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Windows 7: It tells me my windows 7 isn't genuine


17 Mar 2010   #1

windows 7
 
 
It tells me my windows 7 isn't genuine

I have installed my windows 7 about 4 months ago, its activated and working fine until about 5 days ago when i received a message telling me my windows isn't genuine, how can that be?

I have installed it using my Windows 7 CD
I have activated it with my serial key or activation key or whatever its called



I'm not entirely sure what I'm doing, but I've seen a command or something on the forum that opens up that window...

Anyway, I keep receiving this error:


how can i fix it? I live in Israel so calling Microsoft is VERY expensive and will be my last option.

Thanks A lot for any replies!


My System SpecsSystem Spec
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17 Mar 2010   #2

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by sronsr View Post
how can i fix it? I live in Israel so calling Microsoft is VERY expensive and will be my last option.
Hi.

If you don't have the option for phone activation, you'll need to ring them to sort it out, which is a hassle, but you shouldn't have any problems if you have a legit version.
My System SpecsSystem Spec
17 Mar 2010   #3

Microsoft Community Contributor Award Recipient

Vista x64 / 7 X64
 
 

I think the 1-800 is a free number ?

ISR,,,%Israel%,1-800-350-444,+44 870 2411963
My System SpecsSystem Spec
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17 Mar 2010   #4

windows 7
 
 

What do you mean by Phone Activation? Is there any difference between that and calling them?
My System SpecsSystem Spec
17 Mar 2010   #5

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by sronsr View Post
What do you mean by Phone Activation?
You should have the option to activate by phone, where your OS would give you a code, which you then input to the automated phone centre, and then you would input the code you're given on your computer to activate your Windows.

As you don't have that option, you'll have to ring and speak to a real person. Where did you get your Windows from?
My System SpecsSystem Spec
17 Mar 2010   #6

Windows 7 Ultimate x64
 
 

My System SpecsSystem Spec
17 Mar 2010   #7

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Click on that "Resolve Online Now" button.
My System SpecsSystem Spec
17 Mar 2010   #8

windows 7
 
 

i got it from a store called Ivory( same store where i bought my PC ), www(dot)ivory(dot)co(dot)il

if nothing works i'll contact them, i got this page in my bookmarks so i can update this topic any time i want,
FZ21Z, is the phone service automated or do i speak to a person(thats bad because I probably have to wait forever on the phone)?
My System SpecsSystem Spec
17 Mar 2010   #9

Windows 7 Ultimate 32 bit
 
 

I have never had over a two minute wait the three times I have had to activate via a live person on the phone.
My System SpecsSystem Spec
17 Mar 2010   #10

windows 7
 
 

I got lost with all the links but I entered Slui.exe 4 and chose Israel, then I entered the 6 numbers 8 times(there were 9 sets but only 8 slots to type them in..) and it told me Activation successful, I have seen that "Activation Successful" window before but I was still getting those "this computer is not running genuine windows" windows, anyway, hope its fixed now...

By the way, sorry if I'm double posting...

Carl, I called them and it was an automated phone line but it told me they couldn't activate and that I might have been a victim to pirating but when i entered those codes on my PC it worked... strange... maybe i mis-typed a number on the phone
My System SpecsSystem Spec
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 It tells me my windows 7 isn't genuine




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