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Windows 7: Slightly different Update issue

06 Oct 2016   #1
HXM

Windows 7 64 bit with SP1
 
 
Slightly different Update issue

Hello all,

New member here, I have been very impressed with the help and cooperation on these forums. I have looked through a number of threads and don't believe I have come across my issue, if there has been a fix, I have not yet found it, so here goes:

My issue is that whenever I try to search for updates in the updates section of the control panel I get a message informing me I need to restart my pc to install updates, but when I do so, no updates are installed, and upon returning to the updates section of the control panel I once again get the same message informing me I need to restart my pc etc etc.

Additionally, sometimes another window will pop up, informing me the pc will restart, to install updates, unless I postpone. I am running a Gateway PC, with windows 7 home, with SP1.

Thanks in advance for your thoughts.


My System SpecsSystem Spec
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06 Oct 2016   #2
MoxieMomma

OEM Windows 7 Ult (x64) SP1
 
 

Hello and welcome:

In order for us to better assist you, we need a bit more information.

I suggest starting with the advice here:

Windows Update Posting Instructions

Then, please post the requested logs/data in your next reply here in this thread.

Thanks,
MM
My System SpecsSystem Spec
06 Oct 2016   #3
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
First thing I would do is switch you update settings to these,
Slightly different Update issue-update-settings.jpg

That will at the least allow you to see which update is not installing correctly and what it's classified as Important/ recommended or optional which both of the last two will be in the Optional second now with those exact settings.

Post any screen shots you like of both sections so we can see them
You might have to use the Go Advanced instead of Quick Reply to see the Paper clip icon to upload = Forum glitch.


My System SpecsSystem Spec
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06 Oct 2016   #4
HXM

Windows 7 64 bit with SP1
 
 

Thanks for the welcome and for both replies. I am at work now, PC is at home, I will gather more info and update settings to the suggested tonight, how do I gain access to this window to make the challenges? ,
My System SpecsSystem Spec
06 Oct 2016   #5
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Click Start and type in the search box
windows update
Click on the suggestion

Then just use the link on the top left Change settings
Slightly different Update issue-change-update-settings.jpg


My System SpecsSystem Spec
08 Oct 2016   #6
HXM

Windows 7 64 bit with SP1
 
 

I have done stage 1 and 2 of the update recommendations, and enclosed are two screen shots of the issues I am having,

Thanks for your help.


Attached Files
File Type: docx Win 7 error 1.docx (50.5 KB, 2 views)
File Type: docx Win 7 error 2.docx (165.6 KB, 2 views)
My System SpecsSystem Spec
08 Oct 2016   #7
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi HXM,
the error code means that the service, MSE, is stopping/shutting down?

Have you tried installing it directly from the MSE GUI.
If that fails then id be inclined to think about malware.

no need to use word, use the snipping tool
Screenshots and Files - Upload and Post in Seven Forums

Roy
My System SpecsSystem Spec
08 Oct 2016   #8
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
You might consider dumping MSE and use Avast or Panda free instead either one is miles better than MSE
If you do make sure you watch the download/ install options for unneeded stuff added to the download from CNet crap website.
My System SpecsSystem Spec
10 Oct 2016   #9
HXM

Windows 7 64 bit with SP1
 
 

Once again, thanks for the replies. If I do go the panda route, how would I then get the missing or incomplete updates, would I have to go to MS and download and install each one individually? If so, how would I find out what updates I have missed out on, is there a "laundry list" of what has been issued for win 7 in terms of 2016 updates?

Thanks again.
My System SpecsSystem Spec
10 Oct 2016   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi HXM,
The other updates were in a pending state, have you rebooted since?? and checked whether there still showing
The only Failed one was for MSE, which if you install Panda will become irrellevent.

Roy
My System SpecsSystem Spec
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