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Windows 7: Backup Error code: 0x81000019

02 Nov 2011   #131

Windows 7x64 Home Premium SP1

I think it can be dangerous intruding into your recovery partition and you should definitely check that you can at least initiate a factory recovery.

My System SpecsSystem Spec
02 Nov 2011   #132

Windows 7 Professional 64 Bit

There´s no problem it works anywayzz thank you man
My System SpecsSystem Spec
07 Nov 2011   #133

Windows 7 Home Premium 64-bit

Quote   Quote: Originally Posted by gregrocker View Post
The Disk Mgmt didn't attach (use paper clip in Reply box) but if your concern is the HD, first thing is to backup your files and image as suggested, then run the maker's diagnostics/repair extended CD scan: HD Diagnostic

Next run Disk Check with both boxes checked. These will tell you the state of your HD and file system.

As far as reinstall goes, the cleanest possible reinstall uses the WIn7 installation DVD if you can find or borrow one. If you download it be sure to get a clean copy by googling Official Win7 ISO download from My Digital Life. The rest of the steps are in my link.

But if you rely on any of the preinstalled programs which came with the computer, you may want to run Factory Recovery from its partition after backing up the Recovery Disks. Acer Support: Frequently Asked Questions list for Recovery media and Restoring a system to factory load
Hi Greg,

Gave this a shot.

Tried both Seatools and the
WD program, neither would work.

Couldn't image my disc with either reflect or acronis.

Instead, just copied my data to my external disc.

Then did a factory reset.

Seemed to work: the computer is now starting up OK, but running very slowly.

I figure the HD is bust. I've got another 2.5" SATA which I could replace it with: is it likely to be possible and safe to clone the current disc to the new one?

(to top this all off, I spilled liquid on my keyboard which is also broken!)

Thanks again for your help,

My System SpecsSystem Spec

07 Nov 2011   #134


You can determine your HD's condition with certainty by runninng maker's HD Diagnostic extended CD scan.

Then run Disk Check on all partitions.

If you ran Factory Recovery you can improve performance by Cleaning up factory bloatware
My System SpecsSystem Spec
07 Nov 2011   #135

Windows 7 Home Premium 64-bit

hi greg,

I'll run a chkdsk tonight, to see what's what.

I did indeed use those manufacturers' diagnostic tools: both WesternD (my HD's maker) and Seatools.

Is it likely that a dodgy HD is causing my PC's slow performance?

Will feed back the chkdsk results tomorrow.


My System SpecsSystem Spec
07 Nov 2011   #136


What is the HD make, and did you run the maker's extended CD scan?
My System SpecsSystem Spec
08 Nov 2011   #137

Windows 7 Home Premium 64-bit

Hi Greg,

I've attached the results of the chkdsk I ran.

It seemed to run successfully this time, but I'm pretty sure I ran it before, and it couldn't complete (maybe due to 'bad sectors')

My HD's maker is Western Digital: It's a Scorpio Blue 3200 BEVT (see: WD Support / Downloads / WD Scorpio & AV-25)

I did run the bootable diagnostics CD: I tried both the short and the long scan, and neither could complete.



Attached Files
File Type: txt Check Disk.txt (2.8 KB, 2 views)
My System SpecsSystem Spec
08 Nov 2011   #138


It is a concern that your WD Data Lifeguard CD will not complete.

I would download another ISO making sure to get the correct one here, burn another using ImgBurn at 4x speed to rule out disk.
My System SpecsSystem Spec
12 Nov 2011   #139

Windows 7 Home Premium 64-bit

Hi Greg,

I'm pretty sure I downloaded the right program. Although, I might have another go at running the diagnostic, just in case it works.

I've now got another HD (from my old Acer laptop) to hand: I was planning to clone my current HD onto it. Are there any things I need to worry about (e.g. faults on the current HD moving on to the new one)? I was planning on using the Acronis program that is also downloadable from the webpage you posted above. It seems to have a cloning utility. Do I simply hook up the 'new' HD through USB (I've been using it as an external HD), click the clone button, then switch them? Or are there other things I should do first for security/best results?

Thanks again!

My System SpecsSystem Spec
12 Nov 2011   #140


You can certainly try it using that excellent premium Acronis cloning app, then run a Disk Check
on the clone after it starts up - sometimes requiring Startup Repair - Run 3 Separate Times.
Read the attached Manual there.
My System SpecsSystem Spec

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