Windows 7 - Windows Genuine Advantage Problems!

Okay so everything ran great until i restarted my computer. My fingerprint reader was not detected and when i typed my password. I saw the "genuine" error (0x80007000d). When i go reenter my code and it said it was invalid. Is it a virus or is it something it is a bit upsetting.

Did you get your copy of Windows from

a. Microsoft
b. Other

I requested it free from hp i was a qualifying laptop

I would recommend doing a repair install .. see Brinks tutorial on this -=> here

Well if is it possible that someone else used my product key? I really don't think that will help unless it is a virus.

Good luck with your problem... You have to be willing to at least try solutions offered...

Haha, Sassy. Well i guess i could "try" but i don't wanna have to reinstall things if it doesn't work but i will try it and get back to you.

this will not effect your program files or any other programs you may have installed. It will repair your system files. However, it may become necessary to do a clean install, but lets get the easiest solution out of the way first.

It says "Windows installation has encountered an unknown error and can not continue" Which could be because of me being "non legal"

Does it give you an error code?