Cannot upgrade to another version of Win7

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  1. Rpz79
    Posts : 29
    Windows 7 Ultimate x64
       New #1

    Cannot upgrade to another version of Win7


    Hi ,

    I have licenced Windows 7 Ultimate which I got with my new laptop.
    When I try to upgrade/change it to a customised version of Win7 Ultimate from an ISO it FAILS. At start It updates the installer (tried without updating also) and after that I select UPGRADE. The installtion progress starts and goes good over the first 4 steps but in the middle of the fifth and last step (something about gathering info about services) it just suddenly sends me a popup windows with a laconic message like:
    Windows cannot upgrade to this version. use windows upgarde to determine compatibility issues. the installation program will now reboot and restore windows to it's previous state
    I ran this installation as system. In the background it seems like the installation is still going or in an endless loop / deadlock situation so I pressed OK.


    Then the system restarts and I get 2 options:
    1. Windows
    2. Windows setup rollback
    At first I tried the windows option which leeds again to the installation screen but still It wants to exit with the same error popup. I tried several other boot options with F8 but with no avail so aventually I had to press the rollback and return to my original Win7. The message I get after it is attached. Obviously my system have the requirements needed for Win7.
    1. Whrere/What is the problem ?
    2. How/where can I see the log of the setup/installation process ?
    THNX ALOT FELLAS
    Attached Thumbnails Attached Thumbnails Cannot upgrade to another version of Win7-1.jpg  
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  3. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #2

    Have you tried formatting your drive first?
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  4. Jonathan_King
    Posts : 13,354
    Windows 7 Professional x64
       New #3

    Try doing a clean install.

    Clean Install with a Upgrade Windows 7 Version
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  6. Bill2
    Posts : 5,056
    Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
       New #4

    What you are trying to do is an unsupported upgrade scenario. From within win7 ultimate, you can only do a repair in place upgrade. That means, if the os gets mucked up, you can do a repair install using the regular dvd. Also, upgrading from one win7 edition to another can only be done through Anytime Upgrade (disk or online). In your case, since Ultimate is already installed, there is officially nothing to upgrade to.

    Boot from your custom dvd and choose to do a Custom Install. You can either format your windows partition there or just go ahead with the install. In the latter case, your existing windows folder will get saved as windows.old. That folder can be safely deleted, if you dont plan to revert to regular win7.
    Last edited by Bill2; 20 Apr 2010 at 07:19. Reason: add
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  7. zigzag3143
    Posts : 28,845
    Win 8 Release candidate 8400
       New #5

    Rpz79 said:
    Hi ,

    I have licenced Windows 7 Ultimate which I got with my new laptop.
    When I try to upgrade/change it to a customised version of Win7 Ultimate from an ISO it FAILS. At start It updates the installer (tried without updating also) and after that I select UPGRADE. The installtion progress starts and goes good over the first 4 steps but in the middle of the fifth and last step (something about gathering info about services) it just suddenly sends me a popup windows with a laconic message like:
    Windows cannot upgrade to this version. use windows upgarde to determine compatibility issues. the installation program will now reboot and restore windows to it's previous state
    I ran this installation as system. In the background it seems like the installation is still going or in an endless loop / deadlock situation so I pressed OK.


    Then the system restarts and I get 2 options:
    1. Windows
    2. Windows setup rollback

    At first I tried the windows option which leeds again to the installation screen but still It wants to exit with the same error popup. I tried several other boot options with F8 but with no avail so aventually I had to press the rollback and return to my original Win7. The message I get after it is attached. Obviously my system have the requirements needed for Win7.
    1. Whrere/What is the problem ?
    2. How/where can I see the log of the setup/installation process ?

    THNX ALOT FELLAS
    I have one question. What does "customized" mean? We can only support valid MS releases, and since you already have the best one installed. I can but think customized means modified.

    We cant support modified for we dont know what changes were made.

    Ken
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  8. not so gray matter
    Posts : 1,506
    W7 Ult. x64 | OS X
       New #6

    zigzag3143 said:
    Rpz79 said:
    Hi ,

    I have licenced Windows 7 Ultimate which I got with my new laptop.
    When I try to upgrade/change it to a customised version of Win7 Ultimate from an ISO it FAILS. At start It updates the installer (tried without updating also) and after that I select UPGRADE. The installtion progress starts and goes good over the first 4 steps but in the middle of the fifth and last step (something about gathering info about services) it just suddenly sends me a popup windows with a laconic message like:
    Windows cannot upgrade to this version. use windows upgarde to determine compatibility issues. the installation program will now reboot and restore windows to it's previous state
    I ran this installation as system. In the background it seems like the installation is still going or in an endless loop / deadlock situation so I pressed OK.


    Then the system restarts and I get 2 options:
    1. Windows
    2. Windows setup rollback

    At first I tried the windows option which leeds again to the installation screen but still It wants to exit with the same error popup. I tried several other boot options with F8 but with no avail so aventually I had to press the rollback and return to my original Win7. The message I get after it is attached. Obviously my system have the requirements needed for Win7.
    1. Whrere/What is the problem ?
    2. How/where can I see the log of the setup/installation process ?

    THNX ALOT FELLAS
    I have one question. What does "customized" mean? We can only support valid MS releases, and since you already have the best one installed. I can but think customized means modified.

    We cant support modified for we dont know what changes were made.

    Ken
    Hopefully he's just using something he customized via adding preinstalled programs and whatnot and not a hacked version.

    BTW: If you are using a hacked version, you're likely to get all sorts of errors & or malware/viruses. If that's the case, stick w/ your legal OS.
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  10. Rpz79
    Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       New #7

    notsograymatter said:
    Hopefully he's just using something he customized via adding preinstalled programs and whatnot and not a hacked version.
    Exactly!! but still I cannot somehow upgrade from one version of Ultimate to another version of Ultimate and I don't know why...
    Is it possible to:
    1. Have a log of the installation process ?
    2. Upgrade from boot ?
    THNX ALOT
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  11. hubris
    Posts : 272
    W7, Xp Pro
       New #8

    Installer conflicts.
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  12. Rpz79
    Posts : 29
    Windows 7 Ultimate x64
    Thread Starter
       New #9

    hubris said:
    Installer conflicts.
    But it does work as a fresh install from boot
    There is no exception name or error number there just a laconic error popup messege

    Can I upgrade from boot ?
    Can I see/get a log file of the upgrade/installation process ?

    THNX
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  13. Tews
    Posts : 11,840
    64-bit Windows 8.1 Pro
       New #10

    I would just do a clean install at this point...
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