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Windows 7: Frustrated with Windows Update

02 Jan 2010   #1

Windows 7
Frustrated with Windows Update

First of all, I am sorry if this is in the wrong place, and if this question has already been answered elsewhere, but I am tired of searching. I have been trying for quite a while to make my Windows Update work properly, but everything I have read about other people's experiences has not helped one iota. I will try to give as much information as I can think of, but if more is needed just let me know and I will get back with it shortly.

Windows Update started to give me issues several months ago when I tried to shut it down and it attempted to install updates. 2 days later, it was still stuck on update 2 of 17. Literally, I let it run for TWO freaking days. I used my computer's reset switch and finally got it to boot back into windows. I tried to install the updates manually, and it stuck again on the first update this time. I have since tried to stop and restart the update service several times (that is the only advice I could find for these issues on the net). I looked into some of the updates that are installed, and I saw several Office 2007 updates. I do not have Office 2007, but instead Office 2000. I think these might be causing some of the issues, because it is an Office update it keeps getting hung up on, I think, because it just says "1 of 10" or whatever. Now, I cannot even uninstall old updates that I think are causing problems because it says there is another installation running...I cannot seem to locate any running installations. I also cannot install other programs, presumably for the same reason. I guess the main issue that really needs looked into is how do I find this supposed installation that is going on and how do I kill it? If I can do that, I might be able to uninstall the updates and nip any future ones in the bud, thus solving the problem(hopefully).

My System SpecsSystem Spec
02 Jan 2010   #2

Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64, Windows 10 Pro x64

Have you tried a system restore before this happened?
My System SpecsSystem Spec
03 Jan 2010   #3

Windows 7 Professional x64 PL

Run this tool Description of the Patch Registration Cleanup Tool.You can also try to do it on clean boot How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista.If nothing help and if really have only issues with for Office hotfixes I suggest completly uninstall Office 2000 How to remove the Office 2000 CD1 and better exchenge on newest Office,you rather shouldn't use so ancient version
My System SpecsSystem Spec

03 Jan 2010   #4

Windows 7 starter

I've had similar issues with updates. Seems to take over your computer. I had to shut down and re start then and do a system restore then go and shut off automatic updates. Only allow the update you select. You have that option.
My System SpecsSystem Spec
03 Jan 2010   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1

Download 'Process Explorer', so you can see which process is running the install, then shut it down (kill it)
Process Explorer
My System SpecsSystem Spec
11 Jan 2010   #6

Windows 7

Sorry I took so long getting back to you all, been busy...I completely forgot about the use of the system restore function, so I used it and now I have Windows Update ask me before it installs anything. My problems seem to have been fixed. Thank you everyone
My System SpecsSystem Spec

 Frustrated with Windows Update

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