Windows Updates already installed?

Then why does Windows Update keep failing? Automatic updates have failed for at least a week now (no I did not install software so don't ask). When I try to manually install updates, this is the message I get:

"Update for Windows (KB977074) is already installed on this computer"

The following updates are listed in Windows Update as "failed" and/or "pending"
978207
972270
974571
975467
978506
978332/978331 (I assume I only need 332)
977074

All of these updates show the same behavior when I try to install them, and Windows Automatic Updates has had no success in installing them either.

Click on "Fix it" How do I reset Windows Update components?

You might want to read this too
How to read the Windowsupdate.log file

I suggest run "MS Fix it" from post 2 in aggressive mode,in agressive mode it is more effective.You can also try this tool Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

If above easy things don't solve problem follow below:

1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

sfc /scannow

When it finish type in cmd.exe

findstr /c:"[SR]" %windir%\logs\cbs\cbs.log >%userprofile%\Desktop\sfcdetails.txt

on your desktop appear sfcdetails.txt file

2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
even if this tool don't solve problem it create CheckSur.log file in C:\Windows\Logs\CBS folder
3.Download firegenul Altair Technologies Ltd.
place firegenul.exe in C:\Windows\System32

next again run cmd.exe with admin previlliges and type:

firegenul

it creates report from WindowsUpdate.log and is saved to C:\Windows\System32 as FireGenReport.htm
4.Prepare log from VistaSysInfoTool VistaForums SysInfo Tool

all files sfcdetails.txt,CheckSur.log,firegenReport.htm and log from VistaSysInfo pack to ZIP format and attache to post

no i did not find a "CheckSur.log" file and cannot download "VistaSysInfoTool" but I will give you the files I was able to find/create.

hg3300 said:

no i did not find a "CheckSur.log" file

Click to expand...

This file is created by Readiness Tool.You have to first run Readiness Tool to receive CheckSur.log file

and cannot download "VistaSysInfoTool" but I will give you the files I was able to find/create.

Click to expand...

I do not understand this.Link which I gave you work fine.Try this directly link http://www.vistax64.com/attachments/tutorials/6023d1219438947-vistaforums-sysinfo-tool-vistaforums-sysinfo.exe

Relate to WindowsUpdate.log:

You don't have any errors only warnings i.e. 0x80248014,nobody know what it means,
another warning 800719e4 relate to issue with 3p security software,and 800f0816 relate to problem with time.Your sfcdetails.txt file is OK.Based on only these files is really hard to say what cause your problem

1.Try uninstall all 3p security software
2.Make sure the time in BIOS and in the system are correct.

If it don't solve the problem,please run Readiness Tool then you'll have CheckSur.log file in C:\Windows\Logs\CBS folder,and create report from VistaSysInfoTool

i tried running the "readiness tool" but no file called "checksur.log" was created.

What info did you want from the "VistaSysInfoTool"? there are many check boxes I can select; which ones do you need?

edit: I selected all.

hg3300 said:

i tried running the "readiness tool" but no file called "checksur.log" was created.

Click to expand...

This is directly link for Readiness Tool for your system http://go.microsoft.com/fwlink/?LinkID=167366

If you really ran it I rather suspect you have incorrect settings in "Folder Options" and you don't see correct file extensions and due to you see CheckSur.log file as CheckSur file.Uncheck in Folder Options "Hide extensions for know files" (details here http://www.sevenforums.com/tutorials/295-folder-options-open.html) or use any 3p file manager for example Total Commander;there are also many various freeware file managers as well

What info did you want from the "VistaSysInfoTool"?

Click to expand...

The most important are installed programs and services,

Back to your thread:
You have installed a few programs from Stardock;programs from Stardock has been reported many times as reasons of issue with Windows Update.Especially many problems caused Windows Blinds -examples The page failed to load, Vista Update - Vista Forums

Uninstall Windows Blinds and other programs from Stardock

Another suspected is NetMeter.exe - I don't see Netmeter program in your programs list,possibly it is any unwanted adware NetMeter - NetMeter.exe - Program Information

Whatever it is,unistall it as well,some programs for monitoring networks can cause issue with WU as well.

Verify also security settings Rizone Security Restore 0.2.2.228 | Rizone Technologies

If none of above suggestions help you apart CheckSur.log prepare log from OTL (leave default settings) http://oldtimer.geekstogo.com/OTL.exe.In my opinion is worth to see more about Netmeter.exe file...

I rather suspect any 3p program cause your problem





edit: I selected all.[/QUOTE]

NetMeter is "spyware/adware" ...

download Malwarebytes' Anti-Malware to your desktop
|MG| Malwarebytes Anti-Malware 1.44 Download
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.
* When completed, a log will open in Notepad. Please save it to a convenient location. Copy and Paste that log into your next reply.

netmeter is NOT "spyware/adware"! I should know; I downloaded it to monitor my bandwidith (there is a limit to how much I can download per week)

Also, I already have antivirus on my computer.

hg3300 said:

netmeter is NOT "spyware/adware"! I should know; I downloaded it to monitor my bandwidith

Click to expand...

Neverless uninstall it,sometimes programs for monitoring network cause problems as well as I said before,uninstalling Stardock programs also don't help?

You can also try install on clean boot mode How to Troubleshoot a Problem by Performing a Clean Startup in Windows 7 or Vista

1 update still won't install

KB978207, which is "Cumulative Security Update for Internet Explorer 8 for Windows 7." The update is a whopping 7.1MB compared to the other updates, which were between 50-1000KB (none of them reached 1000).

According to my observances, I notice that when I restart, Windows Update only seems to operate for a short amount of time, whether it finishes or not. So apparently this update is too big to complete in that amount of time.

So how do I get around this?

DETAILS:

Cumulative Security Update for Internet Explorer 8 for Windows 7 (KB978207)

Installation date: ‎2/‎11/‎2010 12:32 AM

Installation status: Failed

Error details: Code 800719E4

Update type: Important

Security issues have been identified that could allow an attacker to compromise a system that is running Microsoft Internet Explorer and gain control over it. You can help protect your system by installing this update from Microsoft. After you install this item, you may have to restart your computer.

More information:
http://go.microsoft.com/fwlink/?LinkId=179104

Help and Support:
Microsoft Support

I attached a copy of CBS.log for you to look at. (The .log file wouldn't upload itself, so I needed to zip it)

sorry? is anyone else having this issue? can you help me out please?

I am going to start a separate thread on this issue, but you can keep replying to this thread if you want.

hg3300 said:

sorry? is anyone else having this issue? can you help me out please?

I am going to start a separate thread on this issue, but you can keep replying to this thread if you want.

Click to expand...

It is very hard issue and even MS don't know how to fix.I think this one:Updates KB977074 KB8976972 will not configure in Window7 Professional.

also addressed to you.

Only well know this error from your log

"CBS_E_DPX_JOB_STATE_SAVED"

Click to expand...

cause Google Desktop but not only this soft (details in the link).I don't see Google Desktop in your installed programs,I see only Google Toolbar ->uninstall this soft and we'll see.You may also have any problems with any other application or driver what suggest another error:

The transaction will be cancelled. [HRESULT = 0x80004005 - E_FAIL]

Click to expand...

MS article Windows Vista and Windows Server 2008 service pack installation fails with error 0x80004005
You can try update all drivers,to do this use this program Free Driver Update Software - Device Doctor
It's freeware

EDIT
You can also installed hotfixes from Microsoft Download Center (not from Windows Update)

If really nothing help I suggest contact with MS Support,from this link they also are working on the same issue.

nope. nothing worked. and contacting MS support, that won't work either, they don't know squat. I'm the phone for at least an hour, getting nowhere, those idiots are telling me how to do something that anyone with a computer should know how to do, they aren't solving the problem. And they're all foreign.

See this article,You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates
some errors from your CBS.log relate to this article,yes I know some steps you've tried already but not all from this article try below:

Method D: Disable software accelerator programs

Disable any software accelerator programs that may be running. Some examples of these programs are file download accelerators and Internet speed accelerators.

Note If your third-party firewall is still disabled from Method B, do not open e-mail messages, surf the Web, or use instant messenger at this point.Step 1: Disable software accelerator programs

To do this, select from the following options:

• See the documentation that was included with the program.
• View the Help files for your program.
• Contact the program vendor. For information about how to contact the program vendor, visit the following Microsoft Web site: Hardware and software vendor contact information (Hardware and software vendor contact information)

Click to expand...

[*]
Probably you've tried already but you know better what you did

another things:

Method E: Add the Windows Update Web site and the Microsoft Update Web site to the Trusted Sites list

Note If your third-party firewall is still disabled from Method B, do not open e-mail messages, surf the Web, or use instant messenger at this point.

To add the Windows Update Web site and the Microsoft Update Web site to the Trusted Sites list, follow these steps:

1. Start Windows Internet Explorer.
2. On the Tools menu, click Internet Options.
   
   Note If you are using Internet Explorer 7, and the menu is not available, press the ALT key on your keyboard to access the Internet Explorer Menu.
3. Click the Security tab, and then click Trusted Sites.
4. Click Sites, and then click to clear the Require server verification (https for all sites in this zone check box.
5. In the Add this Web site to the zone box, type the following addresses, and then click Add after you type each address:
   • http://update.microsoft.com
   • Microsoft Windows Update
6. Click OK two times.
7. Try to install the updates again.

If this method resolved your issue and you were able to install updates successfully, you should re-enable your third-party firewall if it is still disabled. To do this, see step 2 in Method B.

If this method did not resolve your issue, continue with Method F.

Click to expand...

+

Advanced Method A: Remove entries for Windows Update and Microsoft Update from the hosts file

Some programs may modify the hosts file to control DNS name resolution. Sometimes, an entry for the Windows Update Web site or for the Microsoft Update Web site may exist in the hosts file.

To remove entries from the hosts file, follow these steps:

1. Click Start, and then click Run.
2. Copy and then paste (or type) the following command in the Run box, and then press ENTER:notepad %windir%\system32\drivers\etc\hosts
   Note If you are prompted to select a program to open the hosts file, click Notepad, click to select the Always use the selected program option, and then click OK.
3. In Notepad, remove or remark any lines in the hosts file that contain entries for Windows Update so that they are not read when the file is accessed. To do this, put the number sign (#) in front of any line that contains "microsoft" and "update." For example, add the number sign (#) to the beginning of the following entries:
   • # 64.4.21.125 http://update.microsoft.com
   • # 64.4.21.125 Microsoft Windows Update
   • # http://update.microsoft.com
4. On the File menu, click Save.
5. Exit Notepad.
6. Restart the computer.
   
   Note If you do not want to restart the computer, you can also flush the DNS resolver cache. To do this, follow these steps:
   1. Click Start, and then click Run.
   2. Type cmd in the Run box, and then press ENTER.
   3. At the command prompt, type ipconfig /flushdns, and then press ENTER.

Back to the top
Advanced Method B: Remove the proxy server entry from the WinHTTP proxy configuration

Windows 7

To remove the proxy server entry from the WinHTTP proxy configuration for Windows 7, follow these steps:

1. Click Start, and then type cmd in the Start programs and files box.
2. Right-click cmd.exe in the Programs list, and then click Run as administrator.
   
   Note If you are prompted for an administrator password or confirmation, type the password or click Continue.
3. Type the following command and then press Enter:netsh winhttp show proxy
   Note The proxy setting is listed next to Proxy Server. If there is no proxy server, Direct Access <no proxy server> is shown in the Command Prompt window.
4. To remove the listed proxy setting, type the following command and then press Enter:
   
   netsh winhttp reset proxy
5. Go back to the Windows Update or Microsoft Update site and try to download and install the updates again.

Click to expand...

uninstall recently "installed" updates through add/remove programs choose all of feb updates if not half of jan as well.

brady, wouldn't that be a bad idea? I would need to install all of those updates over again! Do you know how long that would take?

it's not that big of a deal actually. Most of these updates that people install automatically are usually installed on test machines on test networks before installed on live boxes. The past 2 months of updates have caused severe issues on live environments, most updates haven't been released off the test networks due to their instability at the moment. The reason I say to uninstall feb and 1/2 of Jan is due to initial updates and revised updates. If you only uninstall the feb, your jan pre req updates will still be intact, thus prompting for these same failing feb updates. If you poke around on this forum you will notice something very similar in most posts... "After installing updates * doesn't work" or "BSOD After updating"... you get the idea.

i checked, and this is the first update the computer has tried to install for IE8. So no uninstalling is necessary.

flavius, I tried everything in your last post, disabled dl accelerator, etc. etc. nothing works.