Thank you for responding
Just to let you know, i said that "as soon as i installed windows 7 i tried to do updates and they wouldn't start", so 3rd party programs are not conflicting with the updates, ive had issues since the start.
Also, if you would have once more read carefully, i said that "i cant download anything that involves going to the Microsoft website, when the pop up comes up to download something, it times out and when i click "start download", it times out again.
To be honest. Im getting the feeling that there is something stopping me from obtaining downloads/updates from Microsoft, but its no third party program.I can access the site and all its features, but when ever it comes to download, its a no go.
Perhaps the person over the phone didn't do something correctly...i don't know what he did so i cant go into detail there.
I don't think my ISP would block the Microsoft website and the updates for windows XP were working anyways.
I've check my internet settings and ive done the advanced trouble shooting methods.
still nothing.

By the way like i said, i cant download anything that involves the Microsoft website, so therefore i cant download the "fix problems with Windows Update trouble shooter"
it says "the trouble shooter would not download properly. make sure you are connected to the internet and try again".