Quote: Originally Posted by hg3300
i tried running the "readiness tool" but no file called "checksur.log" was created.
This is directly link for Readiness Tool for your system http://go.microsoft.com/fwlink/?LinkID=167366
If you really ran it I rather suspect you have incorrect settings in "Folder Options" and you don't see correct file extensions and due to you see CheckSur.log
file as CheckSur
file.Uncheck in Folder Options "Hide extensions for know files" (details here Folder Options - Open
) or use any 3p file manager for example Total Commander;there are also many various freeware file managers as well
What info did you want from the "VistaSysInfoTool"?
The most important are installed programs and services,
Back to your thread:
You have installed a few programs from Stardock;programs from Stardock has been reported many times as reasons of issue with Windows Update.Especially many problems caused Windows Blinds -examples The page failed to load, Vista Update - Vista Forums
Uninstall Windows Blinds and other programs from Stardock
Another suspected is NetMeter.exe
- I don't see Netmeter program in your programs list,possibly it is any unwanted adware NetMeter - NetMeter.exe - Program Information
Whatever it is,unistall it as well,some programs for monitoring networks can cause issue with WU as well.
Verify also security settings Rizone Security Restore 0.2.2.228 | Rizone Technologies
If none of above suggestions help you apart CheckSur.log prepare log from OTL (leave default settings) http://oldtimer.geekstogo.com/OTL.exe
.In my opinion is worth to see more about Netmeter.exe file...
I rather suspect any 3p program cause your problem
edit: I selected all.[/QUOTE]