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Windows 7: Update Error Code 80072EE2

01 Jun 2010   #1
BBR

Windows 7 Professional 32-bit
 
 
Update Error Code 80072EE2

Hello everyone,

I have a couple of users here on our network that are using Windows 7 but are unable to receive updates at all. They are able to access the internet. That particular office accesses all of their programs via a Citrix connection. They are using a SonicWall Firewall. There are only a handful of users who are using Windows 7 there, and they are the only ones having problems with automatic update. All of the XP users are having no problems at all. I have disabled the ethernet device, but that didn't work. Can I please get some help?




My System SpecsSystem Spec
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01 Jun 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by BBR View Post
Hello everyone,

I have a couple of users here on our network that are using Windows 7 but are unable to receive updates at all. I have disabled the ethernet device, but that didn't work. Can I please get some help?


We need so much more info. Are they able to surf the net? what firewall and anti virus are they using? what is the network setup? etc



Ken
My System SpecsSystem Spec
01 Jun 2010   #3
BBR

Windows 7 Professional 32-bit
 
 

I apologize.

They are able to access the internet. That particular office accesses all of their programs via a Citrix connection. They are using a SonicWall Firewall. There are only a handful of users who are using Windows 7 there, and they are the only ones having problems with automatic update. All of the XP users are having no problems at all.

This information was amended to the first post as well.
My System SpecsSystem Spec
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 Update Error Code 80072EE2




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