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Windows 7: win 7 service pack 1 install error 8024800d

2 Weeks Ago   #1
rozesky

windows 7 64 bit
 
 
win 7 service pack 1 install error 8024800d

I am tried many of the fixes for this error but I cannot get
sp 1 install on my fresh install of win 7

I always get error 8024800d

the standalone installer fails
it tries to use the windows updater and fails

I dont know what else to try

sfc /scannow had no errors
hat fine
and I ran the update readiness download
so I am attaching a copy of cbs.zip

I hope someone can help me




Attached Files
File Type: zip CBS.zip (2.45 MB, 1 views)
My System SpecsSystem Spec
.
2 Weeks Ago   #2
ThrashZone

Win-7-Pro64bit 7-H-Prem-64bit
 
 

Hi and welcome to SevenForums,
How about starting with media that already has sp1 on it
https://www.heidoc.net/joomla/techno...-download-tool

Post which language and version and we can post a direct link to new media download for you
My System SpecsSystem Spec
2 Weeks Ago   #3
rozesky

windows 7 64 bit
 
 

that is a great idea but, this is a used computer
that was given to my grandson and the bios is
locked with some unknown password so I can't
go into the bios to change the boot order and
I cannot get it to boot a dvd or a usb flashdrive

it is an acer aspire 5532

So I used the recovery to do a clean install of win 7 and
for the first time in a long time i have the updates working
BUT it will not install sp1
My System SpecsSystem Spec
.

2 Weeks Ago   #4
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Lookin at those logs
Your Install media is way corrupt, as well as reporting access denied errors which is stopping the SP1 install.
please run this tool, copy/paste the output please.
http://go.microsoft.com/fwlink/?LinkID=52012

Roy
My System SpecsSystem Spec
2 Weeks Ago   #5
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Suggest you also follow this link
http://www.smdcode.com/media/service...vice-guide.pdf


Roy
My System SpecsSystem Spec
2 Weeks Ago   #6
rozesky

windows 7 64 bit
 
 

ok here is a posting of that windows diagnostics program you had me run

I could not click the copy but I did a screen shot so I am attaching it


Attached Images
win 7 service pack 1 install error 8024800d-diagnostics.jpg 
My System SpecsSystem Spec
2 Weeks Ago   #7
rozesky

windows 7 64 bit
 
 

Roy
Thank you for the manual for the Acer

I found where to change the boot order BUT again I am stopped because it was
never enabled in the bios and I cant get into the bios because it is passworded

I am very grateful for your help I am still hoping we can get this solved

Julie
My System SpecsSystem Spec
2 Weeks Ago   #8
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Julie,
read pages 33 onward.

As you cant copy this could get a bit tricky
can you
open notepad leave it on your desktop.
now find and open your CBSlog (c>windows>logs>cbs>text document)
once open
click on Edit (top left) then Find >> error (copy/paste entries into the open notepad)
save results, attach in next post.

Roy
My System SpecsSystem Spec
2 Weeks Ago   #9
rozesky

windows 7 64 bit
 
 

I am just attaching the cbs text file

when I did a find for error it returned nothing

so here is the whole file


Attached Files
File Type: log CBS.log (698.8 KB, 1 views)
My System SpecsSystem Spec
2 Weeks Ago   #10
torchwood

W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
 
 

Hi Julie,
Not a lot of clues in that.
Can you run this (SURT), copy/paste the output.
http://support.microsoft.com/kb/947821
Roy

Back tomorrow gettin late here in Blighty.
My System SpecsSystem Spec
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