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Windows 7: Windows 7 not genuine

25 Mar 2010   #1
brother

Windows 7 premium
 
 
Windows 7 not genuine

Hi, I'm running Windows 7 64 bit premium.
The disc was bought from Tesco's online.
The box and disc seem genuine.
The warning "Windows 7 is not genuine" has come up twice now, but when I click cancel everything is OK.
I activated it months ago.
What would cause this ?
Regards Graham


My System SpecsSystem Spec
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25 Mar 2010   #2
motc7

 
 

Quote   Quote: Originally Posted by brother View Post
Hi, I'm running Windows 7 64 bit premium.
The disc was bought from Tesco's online.
The box and disc seem genuine.
The warning "Windows 7 is not genuine" has come up twice now, but when I click cancel everything is OK.
I activated it months ago.
What would cause this ?
Regards Graham
Was this the upgrade disc i.e. did you upgrade from Vista or did you do a clean install over XP?
My System SpecsSystem Spec
25 Mar 2010   #3
patio

Vista Ultimate X64/ Windows 7 Dual-boot
 
 

North America : (800) 936-5800
My System SpecsSystem Spec
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25 Mar 2010   #4
brother

Windows 7 premium
 
 

This was a clean installation...no upgrade.
My System SpecsSystem Spec
25 Mar 2010   #5
Product FRED

Windows 7 Enterprise 64-bit
 
 

Do this for debugging purposes only and only if your copy is 100% legit. Download and run RemoveWAT and reboot twice. That will disable activation security (and nagging). That's a last resort and it's completely reversible. I would call MS first as they can probably solve your problem easily.
My System SpecsSystem Spec
25 Mar 2010   #6
brother

Windows 7 premium
 
 

Thanks for the reply !
I shall wait for the warning to come up again, then phone MS.
My System SpecsSystem Spec
25 Mar 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

The cause is probably the new tecnology that you downloaded to on 2/23, which allows MS to detect counterfeit more easily. Not saying that you are not legit, just saying that it is being detected as not legit.
My System SpecsSystem Spec
25 Mar 2010   #8
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Hello Brother,

1) If it says your windows is non-genuine and go online to resolve, agree to that and go online. In numerous cases, simply clicking on that button resolves the issue.

2) If you have a legit install (as it appears), download mgadiag.exe from the link below.

http://go.microsoft.com/fwlink/?linkid=52012

Run the tool. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in the thread below.

Windows 7 Genuine Advantage Validation Issues (Windows 7) Forum

3) In feb, MS pushed a new WAT update (kb971033) which caused several genuine systems to be flagged non-genuine. If you have this update installed (check in Add Remove Programs), then do the following to fix the issue.

  • Find KB971033 and uninstall it
  • Reboot and run CMD as Admin
  • Type “slmgr –rearm” (without quotes) and hit enter
  • Reboot once the command is completed
  • After reboot, go to System Properties and select the “Change Product Key” option in the Windows Activation section.
  • Re-enter your Win7 product key, it should successfully activate now
  • Reboot
Hide KB971033 if it shows up again.
My System SpecsSystem Spec
25 Mar 2010   #9
motc7

 
 

Quote   Quote: Originally Posted by Bill2 View Post
Hello Brother,

1) If it says your windows is non-genuine and go online to resolve, agree to that and go online. In numerous cases, simply clicking on that button resolves the issue.

2) If you have a legit install (as it appears), download mgadiag.exe from the link below.

http://go.microsoft.com/fwlink/?linkid=52012

Run the tool. Click "Continue", click the "Copy" button then “Paste” the report into a reply message in the thread below.

Windows 7 Genuine Advantage Validation Issues (Windows 7) Forum

3) In feb, MS pushed a new WAT update (kb971033) which caused several genuine systems to be flagged non-genuine. If you have this update installed (check in Add Remove Programs), then do the following to fix the issue.

  • Find KB971033 and uninstall it
  • Reboot and run CMD as Admin
  • Type “slmgr –rearm” (without quotes) and hit enter
  • Reboot once the command is completed
  • After reboot, go to System Properties and select the “Change Product Key” option in the Windows Activation section.
  • Re-enter your Win7 product key, it should successfully activate now
  • Reboot
Hide KB971033 if it shows up again.
Good one!
My System SpecsSystem Spec
25 Mar 2010   #10
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

F/Y/I. Every 3 months MS will check for the update in question. They have threated to cut you off from updates if not installed.
My System SpecsSystem Spec
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