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Windows 7: Failed Updates and Search for New Updates just continually Searches

27 Oct 2016   #1
JLynn99

Windows 7 Professional, 64bit, 24 megs of ram, 3.2gh
 
 
Failed Updates and Search for New Updates just continually Searches

My desktop set idle for a year, during my surgery and recovery from my latest back surgery (12th).
I started updating a few at a time, most worked. I have 5 that failed. But I can't back them out because now when I launch the update program it just searches - forever. I will attach a picture of my history.
Please help me get this fixed and up to date. I need this pc to be able to work from home. I need to have some sort of a life. I need your knowledge. Thank you in advance.

Regards,
pj




My System SpecsSystem Spec
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27 Oct 2016   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Hi and welcome.

Follow these instructions exactly.
First, set Windows Updates to never check for Updates.
Next reboot your computer, then install KB3020369, if not installed.
Then install KB3172605.

Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

https://support.microsoft.com/en-us/kb/3020369

https://support.microsoft.com/en-us/kb/3172605
My System SpecsSystem Spec
27 Oct 2016   #3
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi PJ,
You DO NOT have a problem, ALL of those failed updates installed later in that run, if you sort them by KB no: you can see they succeeded!

However still follow PB's advice it will reduce the lengthy checking times.

Roy
My System SpecsSystem Spec
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27 Oct 2016   #4
JLynn99

Windows 7 Professional, 64bit, 24 megs of ram, 3.2gh
 
 
follow up to pbcopter's instructions

First, thank you pbcopter and torchwood.

Now my results. pbcopter, I did follow instructions exactly. When I launched the first "Windows Update Stand Alone Installer" a box appeared that said, "Searching for updates on this computer". It never went past that, and I waited a very long time for it.

I kept them, in case I need them at another time. As of now, I am still stuck. Should I leave the update setting on "Never" still?

I am in you all's debt for trying. Is there a plan B?

Regards,
pj
My System SpecsSystem Spec
27 Oct 2016   #5
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Did you restart your computer after you set to never check for updates?
My System SpecsSystem Spec
27 Oct 2016   #6
JLynn99

Windows 7 Professional, 64bit, 24 megs of ram, 3.2gh
 
 
restart

Yes sir, I followed you instructions exactly. I changed it to never (had the big red X), restarted pc, and upon restart I double clicked the first file and waited. It just kept searching. I just checked and the red x is still there.
I will restart, after posting this, and try again. I appreciate the effort. Let me know if there is anything else I can try.
My System SpecsSystem Spec
27 Oct 2016   #7
JLynn99

Windows 7 Professional, 64bit, 24 megs of ram, 3.2gh
 
 
I see now

thank you for your help. I finally figured out the red x on the update page doesn't necessarily agree with the settings. it kept changing back from never. I was able to get both to go through. thank you.

pj
My System SpecsSystem Spec
27 Oct 2016   #8
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Great. I'm glad it worked out.

Paul
My System SpecsSystem Spec
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