Backup Error code: 0x81000019

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  1. Posts : 306
    windows 7 64bit on both
       #1

    Backup Error code: 0x81000019


    Hi,

    since day one of having my new computer, my windows backup has never worked even once. i'm starting to get into upgrading hardware and such within my desktop, but i really don't want to go much further before creating a good solid back up and system image to have as my safety.

    after each fail i get the same error message: "A shadow copy could not be created. Please check "VSS" and "SPP" application event logs for more information.
    Details: Insufficient storage available to create either the shadow copy storage file or other shadow copy data." and then it gives the options to try to run backup again or change backup settings.

    when i expand the details at the bottom, this is all i get:
    Backup time: (date/time i attempted)
    Backup location: Expansion Drive (J: ) my external hard drive.
    Error code: 0x81000019

    i have a 2Tb external hard drive so i'm pretty sure it shouldn't be a space issue.

    please help
    thanks
    Last edited by Brink; 01 Aug 2010 at 00:13. Reason: moved
      My Computer


  2. Posts : 53,363
    Windows 10 Home x64
       #2

    Try this.

    Start> Right click Computer> Manage
    Select Storage> Disk management
    Verify that you have a System Reserved partition of 100 MB
    If yes, right click on this volume and select Properties.
    View used and free space.

    You must have around 40 MB free space for backup to complete successfully

    A Guy
      My Computer


  3. Posts : 306
    windows 7 64bit on both
    Thread Starter
       #3

    A Guy said:
    Try this.

    Start> Right click Computer> Manage
    Select Storage> Disk management
    Verify that you have a System Reserved partition of 100 MB
    If yes, right click on this volume and select Properties.
    View used and free space.

    You must have around 40 MB free space for backup to complete successfully

    A Guy
    thanks for your reply.

    i found where you said to go and it says i have 37.7 mb free. ...? how can i fix that.

    i also have a "FACTORY_IMAGE (D: )" that is only 10.89 Gb total. not sure if that matters
    Last edited by socrgy9; 01 Aug 2010 at 00:58. Reason: forgot information
      My Computer


  4. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #4

    WIN key | type Disk Cleanup | Enter key

    Be sure to under the More Options tab, in the System Restore and Shadow Copies section to click on the Cleanup Button.


    Another "trick":
    WIN + E | in that long address bar at the top, type %temp% | ENTER key

    Now use Ctrl + A to select all
    Right-click on any selected file/folder and select DELETE

    Let us know how much space this gets you.
      My Computer


  5. Posts : 53,363
    Windows 10 Home x64
       #5

    Start> Type in Disk Management> Create and format hard drive partitions

    Right click on the System Reserved partition and see if Extend Volume is available of grayed out. If it is available, suggest you resize it to 490MB. This should allow plenty of space should the used area grow. this is a known issue and I don't know if it was ever fixed. If you can resize, try to do a backup. If you cannot resize, post back, and I'll look for a fix. A Guy

    Edit: I see karlsnooks has some good advice. If you can free up space on the original 100MB SR partition, you'd be better served.
      My Computer


  6. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #6

    socrgy,

    For using Disk cleanup there is also a tutorial:
    Disk Cleanup - Open and Use
      My Computer


  7. Posts : 306
    windows 7 64bit on both
    Thread Starter
       #7

    i just did everything you guys said and still no change. only 37.7mb free and the option to "Extend Volume" is grayed out and won't let me select it.

    more ideas?
      My Computer


  8. Posts : 10,200
    MS Windows 7 Ultimate SP1 64-bit
       #8

    I find it very unusual that those actions did not get you some more free space.

    However, here are a couple of more things:
    WIN | type cmd.exe | do NOT hit enter key | right-click on cmd.exe in the list shown | click on Run as Administrator

    You are now at a command prompt.
    Type POWERCFG - H OFF
    hit Enter key
    type EXIT
    hit Enter key

    Now SHUTDOWN your computer.

    Turn you computer on.

    What you just did is turn off hibernation, consequently, MS deleted the hibernate file.

    You can always turn hibernate back on by using POWERCFG -H ON instead of the previous command.

    You can also turn of the generation of a paging file which will decrease performance speed but will gain you more space.

    After turning off powercfg and paging file, make a snippet of the output of DISKMGMT.MSC and include in your next post please.

    To turn off paging file generation:
    WIN + Pause/Break key | in the left-hand task pane, click on "Advanced system setting" |
    in the PERFORMANCE section, click on SETTINGS |
    ADVANCED tab | VIRTUAL MEMORY section | CHANGE button |
    uncheck "Automatically manage paging file size for all drives |
    click on the "NO PAGING FILE" radio button |
    click on the SET button |
    click on the YES button |
    click on OK | click on OK | click on OK
    Shutdown your computer
    power on your computer.

    You can always go back and let Windows automatically manage paging files which you should do after this problem is gone.
      My Computer


  9. Posts : 306
    windows 7 64bit on both
    Thread Starter
       #9

    well, i'm not sure what you mean by "make a snippet," but i just got done with those last instructions and still no change.
      My Computer


  10. Posts : 17,322
    Win 10 Pro x64
       #10

    socrgy9 said:
    well, i'm not sure what you mean by "make a snippet," but i just got done with those last instructions and still no change.
    Snippet or screenshot, Here's a tutorial,

    https://www.sevenforums.com/tutorials...en-forums.html
      My Computer


 
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