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Windows 7: Unable to boot after windows update installed

16 Jul 2010   #1
rkasparek

Win7 HP/Win7 Pro/Win7 Ult
 
 
Unable to boot after windows update installed

HELP!:


I am having an issue after Win7 updated. Logged off my machine and noticed that it was installing an update. So far, the updates have been flawless, but when I went to turn on my computer Thursday morning, no boot.


Ran Startup repair a couple of times and got:
> Problem event Name: Startup Repair
> Problem Signature 01 : 6.1.7600.16385
> Problem Signature 02 :
6.1.7600.16385
> Problem Signature 03 : unknown
> Problem Signature 04 : 21201050
> Problem Signature 05 : AutoFailover
> Problem Signature 06 : 5
> Problem Signature 07 : NoRootCause
> Os version : 6.1.7600.2.0.0.256.1
> Local ID : 1033



  • Tried booting from Win7CD and doing repair as well - no luck
  • Tried doing an F12 (Dell) and doing hardware diagnostics - no problems found
  • Tried doing a system restore to a time earlier (about 2 weeks) and finally got it to boot into the opening "fireflies", and the next screen however, the next screen was black and only contained the ease-of-access, the "Windows 7 Home Premium" text and the shutdown options. I could not log in.
Unfortunately, I have client files on this computer as part time I do graphics/illustrations and web design. I am extremely frustrated.


Rick


My System SpecsSystem Spec
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16 Jul 2010   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You can download a Linux rescue disk and retrieve your files if need be. Please read this information SystemRescueCd
My System SpecsSystem Spec
16 Jul 2010   #3
rkasparek

Win7 HP/Win7 Pro/Win7 Ult
 
 

Quote   Quote: Originally Posted by Jacee View Post
You can download a Linux rescue disk and retrieve your files if need be. Please read this information SystemRescueCd
Thanks Jacee! I am going to try to add a second SATA drive, Install Win7 on that and see where I can get. I also have a ticket open with M$oft. I'll report back whatever I find out.
My System SpecsSystem Spec
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16 Jul 2010   #4
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Please do!
My System SpecsSystem Spec
16 Jul 2010   #5
Bluesrains

Microsoft Windows 7 Home Premium 64-bit SP1
 
 

This happened to me on my WinXP Pro PC a few weeks ago. I downloaded Windows updates and my pc hasnt started up since. I cant even boot from disc! Nothing!
Im wondering what the heck went wrong?? It was just fine before I got the updates.
My System SpecsSystem Spec
17 Jul 2010   #6
rkasparek

Win7 HP/Win7 Pro/Win7 Ult
 
 

after lurking on other forums I found that using the Win7 install disk, clicking command prompt and typing in the following did NOT work... (just to narrow it down I'm providing it here)
Type bootrec /fixmbr [enter]
Type bootrec /fixboot [enter]
Type bootrec /rebuildbcd [enter]
All were successful save the last one which returned "Total identified Windows installations: 0"

DRAT!
My System SpecsSystem Spec
19 Jul 2010   #7
rkasparek

Win7 HP/Win7 Pro/Win7 Ult
 
 

Update:

Okay, while I was waiting for Microsoft to call back, I installed a new 500G SATA drive and reinstalled Win7 on that one. I moved all of my old documents and settings over, and have installed about 80% of my programs, so I'm feeling less stressed.

We performed troubleshooting for about 3 hours Saturday and 3 hours Sunday w/MS... to no avail. The tech did mention something about Google Chrome installations and the fact(?) that he had fixed about 30 by removing Chrome.

My System SpecsSystem Spec
19 Jul 2010   #8
Tews

64-bit Windows 8.1 Pro
 
 

I really doubt that Chrome is the problem ... too many people are using it and if that were the case, you would have heard about it before now...
My System SpecsSystem Spec
19 Jul 2010   #9
rkasparek

Win7 HP/Win7 Pro/Win7 Ult
 
 

Quote   Quote: Originally Posted by Tews View Post
I really doubt that Chrome is the problem ... too many people are using it and if that were the case, you would have heard about it before now...
I wholeheartedly agree since we have several other win7 machines at work that I take care of - and most of them use chrome & firefox, and all of them had the same update.
My System SpecsSystem Spec
02 Feb 2012   #10
icode

Windows 7, windows XP, Ubuntu, Linux, centOS
 
 

i have same problem !

i don't wanna create new thread and spam forum !

just its a real emergency ! my Laptop is now working on !! i need it booted..

can you please anyone help me fixing this manually..?

please help me out guys.
My System SpecsSystem Spec
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 Unable to boot after windows update installed




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