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Windows 7: Can't download anything since auto-update.

31 Oct 2016   #1
Annie48

Windows 7 Home Premium 32bit and 64bit
 
 
Can't download anything since auto-update.

This started over a year ago. The computer slowed WAY down over several days, so it must have been a large update. Since then, I can't download anything. I've no computer savvy, so have no idea what to do. Anyone out there patient enough to walk me through the steps?


My System SpecsSystem Spec
.
31 Oct 2016   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
Review post #2 here and see if the 2 updates are installed or not,
Windows Update will not update and I've tried multiple fixes
My System SpecsSystem Spec
31 Oct 2016   #3
Annie48

Windows 7 Home Premium 32bit and 64bit
 
 

Hi ThrashZone.
It auto-updates just fine, it just won't download things I want on the Internet now. If I want some new software, nope... something from "download.com", nope... driver for my printer, nope.
My System SpecsSystem Spec
.

31 Oct 2016   #4
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Use Clean boot,
Troubleshoot Application Conflicts by Performing a Clean Startup
Click Start and type in the search box,
msconfig
Click on the suggestion on top or hit the Enter key,
Go to the Startup section and take some screen shots for a complete list,
Go to the Services section and on the bottom left Check the box to Hide All Microsoft services,
Repeat the screen shots,
See the links above my signature on how to take and upload screen shots here.
My System SpecsSystem Spec
31 Oct 2016   #5
Annie48

Windows 7 Home Premium 32bit and 64bit
 
 

Drat! I clicked on Go Advanced. But when I click on the paperclip, nothing happens.
(That is another problem. Sometimes to make something come up, I have to right click and hit "open in another tab.")
Sigh.
But I DO have all the screen shots. Is there another way to get them to you?
My System SpecsSystem Spec
31 Oct 2016   #6
oscer1

win 7 64 bit
 
 

click on go advanced then down on page click on manage attachments then browse. once you found the file then hit upload when upload is done close the window it will attach the file when you submit reply.
My System SpecsSystem Spec
31 Oct 2016   #7
Annie48

Windows 7 Home Premium 32bit and 64bit
 
 

Oscar1, when I click on Manage Attachments, nothing happens.
My System SpecsSystem Spec
31 Oct 2016   #8
Annie48

Windows 7 Home Premium 32bit and 64bit
 
 

Sorry guys. have to leave for night. Be back tomorrow.
Thanks for now.
My System SpecsSystem Spec
01 Nov 2016   #9
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi,
Use safe mode with networking
Safe Mode with Networking - Add to Windows Boot Manager Screen
Seems something is blocking active x or access to your machine in many ways.

Which security do you use ?
My System SpecsSystem Spec
01 Nov 2016   #10
DavidE

Multi-Boot W7_Pro_x64 W8.1_Pro_x64 W10_Pro_x64
 
 

Run a System File Check (SFC) to see if you have any errors that can't be fixed by SFC.
You may need to run it up to 3 times, here's the tutorial:
SFC /SCANNOW Command - System File Checker
My System SpecsSystem Spec
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 Can't download anything since auto-update.




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