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Windows 7: Windows Updates canceled on Nov 9 2016

4 Weeks Ago   #1
jsampson45

Windows 7 Home Premium 32bit
 
 
Windows Updates canceled on Nov 9 2016

I received notification that 8 important updates were available. My heart sank, but I started Windows Update installing them and went away. When I came back my heart sank further when I found that the updates had been cancelled (see screenshot if I can post one here). Your instructions for posting about failed updates are to download System Update Readiness Tool, which I am supposed to run uninterrupted. It may take a few hours. Sorry, I do not have a few hours. Is there anything I can do in the meantime or do I trash my computer?




Attached Images
Windows Updates canceled on Nov 9 2016-troubleshooternov9_2016.png 
My System SpecsSystem Spec
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4 Weeks Ago   #2
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi JSampson,
cant really tell whats going on till you post the logs.
But those errors, all coming up together, might indicate malware, run your AV and malwarebytes .

Try this (see screenshot)

Roy


Attached Images
Windows Updates canceled on Nov 9 2016-licence-store-new.png 
My System SpecsSystem Spec
4 Weeks Ago   #3
jsampson45

Windows 7 Home Premium 32bit
 
 
Windows Updates canceled on Nov 9 2016

Which logs are these? How do I get to see the screenshot?
My System SpecsSystem Spec
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4 Weeks Ago   #4
Anak

Microsoft Community Contributor Award Recipient

Win 7 Home Premium 64bit Ver 6.1.7600 Build 7601 - SP1
 
 

Quote   Quote: Originally Posted by jsampson45 View Post
Which logs are these?
The logs in question are the ones created after you run the SURT utility, it is explained in step #4 here: Windows Update Posting Instructions

Not that it couldn't happen, but I've never seen a SURT run take longer than a half hour not several, the one I did awhile back took 10minutes, it depends on how much SURT has to wade through in order to finish its job and create the CBS log. One thing is sure; We need the log in order to find out what's wrong.

Quote   Quote: Originally Posted by jsampson45 View Post
How do I get to see the screenshot?
If you are talking about the screenshot torchwood mentioned in his post (Try this (see screenshot)), the instructions he left explaining how to recreate the license store is the screenshot.
My System SpecsSystem Spec
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 Windows Updates canceled on Nov 9 2016




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