New
#21
in progress
yes - in fact I'm on hold as I type. he's escalating... this is the fourth human I've dealt with over the span of 3 hours or so. at least he's persistent... escalating, escalating. so far he can't figure out why it doesn't just fly through. the real license key is a volume type, but that shouldn't befuddle the activation. he claims that if I had installed on new hard drive "from scratch" it would have worked. I have a hard time believing that...
Something very odd: he asked me to 'admin out' to a command prompt and manually change the product license key [which really wasn't a change...the right one was in the registry, faithfully copied over encryption & all]. It went through with flying colors. but on the reboot, the system went through "chkdsk" and removed/cleaned a bunch of security files.... what's that about? hactivate prevention?