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Windows 7: Windows update is stuck on Checking for Updates

28 Oct 2016   #1
cyclone1418

Windows 7 Pro 64 bit
 
 
Windows update is stuck on Checking for Updates

I recently installed Windows 7 Pro 64 bit. Previous operating system was Windows 10. When I run a Windows Update, it doesn't stop Checking for Updates. I left it for a 24 hour period yesterday, restarted, and then let it go over night again today.

When I was installing the Network Adapter driver, I received this message: Microsoft SNMP Service was not detected. You must install this service for the Advanced Server sub-agent to work properly. Simple Network Management Protocol (SNMP) is checked when I look at the Windows Features under Turn Windows features on or off in the Control Panel. The driver installation finished and I am able to make network connections. I am not sure if this is related to the Windows Update issue so I though I would mention it.

Thanks.


My System SpecsSystem Spec
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29 Oct 2016   #2
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Hi and welcome.

Follow these instructions exactly.
First, set Windows Updates to never check for Updates.
Next restart your computer, then install KB3020369, if not installed.
Then install KB3172605.

Windows updates should return to normal. You can then reset your updates to automatically check for updates if desired

https://support.microsoft.com/en-us/kb/3020369

https://support.microsoft.com/en-us/kb/3172605
My System SpecsSystem Spec
29 Oct 2016   #3
cyclone1418

Windows 7 Pro 64 bit
 
 

Looks like that worked. I'm in the process of installing 255 updates. Thank you for your help!
My System SpecsSystem Spec
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29 Oct 2016   #4
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

You're welcome.
My System SpecsSystem Spec
31 Oct 2016   #5
Forestgamer

Windows 7 Pro SP1 x86, Windows 7 Pro SP1 x64, Windows 10 Pro x32, Windows 10 Pro x64
 
 

Thanks, problem solved.
My System SpecsSystem Spec
31 Oct 2016   #6
pbcopter

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64
 
 

Quote   Quote: Originally Posted by Forestgamer View Post
Thanks, problem solved.
Hi and welcome to the forum.

You're welcome also.
My System SpecsSystem Spec
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 Windows update is stuck on Checking for Updates




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