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Windows 7: Backup Error code: 0x81000019

31 Oct 2011   #111

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

I upgraded to Macrium 5 a few weeks ago and made a Win PE disk per the rather detailed instructions. I also made a Linux boot CD, but could not get the disk to boot and access my Macrium images. The Win PE disk seems to work OK.

However, I am keeping Macrium 5 because the Linux boot disk that I made for Macrium 4 still works and shows my drives and images. As far as I know, this Linux disk is fully compatible with images made with Macrium 5.

You gotta be careful with the boot disks---they aren't worth a damn if they won't boot and access your partitions and images and you can't tell if they will without a test.

My System SpecsSystem Spec
31 Oct 2011   #112

Windows 7 Home Premium 64-bit

Thanks everyone, brilliant to have this help.

Hope I'm not hijacking the thread back.

Golden: I tried to use RoboCopy, which I can see is a useful tool. But, it got stuck trying to get past files which required Admin permission. I tried changing permissions, and I tried using the '/dat:' command, but not much help.

Quote   Quote: Originally Posted by gregrocker View Post
What exactly is it you want to do with PW CD?

Please post back a screenshot of your maximized Disk Mgmt drive map with listings, using Snipping Tool in Start Menu. Tell us what it is you want to do and we'll help you get it sorted, including repairing Startup permanently which is best done from DVD Repair console or Repair CD.
System Repair Disc - Create

Personally, just from what you describe I'd be eager to get a perfect clean reinstall which will solve all issues and give you the freshest possible start. Is this an option for you?
Reinstalling Windows 7
Here's a snip of my Disk Mgmnt:

What do I need to be able to clean reinstall Windows 7? (As much as I could glean from your article, I don't need much? A system recovery disk?)

I guess there are two separate issues:

Quote   Quote: Originally Posted by GunnyTeufulhund View Post
Not that I'm trying to hijack the thread. But I couldn't help but to try and assist. Having just gone through this with a customers rig.

It sounds as if you have a hard drive that is starting to fail. You should definitely back up everything you can. Next thing I would do is to get a replacement drive and clone your original drive to the replacement drive. Using something like Acronis True Image 2011 or XXClone. And a simple IDE/SATA adapter like this USB 2.0 to IDE SATA Adapter Cable for 2.5" 3.5" Hard Drives | eBay

By doing so you will have a replacement for your hard drive with (hopefully) a larger, faster unit. That is now the exact same as your original, including factory restore partitions. (Only it won't be losing the Master Boot Record information or some such requiring you to keep using start-up repair).

I have a small computer repair business. And one of the things I make a standard practice is to clone the customers drive. It doesn't take long, isn't hard to do, and insures that the customers DATA will remain intact no matter what is done. This has saved my bacon on several occasions and led to a good reputation.

Now you can work on your system with confidence that all your data is totally backed up. If it were me. The first thing I would do is a thorough Malware scan with something like Malwarebytes. Next would be to address the back-up problem.

I have found several decent solutions. One has been as simple as deleting the "System Reserved" partition and using a Windows 7 installation disc to do a "Start-up" repair. Another one I found on another forum. I hope it is ok to post it here. My next post will be a copy of that article.

I) Is my HDD completely on the way out, or does it just have startup problems? [Asked at a PC shop, they thought it was dodgy and just working (slightly sporadically) until it really busts and goes into 'cascade error'. Also, my friend had a look at it: he definitely did a malware scan, and, as he had to back up my files, might also have down a clean reinstall, I'm not sure. Is there an easy way to check if the HDD has reparable faults, or needs to be cloned and chucked?]

II) I need to be able to back-up my files because of the threat of the HDD completely shutting down. I thought using the PW disc might allow me to use Windows Backup again (it hasn't been working, hence my original post on the thread).

Quote   Quote: Originally Posted by mjf View Post
I'm not sure why you are focusing on Partition Wizard. It appears your main concern is you may lose your data. Maybe your HDD is on the way out or any other number of issues causing an intermittent start problem.

You may want to see if you can make a Macrium Reflect image. This may be a faster way to "backup" your PC. If it is a HDD failing it can be used to restore to a new HDD or simply mounted independently of your current HDD for data to be recovered.
I would recommend Macrium over Windows imaging in this case.
However, if I can image my HDD using Macrium (I'm going to have a shot at it straight after posting this) maybe that would be the best solution? If it works well, and there is no risk of non-recovery, perhaps I should just image my disk and get on with making a clone and replacing the HDD?

[Is this a potential problem?
Quote   Quote: Originally Posted by mjf View Post
With Macrium Reflect you need to check that your system will boot under the linux DVD. Some system configurations have problems. It's best to make the pe disk if only for a safeguard. Hirens Boot CD has an earlier Macrium built in but can be used for recovery for V5 I think.

Thanks again for all the help,

Best wishes

My System SpecsSystem Spec
31 Oct 2011   #113
Microsoft MVP


The Disk Mgmt didn't attach (use paper clip in Reply box) but if your concern is the HD, first thing is to backup your files and image as suggested, then run the maker's diagnostics/repair extended CD scan: HD Diagnostic

Next run Disk Check with both boxes checked. These will tell you the state of your HD and file system.

As far as reinstall goes, the cleanest possible reinstall uses the WIn7 installation DVD if you can find or borrow one. If you download it be sure to get a clean copy by googling Official Win7 ISO download from My Digital Life. The rest of the steps are in my link.

But if you rely on any of the preinstalled programs which came with the computer, you may want to run Factory Recovery from its partition after backing up the Recovery Disks. Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load
My System SpecsSystem Spec

31 Oct 2011   #114

Windows 7 Home Premium 64-bit

greg, here's my disk mgmt screenshot

Results from macrium not positive:

Got the error code: 'MFT corrup - error code = 6. please run 'chkdsk: C: f/'. I'm guessing that points to significant HD faults?

Any other suggestions?!

Attached Thumbnails
Backup Error code: 0x81000019-capture.png  
My System SpecsSystem Spec
31 Oct 2011   #115

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit

If you suspect you have a failing hard drive, I would do the following in this order:

1: copy my data to another drive in an ordinary manner (mouse copy), rather than using an imaging program such as Macrium

2: then make an image of particular partitions with Macrium or similar product if you want to.

3: then determine if your drive is in fact failing by using the manufacturer's tools.

With a shaky drive, you don't want to be in the position of having to rely on an image to recover your data. Images are not a foolproof way to backup. There is always a risk of non-recovery.
My System SpecsSystem Spec
31 Oct 2011   #116
Microsoft MVP


Disk Mgmt looks correct.

Now work through all the steps we've given you and report back or ask further questions to get them done.
My System SpecsSystem Spec
01 Nov 2011   #117

Windows 7 Professional 64 Bit

I got the same problem-.-
But i dont know what to do..
Can some1 help me?
My System SpecsSystem Spec
01 Nov 2011   #118
Microsoft MVP


What is your computer make/model and the exact problem, symptoms, and what you've done about it so far?

Best approach is either to use another imaging program like free Macrium or Paragon 11, or if you have a WD or SEagate HD use their free Acronis premium imaging/cloning program.

If there are other problems then I'd consider clean reinstalling or running Factory Recovery as described in my last post.
My System SpecsSystem Spec
02 Nov 2011   #119

Windows 7 Professional 64 Bit


After reinstalling my windows 7 i tried to backup but it gives the error msg 0x81000019.
I did disk cleanup but it's not fixed yet..
I think the problem is System Reserved partition it's 37,5 mb free. I think the problem is this but i dont know what to do..
My System SpecsSystem Spec
02 Nov 2011   #120
Microsoft MVP


It's very close to required 40 mb free but if you want to enlarge or even delete the System Reserved partition to see if it solves the problem, post back a screenshot of your maximized Disk Management drive map with listings showing all columns using the Snipping Tool in Start Menu and we will give you the exact steps.

While you wait save externally a Win7 backup image so you can start over if necessary: Backup Complete Computer - Create an Image Backup, then drag a set of your User files to backup as well.
My System SpecsSystem Spec

 Backup Error code: 0x81000019

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