It tells me my windows 7 isn't genuine

Saltgrass · 17 Mar 2010

I just got a Not Genuine message on my XP install, of course I was moving it from my dead P4 motherboard to a Core 2 Duo. Since the hardware had changed I had to call and go through reactivation automated voice.

But even after I read them the numbers and entered the ones I was given, I still showed the Not Genuine message. It may have gone away after a reboot, but I clicked on the Not Genuine star in the system tray and it went online to verify and removed the message. Yours may need to go through an update or a software check to verify.

I do not believe the Not Genuine message is necessarily associated with activation.

CarlTR6 · 17 Mar 2010

Glad it worked for you. It did not work for my initial activation of Seven; but it worked like a charm with the live person. I. too, may have mistyped the numbers initially. With my typing skills - or lack thereof - that is a distinct possibility.

FZ21Z · 17 Mar 2010

Glad you got it sorted.

sronsr · 17 Mar 2010

the "not genuine" message popped up again a few minutes after rebooting my PC, I have activated it so whats wrong?!?!?

adverze · 17 Mar 2010

Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

as based on the picture you posted..

"Original Equipment Manufacturer - System Lock Pre-install"
this is supposed to be pre-installed and pre activated
no activation is required for this software

did you purchased this windows 7 product separately or was this pre-installed by the technician?
If this computer has a brand, contact the manufacturer.
If this is a custom built computer..i would guess they (technician) used a windows 7 loader to use the master SLP code for activation and was caught by microsoft.

hope it helps

FZ21Z · 17 Mar 2010

adverze said:

i would guess they (technician) used a windows 7 loader to use the master SLP code for activation and was caught by microsoft.

A google search of the partial product key might just support that.

sronsr · 17 Mar 2010

yes, the computer is custom built and I did have a technician install it on my computer, so you are saying it is pirated? f..k

then i have a different question, If I re-install the OS(windows 7) can i keep my files? and make it genuine?
I did not watch the technician install windows 7 so he might have done something naughty there...

I have the CD and the serial....

FZ21Z · 18 Mar 2010

sronsr said:

yes, the computer is custom built and I did have a technician install it on my computer, so you are saying it is pirated? f..k

Doesn't sound too good. Did you google the partial product key in the image you posted? If you have the same key that you see in the results then I'm afraid it's going to be, yes.

sronsr said:

then i have a different question, If I re-install the OS(windows 7) can i keep my files? and make it genuine?

I would back up all your files A.S.A.P! But I wouldn't reinstall the copy you have because you just can't determine where it came from, so you would be better of buying a legal copy, which will give you peace of mind as you will know just where it came from.

sronsr said:

I have the CD and the serial....

Well if you paid money for it, and your key is the same as the one found by googling it, it's pretty much worthless and you have been ripped off, plus the copy you own could be a torrent that has be tampered with, so you run the risk of having key loggers and allsorts embedded in it, so I'd stick it in the bin if I were you, and be looking to get my money back.

CarlTR6 · 18 Mar 2010

FZ21Z said:

Well if you paid money for it, and your key is the same as the one found by googling it, it's pretty much worthless and you have been ripped off, plus the copy you own could be a torrent that has be tampered with, so you run the risk of having key loggers and allsorts embedded in it, so I'd stick it in the bin if I were you, and be looking to get my money back.

I agree; FZ21Z's recommendation is spot on.

electricfeel · 18 Mar 2010

call up Microsoft