Windows 7: Unable to boot after windows update installed
16 Jul 2010
rkasparek
Win7 HP/Win7 Pro/Win7 Ult
8 posts
Texas
Unable to boot after windows update installed
HELP!:
I am having an issue after Windows 7 updated. Logged off my machine and noticed that it was installing an update. So far, the updates have been flawless, but when I went to turn on my computer Thursday morning, no boot.
Ran Startup repair a couple of times and got: > Problem event Name: Startup Repair
> Problem Signature 01 : 6.1.7600.16385
> Problem Signature 02 : 6.1.7600.16385 > Problem Signature 03 : unknown
> Problem Signature 04 : 21201050
> Problem Signature 05 : AutoFailover
> Problem Signature 06 : 5
> Problem Signature 07 : NoRootCause
> Os version : 6.1.7600.2.0.0.256.1
> Local ID : 1033
Tried booting from Win7CD and doing repair as well - no luck
Tried doing an F12 (Dell) and doing hardware diagnostics - no problems found
Tried doing a system restore to a time earlier (about 2 weeks) and finally got it to boot into the opening "fireflies", and the next screen however, the next screen was black and only contained the ease-of-access, the "Windows 7 Home Premium" text and the shutdown options. I could not log in.
Unfortunately, I have client files on this computer as part time I do graphics/illustrations and web design. I am extremely frustrated.
System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024
Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Antivirus Avira Internet Security Browser IE 9 Other Info ATI HDMI Audio
16 Jul 2010
rkasparek
Win7 HP/Win7 Pro/Win7 Ult
8 posts
Texas
Quote: Originally Posted by Jacee
You can download a Linux rescue disk and retrieve your files if need be. Please read this information SystemRescueCd
Thanks Jacee! I am going to try to add a second SATA drive, Install Windows 7 on that and see where I can get. I also have a ticket open with M$oft. I'll report back whatever I find out.
System Manufacturer/Model Number Bruce ... somewhere in his 40's OS Windows 7 Ultimate 32bit SP1 CPU Intel(R) Core(TM)2 Quad CPU @ 2.40GHz, 2400 MHz Motherboard INTEL/D975XBX2 Memory 4 GB Graphics Card ATI Radeon HD 2600 Pro Monitor(s) Displays Samsung SyncMaster 914v Screen Resolution 1280 x 1024
Keyboard Standard PS/2 Keyboard Mouse Microsoft PS/2 Mouse PSU Rocketfish 700 W Case G.Skill Gigabyte Chassis Hard Drives 2/500GB each ... ST3500630AS ATA Device.
One is not connected Internet Speed DSL Antivirus Avira Internet Security Browser IE 9 Other Info ATI HDMI Audio
16 Jul 2010
Bluesrains
Windows 7 Home Premium, 64bit
6 posts
USA
This happened to me on my WinXP Pro PC a few weeks ago. I downloaded Windows updates and my pc hasnt started up since. I cant even boot from disc! Nothing!
Im wondering what the heck went wrong?? It was just fine before I got the updates.
System Manufacturer/Model Number Acer Aspire X3200 OS Windows 7 Home Premium, 64bit CPU AMD Phenom 8450 Triple-Core Motherboard Acer WMCP79M Memory 4.00 GB Graphics Card NVidia GeForce 9200 Sound Card ReakTec High Definition Audio Monitor(s) Displays Acer 24" Screen Resolution 1920x1200
Mouse Logitec LX 8 Hard Drives Hitachi SCSI IDE Device Internet Speed High Speed Cable Other Info Start Up Folder:
Avira AntiVirus
Dropbox
Orbit Downloader
Wordweb
Windowblinds
17 Jul 2010
rkasparek
Win7 HP/Win7 Pro/Win7 Ult
8 posts
Texas
after lurking on other forums I found that using the Windows 7 install disk, clicking command prompt and typing in the following did NOT work... (just to narrow it down I'm providing it here)
Type bootrec /fixmbr [enter]
Type bootrec /fixboot [enter]
Type bootrec /rebuildbcd [enter]
All were successful save the last one which returned "Total identified Windows installations: 0"
Okay, while I was waiting for Microsoft to call back, I installed a new 500G SATA drive and reinstalled Windows 7 on that one. I moved all of my old documents and settings over, and have installed about 80% of my programs, so I'm feeling less stressed.
We performed troubleshooting for about 3 hours Saturday and 3 hours Sunday w/MS... to no avail. The tech did mention something about Google Chrome installations and the fact(?) that he had fixed about 30 by removing Chrome.
System Manufacturer/Model Number ASUSTeK Computer INC. CM5675 OS Windows 7 Ultimate CPU Core(TM) i5 CPU 650 @ 3.20GHz Motherboard ASUSTeK Computer INC. CM5675 Memory 6.00 GB Graphics Card Intel(R) HD Graphics Sound Card Intel HD integtrated Monitor(s) Displays Samsung 24' Screen Resolution 1900/1020
Hard Drives (1) INTEL SSD SA2M120G2GC ATA Device (2) ST31000528AS ATA Device Internet Speed 30mb
19 Jul 2010
rkasparek
Win7 HP/Win7 Pro/Win7 Ult
8 posts
Texas
Quote: Originally Posted by Tews
I really doubt that Chrome is the problem ... too many people are using it and if that were the case, you would have heard about it before now...
I wholeheartedly agree since we have several other Windows 7 machines at work that I take care of - and most of them use chrome & firefox, and all of them had the same update.