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Windows 7: "this copy of windows is not genuine"

20 Jul 2010   #11
kynsiatatsu

windows 7
 
 

the product key?


My System SpecsSystem Spec
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20 Jul 2010   #12
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Download and run this tool.

http://go.microsoft.com/fwlink/?linkid=52012

Click on the Copy button at the bottom of the tool, paste into notepad and save as .txt file. Upload the .txt file with your next post.
My System SpecsSystem Spec
20 Jul 2010   #13
kynsiatatsu

windows 7
 
 

i jsut noticed something VERY wierd...my laptop is a L455D-S5976 but my system thing says toshiba L305D....


Attached Files
File Type: txt laptop.txt (5.2 KB, 156 views)
My System SpecsSystem Spec
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20 Jul 2010   #14
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Hmmm..most interesting. This is what the mgadiag log shows:

Quote:
Windows License Type: COA SLP
Quote:
License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 2
1) Though you say that win7 came preinstalled on your machine, the current key is COA-SLP and not OEM-SLP. That indicates that the COA key has been used (if there is one), probably to phone activate, sometime in the past. Or windows has been activated using some irregular means such as a loader.

2) The error 0xC004F009 means that the Software Licensing Service reported that the grace period expired. This can happen if the grace period expires before the system is activated.


Without going into too much detail, I would just say, call up MS and do a phone activation. If your system is genuine, there'll be no issue.

Activate Windows 7 by Phone
My System SpecsSystem Spec
20 Jul 2010   #15
kynsiatatsu

windows 7
 
 

"You must activate Windows 7 within the 30 days grace period after installation before it expires."

but i bought it brand new from best buy..it should have been activated already...
My System SpecsSystem Spec
20 Jul 2010   #16
Win7User512

Windows 7 x64 / Same
 
 

Try a reboot?
My System SpecsSystem Spec
20 Jul 2010   #17
kynsiatatsu

windows 7
 
 

this just popped up


Attached Thumbnails
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My System SpecsSystem Spec
20 Jul 2010   #18
kynsiatatsu

windows 7
 
 

Quote   Quote: Originally Posted by Win7User512 View Post
Try a reboot?
yeah im gonna do that next..
My System SpecsSystem Spec
20 Jul 2010   #19
theog

Microsoft Community Contributor Award Recipient

ME/XP/Vista/Win7
 
 

Quote   Quote: Originally Posted by theog View Post
May only need a Update your BIOS.

Have a look at this:
http://www.sevenforums.com/windows-u...stic-tool.html
Do you read the MS fix, I linked you to?
My System SpecsSystem Spec
20 Jul 2010   #20
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Quote   Quote: Originally Posted by kynsiatatsu View Post
"You must activate Windows 7 within the 30 days grace period after installation before it expires."

but i bought it brand new from best buy..it should have been activated already...
If what you are saying is true, Bestbuy took you for a ride. Otherwise, you are taking us for a ride.

Only you know the truth, so the two options are;

1) take the machine to Bestbuy and confront them with that mgadiag log.

2) Buy a genuine copy of win7.
My System SpecsSystem Spec
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 "this copy of windows is not genuine"




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