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Windows 7: Backup Error code: 0x81000019

30 Oct 2011   #101
Microsoft MVP


What exactly is it you want to do with PW CD?

Please post back a screenshot of your maximized Disk Mgmt drive map with listings, using Snipping Tool in Start Menu. Tell us what it is you want to do and we'll help you get it sorted, including repairing Startup permanently which is best done from DVD Repair console or Repair CD.
System Repair Disc - Create

Personally, just from what you describe I'd be eager to get a perfect clean reinstall which will solve all issues and give you the freshest possible start. Is this an option for you?
Reinstalling Windows 7

My System SpecsSystem Spec
30 Oct 2011   #102

Windows 7x64 Home Premium SP1

I'm not sure why you are focusing on Partition Wizard. It appears your main concern is you may lose your data. Maybe your HDD is on the way out or any other number of issues causing an intermittent start problem.

You may want to see if you can make a Macrium Reflect image. This may be a faster way to "backup" your PC. If it is a HDD failing it can be used to restore to a new HDD or simply mounted independently of your current HDD for data to be recovered.
I would recommend Macrium over Windows imaging in this case.
My System SpecsSystem Spec
30 Oct 2011   #103


Not that I'm trying to hijack the thread. But I couldn't help but to try and assist. Having just gone through this with a customers rig.

It sounds as if you have a hard drive that is starting to fail. You should definitely back up everything you can. Next thing I would do is to get a replacement drive and clone your original drive to the replacement drive. Using something like Acronis True Image 2011 or XXClone. And a simple IDE/SATA adapter like this USB 2.0 to IDE SATA Adapter Cable for 2.5" 3.5" Hard Drives | eBay

By doing so you will have a replacement for your hard drive with (hopefully) a larger, faster unit. That is now the exact same as your original, including factory restore partitions. (Only it won't be losing the Master Boot Record information or some such requiring you to keep using start-up repair).

I have a small computer repair business. And one of the things I make a standard practice is to clone the customers drive. It doesn't take long, isn't hard to do, and insures that the customers DATA will remain intact no matter what is done. This has saved my bacon on several occasions and led to a good reputation.

Now you can work on your system with confidence that all your data is totally backed up. If it were me. The first thing I would do is a thorough Malware scan with something like Malwarebytes. Next would be to address the back-up problem.

I have found several decent solutions. One has been as simple as deleting the "System Reserved" partition and using a Windows 7 installation disc to do a "Start-up" repair. Another one I found on another forum. I hope it is ok to post it here. My next post will be a copy of that article.
My System SpecsSystem Spec

30 Oct 2011   #104


OK. Here is the copy of that article. This way if the Admins chose to do so. They can delete this post without having to delete my whole previous post.


Hi everyone,
I just spent 6 or more hours on the phone with MS level 1 and then level 2 software engineers. They accessed my pc remotely and together, we came up with a solution to this problem. This is a temporary solution until MS solves it permanently in an update.

It's a very simple solution but I caution you that you must follow the instructions exactly otherwise you will not be able to boot up to windows after a restart so here is Sangeeta Mohanty's email with the solution...

Tried to make C:\Drive as active in Disk management, it will make the boot partition (100MB ) inactive automatically, once you restart will get error boot manager is missing. We have a temporary solution.
Please go to diskmgmt.msc (OR DISK MANAGEMENT IN CONTROL PANEL) and make the C:\ partition as activate and try backing up using system image, it should work. Never restart the computer after that. Once the backup is done, please go to diskmgmt.msc make the boot partition (100MB ) as active partition. Then restart. It should work.


** IMPORTANT** Please remember never make C:\ partition active and re boot you won't be able to boot. The reason is boot partition (100MB ) contains you boot files.
Result: was able to resolve the issue.

Hope this helps - I know it was very frustrating and I was determined to get a resolution.

  • Proposed As Answer byschmichrisSunday, October 09, 2011 9:34 PM
This is why the "Start-up Repair" after removing the "System Reserved" partition. The "Start-up Repair" does NOT create a new "System Reserved" partition. It instead writes the MBR to your C: drive. With the "System Reserved" partition gone the Back-up will now work.
My System SpecsSystem Spec
30 Oct 2011   #105

Windows 7x64 Home Premium SP1

(No hijack from my point of view Gunny ... helpful comment)

But I think a Macrium Reflect Image of the OS partition, system reserved if you have one, plus any addition data partition will enable you to restore the image to a new HDD if needed. Macrium will store the MBR for replacement.

Windows imaging can be finicky which is why I don't recommend it here.
My System SpecsSystem Spec
31 Oct 2011   #106


I have not used Macrium and am only somewhat familiar with it. From what I understand Macrium Reflect - Wikipedia, the free encyclopedia It is a decent way to go, as far as doing a restore from an image. Which I can see certain advantages of for certain scenarios. However. From what I am seeing it cannot clone one disk directly to another.

The thing I like (and prefer) about a disk to disk clone is that ALL partitions (including hidden ones and factory "tools" and "recovery" partitions) are cloned to the new disk. Not to mention that you can remove the hard drive from your computer and install the cloned hard drive, boot the computer and never have to do anything. Just like nothing changed. Except for the size and speed of the drive should you choose to go with a different drive.

I have encountered problems in the past with a couple of very high-end Dell XPS rigs that were SEVERELY infected. Those things will not even recognize the drives if the factory partitions aren't intact. I had to clone to a new drive and then (using Acronis Disk Director) re-format the C: partition and do a quasi "bare metal install" to the C: partition. Then transfer the customers DATA from the old drive to the new scanning it through his (now Kaspersky protected) rig. Then install all his programs and utilities and again transfer the corresponding DATA.
My System SpecsSystem Spec
31 Oct 2011   #107

Windows 7x64 Home Premium SP1

Cloning is a direct bit copying process from one HDD to another. If you have your spare HDD ready to go then some may find cloning more straightforward. Its name may suggest something really clever or advanced is going on - it isn't. If you prefer it then that's fine.

Imaging can achieve the same end result by storing intermediate image files which are typically stored on a general backup external USB HDD. I have personally restored to new and "old" HDDs this way including recovery partitions. Many others have done the same.
I have a cold standby disk made this way, unplugged in a computer bay. I simply swap power and sata cables and up fires the spare disk.

I think imaging is faster, more flexible and more efficient. Because you can easily store many images you have many different versions of recovered HDD to choose from.
My System SpecsSystem Spec
31 Oct 2011   #108


I appreciate the info. I did not realize that it would image the complete disk including hidden partitions. This would indeed be faster. At least for the creation of the image. If not for the whole procedure altogether. Many thanks.

That does indeed sound like the way to go. It would be less intense on the failing drive. Being as the recovery instruction set is on an active Linux disc, a complete utility and recovery disc could be created. This way it could include other tools and utilities as well. Applying this to a boot-able flash drive would be a handy thing indeed. Not to mention making my life much easier.

And as for your your comment concerning Windows imaging. I have never been a fan of relying on Windows to do ANY back up or maintenance to a computer. Not a big fan of Microsoft Security Essentials either. And they are planning on including it with Windows 8. Life is beautiful ALL the time.
My System SpecsSystem Spec
31 Oct 2011   #109

Windows 7x64 Home Premium SP1

With Macrium Reflect you need to check that your system will boot under the linux DVD. Some system configurations have problems. It's best to make the pe disk if only for a safeguard. Hirens Boot CD has an earlier Macrium built in but can be used for recovery for V5 I think.
My System SpecsSystem Spec
31 Oct 2011   #110


Thanks. I am familiar with Hirens and a few others. I have several PE disks (including Hirens) as well as a few "Live" Windows disks that I have made. I just had never used Macrium. I plan on giving it a try. If it works as well as you say then I will build a Boot/Recovery disc that includes it as well as a few other utilities I am partial to. Whether I do it first with Linux or with a "Live" Windows platform I'm not sure. Probably Linux first. If all goes well I will post a link to the completed disk in case anybody is interested.
My System SpecsSystem Spec

 Backup Error code: 0x81000019

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