Windows 7: Update Error 80070643

Thank Dockster. Like others. I sincerely thank you for your posting. None of the .net recommendations from MS worked for me. Following your 5 steps (part of was deleting the transaction logs specifically for Windows 7) really worked. I tested it immediately without even have to repeat the 5 steps in SAFE MODE.

I am very very happy for your post.

As soon as I enter the command line in "c", I get that "attrib" is not a valid internal or external command.
Can you please tell me what I'm doing wrong. Please be clear as to where spacing goes. I've tried what I think is every combination.
Thank you

I also get error # 80070643. It looks as though all my failed updates relate to Office 2010 and/or Outlook. I've tried running standard FixIt, FixIt 50202, repairing .NET Framework, repairing Office using installation CD, completely uninstalling/re-installing Office. I currently have 16 failed updates. Windows will alert me to new updates, and when I run Windows Update, often it will successfully install the new updates but the original 16 continue to fail. It used to be 13 failed, now 16. At my wit's end with this, and just want to successfully update and move on. Any help would be appreciated. Running Windows 7 Professional 64-bit with MS Office Professional 2010.

It looks as though all my failed updates relate to Office 2010 and/or Outlook. I've tried running standard FixIt, FixIt 50202, repairing .NET Framework, repairing Office using installation CD, completely uninstalling/re-installing Office. I currently have 16 failed updates. Windows will alert me to new updates, and when I run Windows Update, often it will successfully install the new updates but the original 16 continue to fail. It used to be 13 failed, now 16. At my wit's end with this, and just want to successfully update and move on. Any help would be appreciated. Running Windows 7 Professional 64-bit with MS Office Professional 2010.

AHH dude, im so confused... i tried it.. but im a freaking nood when it comes to computers... i need big time help... like step by step help :c

@ klingcam + ghostmilk

It is a little bit difficult for me to explain in English but I will describe in detail what you have to do when applying the method described by dockster in posting # 5.

As preliminary measure:
Hide (= temporarily disable) the Windows updates whose installation fails. (After the following procedure you have to restore them again.)


I. Bring up an elevated (Administrator) command prompt.
This works in the following way (Windows 7):

- Click on "Start"
- Type cmd.exe
- Right-click the "cmd.exe"-entry
- Choose the option "Run as administrator"

II. A black window will open.
There you have to type exactly the following commands.

You have to take care that there are correct spaces (where necessary) and no spaces (where necessary). (Make copy and paste of the commands into a word document if you cannot see clearly where spaces are and where not.)
For example:
attrib -r -s -h * has spaces before -r, before -s, before -h and before *
or
cd %windir%\system32\config\txr has one space: after cd
or
del * has one space: after del
etc.

After every command you will have to push "Enter" on your keyboard.

Type the bold and blue letters (without the 1., 2. , 3. etc. at the beginning):

1. fsutil resource setautoreset true c:\

2. cd %windir%\system32\config\txr

3. attrib -r -s -h *

4. del *

5. Now you will have to verify the deletion of files. I think in the english version you have to push the key "Y" (for "yes").

It will appear a list of files and the remark that access is denied. This is o.k. and can be ignored. Continue with 6.

6. Cd c:\windows\System32\SMI\Store\Machine

7. Attrib -a -h -s *.TM*

8. Del *.TM*

Close the black window and shut down your computer.

_____________

Here a screenshot how the black window looks like after entering the first four of the above commands:

Bild: auffgbcbjd.jpg - abload.de

_____________

III. Restart your computer in Safe Mode. (It depends on you computer how it works: Often it works by pushing - if necessary several times - the key F8 immediately after turning on the computer.)

Choose the option: "Safe Mode with Command Prompt"

The black window will appear again.

In this window repeat the above steps (described in II. 1. to 8.). ---> Type the same commands as before.

After this procedure close the black window and shut down your computer.

IV. Restart your computer (in Normal Mode).

Restore the hidden Windows updates again (the ones you had disabled before starting the procedure) and let them install. It should work now without any problems.

Following the fix outlined by dockster and Peter 123, I have run into an error which I don't know how to fix. The 8 steps specified by Peter123 (above) work fine in regular mode but in SAFE MODE after entering step 7, I get the message "*.TM* not found". Then when I enter step 8, I get the message "could not find c:\windows\System32\SM1\Store\Machine\*.TM*". Can anyone help me with this problem?

Please start a NEW thread of your own, detailing your own problems - and include the data requested in Windows Update Posting Instructions

wbluebird, sorry for replying such a long time after your posting, but I did not see it earlier.
NoelDP, sorry for continuing in this thread but perhaps wbluebird's problem can be solved very quickly.

wbluebird, please be very careful in what you are typing when making this procedure:

You write (concerning the command of step 6):
c:\windows\System32\SM1\Store\Machine\*.TM*

Maybe you typed exactly the same, when being in safe mode?
Well, then this would have been an error:
In step 6 it is not SM1 ("SMOne") but SMI (three letters in capitals: SMI).

So simply try again with the correct commands.

I just now had again the problems with the latest Windows-Updates. And after making the above described procedure, their installation worked (as usually) without difficulties.