updates not installing


  1. Posts : 16
    Retired
       #1

    updates not installing


    I have 7 updates for win7 .when I update this it said installed then when I restart in said failed every time
    Sec update for win7 KB971468
    KB975560
    KB977165
    KB978251
    update for IE8 Compat listKB978506
    Update for Windows 7 (KB976972)
    .
    update for wind7 KB977074

    do i need them and if i do how can i do this.Thank You.
      My Computer


  2. Posts : 748
    Windows 7 Professional x64 PL
       #2

    First try easy methods:

    1.Uninstall all 3p security software
    2.Try install these hotfixes from Microsoft Download Center
    3.go to Control Panel>>Troubleshooting>>System and Security>>Fix Problems with Windows Update
    4.Try reregister WU in aggressive mode How do I reset Windows Update components?

    5.Try reregister WU libraries Repair & Fix Windows Updates with Fix WU Utility | The Windows Club

    If easy methods fail too,follow to below steps:

    1.Run cmd.exe with administrative previlliges (right click on cmd.exe) as admin and type:

    sfc /scannow

    2.Run Readiness Tool Description of the System Update Readiness Tool for Windows Vista, for Windows Server 2008, for Windows 7, and for Windows Server 2008 R2
    even if this tool don't solve problem it create CheckSur.log file in C:\Windows\Logs\CBS folder
    3.Download firegenul Altair Technologies Ltd.
    place firegenul.exe in C:\Windows\System32

    next again run cmd.exe with admin previlliges and type:

    firegenul

    it creates report from WindowsUpdate.log and is saved to C:\Windows\System32 as FireGenReport.htm
    4.Prepare log from VistaSysInfoTool VistaForums SysInfo Tool
    5.Find CBS.log file from C:\Windows\Logs\CBS folder

    all files CBS.log,CheckSur.log,firegenReport.htm and log from VistaSysInfo pack to ZIP format and attache to post
      My Computer


  3. Posts : 16
    Retired
    Thread Starter
       #3

    I could not get to Admprev. this is my Computer,and the only one using itI dont know how?
      My Computer


  4. Posts : 748
    Windows 7 Professional x64 PL
       #4

    Sallydally said:
    I could not get to Admprev. this is my Computer,and the only one using itI dont know how?
    Can you elevate command prompt Elevated Command Prompt
    this means to run something with administrative previlliges?
      My Computer


 

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