"this copy of windows is not genuine"

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  1. Posts : 18
    windows 7
       #1

    "this copy of windows is not genuine"


    so yeah... im ON my laptop it has this message on the bottom right. do not know why it came with win 7..it hasn't hindered my abilities on my laptop..but its annoying cause i do not know why it would now pop up 6 months after getting my laptop.

    (sorry if im in the wrong section..)
      My Computer


  2. Posts : 1,180
    Windows 7 Ultimate
       #2

    Where did you get the copy of Windows? Did you purchase the laptop at a retail store? If so, you might need to take it back if they didn't provide you with a Windows disk with a key on it.

    If you purchased the laptop from a person online or in the paper or something, the copy might not be legitimate.
      My Computer


  3. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #3

    Was this a copy of Windows 7 that was included with the laptop purchase? Is Windows 7 showing as activated? If not, can you go through the activation process? You have to give us the details before we can begin to guess at what is going on.
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  4. Posts : 18
    windows 7
    Thread Starter
       #4

    it has worked fine since i bought it from best buy 6ish months ago..it just popped up about 30 minuets ago for no reason...

      My Computer


  5. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #5

    What is your current activation status? Assuming it is not activated, will it let you re-activate online?
      My Computer


  6. Posts : 18
    windows 7
    Thread Starter
       #6

    it says i need to buy a key. but i refuse to buy a key for a product that came with a working windows 7..IF i have to buy another copy ill just get a new laptop...im not too fond of this one..
      My Computer


  7. Posts : 11,408
    ME/XP/Vista/Win7
       #7

    May only need a Update your BIOS.

    Have a look at this:
    https://www.sevenforums.com/windows-u...stic-tool.html
      My Computer


  8. Posts : 11,840
    64-bit Windows 8.1 Pro
       #8

    Just for grins and giggles, do a system restore and see if this doesnt help...
      My Computer


  9. Posts : 18
    windows 7
    Thread Starter
       #9

    i dunno about the BIOS..it popped up a message while i was installing an update for CS5 and it said "this copy of windows 7 is not genuine" and game me 2 options..i canceled of course cause it had "live support" and not a windows logo. so im confused..
      My Computer


  10. Posts : 5,795
    Windows 7 Ultimate x64 SP1
       #10

    kynsiatatsu said:
    it says i need to buy a key. but i refuse to buy a key for a product that came with a working windows 7..IF i have to buy another copy ill just get a new laptop...im not too fond of this one..
    You can either re-activate online, or call Microsoft and have them activate for you. Another option that has worked for me was to use the Change Key option, and enter the key on the bottom of the laptop...then activate online.
      My Computer


 
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