer for some time. Now, when I attempt to activate, I'm told that my key has been blocked. The only solution I'm being offered is to purchase another key. Any suggestions? Thanks. ...
Windows Updates & Activation
Increase screen saver grace period?
I want to adjust the grace period between appearance of a password-protected screen saver and acceptance of password. So that if the password protected screen saver comes on I can just wiggle the mouse within a few seconds rather than enter a password. Here's the registry tweak I used that...
Customization


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:43.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App