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Windows 7: Windows Update - reset but still stuck on "Checking for Updates"

26 Oct 2016   #1
NickFrancis

Windows 7 Professional 64Bit
 
 
Windows Update - reset but still stuck on "Checking for Updates"

Hi
I've been trying to set up a few second hand laptops for a charity youth club. One went without a hitch, one won't update Windows at all.

It's running Windows 7 SP1, I've tried various fixes but nothing seems to be working.

I've followed the instructions on the post. Attached is my CBS log zip file. I don't have any error codes as it just sits on "Checking for Updates".

Interestingly the first time I ran the SURT it just sat for over 8 hours on "Checking for Updates" as well. Second time, after a power down & reboot it did it.

Any help would be greatly appreciated. This was meant to be a quick favour & now turning into a long job!

Thanks

Nick




Attached Files
File Type: zip CBS.zip (197.9 KB, 2 views)
My System SpecsSystem Spec
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26 Oct 2016   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Follow these instructions exactly.
First, set Windows Updates to never check for Updates.
Next reboot your computer, then install KB3020369, if not installed.
Then install KB3172605.

Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

https://support.microsoft.com/en-us/kb/3020369

https://support.microsoft.com/en-us/kb/3172605
My System SpecsSystem Spec
26 Oct 2016   #3
NickFrancis

Windows 7 Professional 64Bit
 
 

Worked like a charm.

Thank you.
My System SpecsSystem Spec
.

26 Oct 2016   #4
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

You're welcome.
My System SpecsSystem Spec
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 Windows Update - reset but still stuck on "Checking for Updates"




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