"this copy of windows is not genuine"

the product key?

Download and run this tool.

http://go.microsoft.com/fwlink/?linkid=52012

Click on the Copy button at the bottom of the tool, paste into notepad and save as .txt file. Upload the .txt file with your next post.

i jsut noticed something VERY wierd...my laptop is a L455D-S5976 but my system thing says toshiba L305D....

Hmmm..most interesting. This is what the mgadiag log shows:

Windows License Type: COA SLP

License Status: Notification
Notification Reason: 0xC004F009 (grace time expired).
Remaining Windows rearm count: 2

1) Though you say that win7 came preinstalled on your machine, the current key is COA-SLP and not OEM-SLP. That indicates that the COA key has been used (if there is one), probably to phone activate, sometime in the past. Or windows has been activated using some irregular means such as a loader.

2) The error 0xC004F009 means that the Software Licensing Service reported that the grace period expired. This can happen if the grace period expires before the system is activated.


Without going into too much detail, I would just say, call up MS and do a phone activation. If your system is genuine, there'll be no issue.

Activate Windows 7 by Phone

"You must activate Windows 7 within the 30 days grace period after installation before it expires."

but i bought it brand new from best buy..it should have been activated already...

this just popped up

Win7User512 said:

Try a reboot?

yeah im gonna do that next..

theog said:

May only need a Update your BIOS.

Have a look at this:
https://www.sevenforums.com/windows-u...stic-tool.html

Do you read the MS fix, I linked you to?

kynsiatatsu said:

"You must activate Windows 7 within the 30 days grace period after installation before it expires."

but i bought it brand new from best buy..it should have been activated already...

If what you are saying is true, Bestbuy took you for a ride. Otherwise, you are taking us for a ride.

Only you know the truth, so the two options are;

1) take the machine to Bestbuy and confront them with that mgadiag log.

2) Buy a genuine copy of win7.